Policies and Procedures

Question 1

DC primary responsibilities (15)

Answer 1

Working under the direction of the PC
1. Implement and monitors departmental programs relating to vehicle and station maintenance, training, fire prevention, inspections and pre fire planning
2. manages the activities of assigned staff including staff training, assigning and reviewing assignments and daily workflow and evaluates performance
3. Supervises employee attendance management program including conducting meetings with employees, proper documentation and coaching or counselling as appropriate and make recommendations to the PC regarding further action
4. manage employee relations issues including conducting meetings with employees, proper documentation and makes recommendatinos to the PC regarging further action
5. Participates in the selection of new staff and the selection for promoting of existing staff
6. Carries out assigned admin. taks, including the development, drafting and revision of dept programs, policies and procedures and related admin. duties and prepares all required reports in a timely manner.
7. Ensures that all ops are conducted within the parameters of dept. policies, procedures and directives.
8. Acts as an assistant to the fire marshall under the FPPA
9. Implements all policies and procedures detailed by the Fire Chief, plan shift assignments and supervise the maintenance of the shift compliment
10. Facilitates teamwork and a harmonious work environment through effective supervision and communication with all staff in the assigned district and liases with other DC’s to ensure this is accomplished thoroughout all districts
11. Requisition station and equip. supplies and keep related records of re-assigned equip or supplies
12. Respond to emergencies and supervise all phases of operations including firefighting, rescue, salvage, overhaul, investigation and the orderly return of apparatus and equipment to their stations
13. Ensures obligations under the OHSA and other applicable legislation are met
14. Monitors and/or delivers training programs and will assign staff for training exercises, fire prevention activities and inspections
15. Performs other related duties as assigned.

Question 2

Air ambulance 03-03-033
general info

Answer 2

• Dc required on scene
• Dc will coordinate with other agencies. PC or higher with the media
• PC must be notified when MFES is on scene
• Paramedics/Amb. Supervisor will make the request for an Air ambulance. MFES will not
• Appoint a** landing zone sector officer** who is reponsible for selecting, setting up, securing and maintaining the area
• Pilot in command has the final say on whether land or not

Question 3

Air ambulance 03-03-033
Landing zone requirements

Answer 3

• The landing zone is not boxed in by emergency vehicles (unless there are no alternatives)
• Under normal conditions, firefighters should not lay out hose. If the IC deems hose be laid out due to the circumstances (i.e. car fire, etc.), the hose must be charged
• The landing zone is on a stable surface such as concrete, asphalt, packed gravel or grass
• Be positioned where it does not affect rescue efforts
• Ideally be downwind of the incident scene, and outside of the Hot Zone
• Be clear of
• overhead wires
• trees
• poles
  -other high obstacles
  Please communicate any obstacles within a 360 degree radius to the flight crew prior to landing
• Be as flat as possible
• Be free of loose debris including the Safety Area (check ditches)
• Avoid areas of gravel and sand
• Do not use flares or other objects to outline the landing zone

Question 4

Air ambulance 03-03-033
Securing Landing Zone

Answer 4

• Ensure the landing zone can accommodate a radius of **150 feet/45m **
• Place a minimum of two vehicles, beyond each end of the designated landing zone, perpendicular to the intended landing zone to prevent access to other vehicles;
• Hose down any dusty areas to prevent a zero visibility situation upon landing or departure;
• Pack down fresh snow to prevent whiteout conditions or warn the flight crew of loose or powder snow conditions;
• Ensure vehicles and personnel are clear from the landing zone **(radius of 45m or 150 feet) **from a minimum of 3 minutes prior to the estimated time of arrival or a positive indication from the flight crew that it is safe to enter the landing zone;
• spectators 200 feet
• Ensure vehicles and personnel are clear from the landing zone at any time after an indication, verbal or physical, from the flight crew that they are ready to start engines.
• Vehicle windows, doors and equipment compartments are to be closed.
• Secure all loose equipment including
  -blankets
• sheets
• ropes
• Vehicle traffic to be stopped in both directions when helicopter is approaching, departing or idling.
• Never use security tape to mark the landing zone.
• Stretchers should be left in the ambulance and all loose articles secured until directed by pilot or crew.

