Policies and Procedures

Question 1

What are the laws and guidance that seek to protect children?

Answer 1

• Children’s Act 1989
  United Nations Convention of the Rights of the Child 1991
• Data Protection Act 1998
• Sexual Offences Act 2003
• Protection of Freedoms Act 2012
  Working Together to Safeguard Children 2015
• London Child Protection Procedures 5th Edition 2015

Question 2

What is the procedures that have to be followed when a child is believed to be in immediate danger?

Answer 2

1) If a child is in immediate danger the police should be contacted and a Child Protection Unit or a Safeguarding Officer should be asked for.
2) If the child needs medical help then it should be contacted before a Safeguarding Unit Officer.

Question 3

Should the child’s information be shared?

Answer 3

No confidentiality should be kept throughout

Question 4

What is the medication policy?

Answer 4

It clearly details all aspects of ordering, storage, administration, disposal and recording of a medicine and should enable staff to work to the same systems when handling medication.

Question 5

Why is a medication policy necessary?

Answer 5

A medication policy is required to ensure the safe and secure handling of medicines.

Question 6

What does the Equality and Diversity Policy aim to achieve?

Answer 6

• help everyone, whoever they are, to receive high quality health care
• recognise and celebrate the fact that every person is an individual
• make sure every person is treated with dignity and respect

Question 7

What is equality?

Answer 7

Equality is about making sure everyone is treated fairly and given the same life opportunities. It is not about treating everyone the same way, to achieve the same outcomes people may need to be treated differently.

Question 8

What is diversity?

Answer 8

Diversity means difference. When it is used in the same context as equality, it is about recognising and valuing individuals as well as group differences. It also means treating people as individuals and placing positive value on diversity both within the community and the workplace.

Question 9

What is the act that replaced the anti-discrimination laws?

Answer 9

The Equality Act 2010

Question 10

What is the Equality Act duty?

Answer 10

It is a duty on the Public Bodies and others carrying out public functions. It ensures that public bodies consider the needs of all individuals in their day to day work, in shaping policy, in delivering services and in relation to their own employees.

Question 11

What is the Equality Acts aims?

Answer 11

The Act aims to simplify the law, remove inconsistencies and make it easier for people to understand and comply with, as well as strengthening the law to help tackle discrimination and inequality.

Question 12

What characteristics does the Equality Act protect?

Answer 12

• Age
• Disability
• Gender Reassignment
• Marriage and Civil Partnership
• Pregnancy and Maternity
• Race
• Religion or Belief
• Sex
• Sexual Orientation

Question 13

What is a health and safety policy?

Answer 13

A health and safety policy is a written statement by an employer stating the company’s commitment for the protection of the health and safety of employees and to the public.

Question 14

Why is a health and safety policy needed?

Answer 14

A health and safety policy is needed by the employer to ensure the health and safety of their employees. It ensures that in the events of an accident or emergency the employees know the steps that they need to take.

Question 15

What is the act that makes employers put together a health and safety policy?

Answer 15

The Health and Safety Policy Act 1974

Question 16

What is the Disclosure and Barring Service?

Answer 16

The Disclosure and Barring Service helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable people.

Question 17

What does the Disclosure and Barring Service replace?

Answer 17

the Criminal Records Bureau and Independent Safeguarding Authority

Question 18

What is the Disclosure and Barring Service responsible for?

Answer 18

• processing requests for criminal record checks
• deciding whether it is appropriate for a person to be placed on or removed from a barred list
• placing or removing people from the DBS children’s barred list and adults’ barred list for England, Wales and Northern Island

Question 19

What is involved in a DBS check?

Answer 19

Checking police records and in relevant cases barred list information.

Question 20

What are the rights of the complaints policy?

Answer 20

If you are unhappy with care or treatment you have the right to make a complaint, have that complaint reviewed and be given a full and prompt reply.

Question 21

What is the Death of a Service user intended to do?

Answer 21

This policy is intended to set out the valued, principles and practices underpinning the Wellbeing Residential Group’s approach to service users who die while in the care of the home or in hospital.

Question 22

What are the key actions that need to be taken according to the Death of a service user policy and procedures?

Answer 22

1) Recording the date and time of death
2) Notifying the GP
3) Notifying the CQC through a notification form
4) Identifying a responsible person to complete the laying out procedures.
5) Identifying a responsible person to complete the necessary legal procedures such as registering the death
6) Contacting next of kin and other relatives
7) Recording any unusual circumstances surrounding the death that might need further investigation.
8) Determining if there is likely to be a post mortem or coroner’s inquest and following the required procedures in the even
9) Identifying any bereavement support and counselling needs of staff or service users who are emotionally affected by the person’s death
10) Identifying who will be responsible for resolving any outstanding financial affairs and receiving any property and valuables and taking steps to address these.

Question 23

What does the Fire Evacuation Procedure ensure?

Answer 23

The Fire Evacuation Procedure ensures that everyone gets out of the building safely including vulnerable people as we all have the right to be evacuated safely during an emergency.

Question 24

What are the three stages of evacuation that care premises fall into?

Answer 24

Single Stage - If all resident are deemed independent of help all resident can evacuate immediately with minimal assistance.
Progressive Horizontal - Occasions when most resident are dependent on staff assistance for a successful evacuation. This may have to be done in stages, first moving resident from fire zones to safe zones and finally to outside of the premises.
Delayed - In some cases it is potentially dangerous to immediately evacuate certain resident who have complex needs. Instead, they may be allowed to remain in their rooms while the fire is put out. These are rare cases and often additional structural precautions in these patients’ may have to be considered.

Question 25

What is the purpose of policies and procedures?

Answer 25

• The needs and interests of at-risk adults and children are always respected and upheld.
• The human rights of people at risk are respected and upheld
• Interventions and responses are appropriate, timely, professional and ethical
• All decisions which is active at the time

Question 26

What is the definition of Regulations?

Answer 26

Laws issued by the government

Question 27

What is the definition of Codes of Practise?

Answer 27

Guidelines, sometimes based on legal regulations, which explain how members of a profession have to behave

Question 28

What is the definition of Guidelines?

Answer 28

Advice from regulatory bodies about how to follow codes of practise in the workplace

Question 29

What is the definition of Policies?

Answer 29

A service provider’s statements of intent followed by a description of procedures to be followed to ensure that codes of practise and regulations.

Question 30

What is the definition of Procedures?

Answer 30

Step by step instructions that employees must follow when completing a particular task to the standard requires by an organisation.

Question 31

What does following policies and procedures ensure that staff do?

Answer 31

• Work together to prevent and protect service users from abuse
• Empower and support people to make their own choices
• Investigate actual or suspected abuse and neglect
• Provide services to people who are experiencing abuse, neglect and exploitation

Question 32

What are health and social care workers doing when they follow policies and procedures?

Answer 32

• Implementing best practice to meet needs
• Using the relevant skills requires to work in their area
• Working effectively with colleagues
• Working effectively within the law
• Adhering to guidelines that are designed to keep them safe at work for example using safe lifting techniques and infection control
• Minimising risk both to themselves and to the service user
• More protected if something goes wrong.