Question 5

Air ambulance 03-03-033
Assisting Air Crews

Answer 5

• Do not approach the helicopter unless escorted by the pilot or crew.
• If escorted, always approach the helicopter in full view of pilot at a 90 degree angle from the side, never from the front or rear.
• If helicopter is on a slope always approach from downhill side.
• Always approach or depart helicopter in a crouched position. Blades can dip, especially in windy conditions.
• Carry equipment at or below waist level when approaching or departing the helicopter.
• Personnel shall not signal the pilot when the helicopter wheels will touch down.
• LZ Is** Upwind of a hazmat incident**

Question 6

Air ambulance 03-03-033
Hazards

Answer 6

When the engine is turned on and the blades of the helicopter are in motion, be aware that:

• The main rotor blade tips are almost invisible when spinning;
• The tail rotor blades are almost invisible when spinning;
• Rotor downwash
• Helicopters generate high winds. It is essential to examine the landing zone for any loose objects or debris, as this may be picked up by rotor downwash and ingested through an engine intake.
  -Common debris includes everything that is not secure, including but not limited to pillows, blankets, tarps, loose clothing, sticks, plywood, paper and plastic bags.
  -Rotor downwash could spread hazardous materials over 100 metres.
  -Rotor downwash is capable of reaching speeds of up to 160km/h
  -Personnel should take cover inside or behind vehicles while a helicopter is arriving or departing.
  -Vehicle doors, windows and access compartments should be closed.

Question 7

Air ambulance 03-03-033
min ppe

Answer 7

• eye protection
• hearing protection
• helmet, visor down and chin strap fashioned
• high vis clothing (MFES Gear)

Question 8

Air ambulance 03-03-033
night landings

Answer 8

ORNGE will only respond to heliports, airports and company approved sites

Question 9

Airport ops 03-03-18
general info

Answer 9

MFES will coordinate airport operations with the GTAA and Toronto Pearson Fire and Emergency Services
Operations include:

• Familiarization of each fire services response for suppression, rescue, and emergency services.
• Tactical familiarization.
• Practical training programs, exercises, and drills.
• Management and distribution of the GTAA Emergency Response Plan, plans, documents and technical information. Plus any other information as requested.
• Documentation and maintenance of training records for all MFES/GTAA programs.

MFES must not enter airside except under authorized escort

Question 10

Alarm Bells 03-03-032
when is it a first alarm response?

Answer 10

1. confirmation of an actual emergency is received from
   * the incident location
   * an adjacent occupancy
   * the alarm company
   * the MFES Incident Commander (IC)
2. the original alarm notification involves a
   * nursing home
   * hospital
   * senior citizens facility
   * hotel
3. there is question whether to send a two unit response

Question 11

Alarm Bells 03-03-032
NTBO

Answer 11

• shall be completed and posted in the lobby for the building rep
• copy scanned and sent to FPLS
• hard copy sent to FPLS

Question 12

Alarm Bells 03-03-032
MFES shall not

Answer 12

Mfes shall not resolve the alarm by silencing the alarm system unless MFES remains on scene.
* The silence button renders the system inoperable
* A tech must attend the scene to repair before MFES leaves
* IF building rep arrives before the tech the building may be left under their protection with a fire watch

Question 13

Apparatus oos 02-02-15
after hours notification

Answer 13

Dc or Captain will attempt the mechanical call out procedure through comms. Should a mechanic not be available DC with consult from the PC may initiate OOS and change over

Question 14

Asbestos 03-08-094
Friable vs. Non Friable

Answer 14

Friable ACM– Contains more than 1% asbestos by weight and can be crumbled, pulverized by hand

Non friable ACM– contains more than 1% asbestos by weight and can’t be pulverized by hand.

Question 15

Asbestos 03-08-094
emergency ops

Answer 15

• all personnel shall be made aware
• the number of persons at risk shall be kept to a minimum
• barrier tape used to define the area (when practical)
• consider hazmat if exposure is severe
• SCBA and PPE worn
• Wet down surfaces with a low pressure fog
• When personnel leave hazard for rehab, air cylinder change etc… PPE shall be dampened down with a low pressure fog or damp wiped
• Special consideration for personnal decon. Launder and replace station wear. Will shower

Question 16

Asbestos 03-08-094
Decon procedures

Answer 16

All exposed shall be deconed on site by:
* Gross wash, low pressure fog (warm months)
* Damp wipe with disposable cloths
* Vacuum with HEPA filter (H101)

Medical gloves and respiratory protection
* during cleaning of equipment on site and at station
* when bagging contaminated items
* No dry brushing or PPV
* When significant exposure is confirmed IC should
-consider hazmat
consult with hazmat officer to dtermine level of decon
* all ppe double bagged and clearly labelled contaminated with asbestos
* contaminated people bag their own gear
* disposable cloths, HEPA filters shall be sealed in clear bags and clearly tagged CONTAMINATED WITH ASBESTOS for dsposal by owner
* All hard surfaces wiped before returned to the apparatus
* Fire hose and tarps will be:
-rinsed and brushed on site
-bagged for cleaning on return to staion
OR
* bagged and tagged CONTAMINATED WITH ASBESTOS for disposal by the building owner. Cost shall be recovered from the owner

Question 17

Cellulose Insulation 03-03-062
emergency ops

Answer 17

• SCBA and PPE will be at the discretion of IC after proper air monitoring and air levels are documented
• Charge hose line at overhaul area and disposal area
• Personnel assigne to the attic area shall be equiped with a radio
• Salvage covers used to protect the floor and contents below where possible
• prior to starting, power isolated to the attic and the area surrounding as a min.
• Continuous air monitoring during removal
• Building owner shall be
  -made aware of the dangers of cellulose insulation
  -instructed to do a fire watch

After ceiling is pulled
* apply low pressure fog to extinguish any flames and wet down smouldering insulation
* avoid high pressure water spray or straight stream
* only use enough water to extinguish. Avoid water damage

Question 18

Cellulose Insulation 03-03-062
Area of removal

Answer 18

Fire crews shall remove the cellulose insulation to a min. og 2m beyond the entire perimeter of the room(s) involved.
when ends of ceiling joists or roof trusses have burned where they enter the wall
* all insulation removed from the immediate area
* all void areas flushed. Avoid water damage

Question 19

Cellulose Insulation 03-03-062
Disposal area

Answer 19

• Disposal area outside the structure
• Disposed insulation thoroughly doused to prevent:
  -re-ignition
  -deposits blown onto neighbouing properties

Question 20

Cellulose Insulation 03-03-062
If deemed necessary to remove all cellulose insulation:

Answer 20

• Vacuum truck shall be requested via the PC
• Heavy chared areas removed manually and doused before vacuum
• water injected into vacuum truck during ops

Question 21

Cellulose Insulation 03-03-062
Fire watch

Answer 21

IC will post a fire watch
* min. 45mm attached to a water source (pump, hydrant)
* min 2 f.f.’s 1 being an officer
* each f.f. to have SCBA, PPE, RADIO
* any extra equip needed (TIC, ATTIC LADDERS PIKE POLES etc..)
* Min. 4 hours or until DC terminates

Question 22

Cellulose Insulation 03-03-062
General info

Answer 22

• does not follow any specific pattern
• usually spreads horizontally and undetected
• can harbour smoldering embers
• can smolder for up to 2 days
• may require the removal of all insultion
• focus on searching for fires under the insulation
• removed insulation until there are no hidden fires

smoldering leads to re-kindle

Question 23

Cellulose Insulation 03-03-062
DC responsibility for vacuum truck

Answer 23

DC will notify Accounts Receivable via email. CC – PC and Excutive Officer

Question 24

Critical Incident Services 07-03-005
general statement

Answer 24

Minimizing personnel’s exposure to these stressful incidents results in fewer stress-related problems. Command can reduce this exposure by considering rotating personnel and by removing initial personnel from the scene as soon as possible

Question 25

Critical incident service 07-03-005
Peer Support Team can:

Answer 25

• watch for acute reactions
• provide support
• provide encouragement
• consult
• be available to help resting personnel deal with stress reactions.
  PST members should be considered a resource available to command for assignment as needed.

Question 26

Critical Incident Services 07-03-005
Types of intervention
Individual

Answer 26

Most crisis intervention is done individually, either face- to-face or by telephone. Peer Support Team members can be contacted at any time, in station or at home.

Question 27

Critical Incident Services 07-03-005
Defusing

Answer 27

• Small group (<20; usually the crews involved) in a structured discussion regarding a critical incident.
• Conducted shortly after the incident, ideally during the same shift, primarily as an educational process.
• An update and status report on the incident and related member injuries.
• A brief review of stress related symptoms will be provided by a PST member.
• Can assist in forming the decision to activate a full debriefing.
• A debriefing with Employee Assistance Program (EAP) services may be provided on an individual basis. This may be requested by a crew member or if necessary as observed by the Peer Support Team during the defusing meeting.
• Trauma Incident Accident and Exposure report will be filled out by crews

Question 28

Critical Incident Services 07-03-005
Debriefing

Answer 28

• A structured group discussion typically conducted with homogenous groups 2-10 days post incident.
• A confidential non-evaluative discussion of involvement, which may include thoughts, and feelings resulting from the incident.
• A discussion of possible stress-related symptoms

Question 29

Critical Incident Services 07-03-005
Follow up debriefing

Answer 29

• Conducted weeks or months after incident.
• Concerned with delayed or prolonged stress symptoms.
• May be done informally by health professionals
  (EAP).

Question 30

Critical Incident Services 07-03-005
“Critical Incident” is identified

Answer 30

When a “Critical Incident” is identified (Appendix A), a Peer Support team Member or any Command Officer can recommend a debriefing. A request is made to:

• Platoon Chief or Assistant Chief of Operations and Communications (O&C).
• Peer Support Team Coordinator notified

Question 31

Critical Incident Services 07-03-005
DC and PST responsibility

Answer 31

The Peer Support Team Coordinator and/or the District Chiefs will be responsible for coordinating
* the debriefing process
* follow-up care
* other support functions
A decision NOT to arrange an in station visit will only occur after the crew has spoken with a peer team member.

Question 32

Critical Incident Services 07-03-005
OOS and DC

Answer 32

The District Chief has the authority to make this decision. Such decisions may include
* returning personnel to their stations(s) in an out- of-service status
* allowing crew(s) to determine when they are mentally and physically prepared to return to service.
* crew member(s) may decide that they cannot return to duty
* Peer Support Team member may recommend relief from duty for the balance of the shift.

Question 33

Critical Incident Services 07-03-005
Critical Incident/traumatic event definitions

Answer 33

1. Serious injury/death of a f.f. in the line of duty
2. Events that seriously threaten a f.f.’s life
3. Suicide or untimely death of a f.f.
4. Serious injury or death of a civilian resulting from MFES ops
5. Personal identificatino with the victim or circumstances
6. Death/violence to a child
7. mass casualties
8. Death of a patient following extraordinary and prolonged expenditure of physical and emotional energy during rescue efforts.
9. Incidents that attract excessive media coverage
10. any inident charged with profound emotion

Question 34

Critical Incident Services 07-03-005
Peer contact is automatic with (4)

Answer 34

1. Death/serious injury to a child
2. Death/serious injury to MFES member
3. Death/serious injury to civilian or member of an other agency as consequences of MFES actions
4. Any incident charged with profound emotion

Question 35

Daily Apparatus Inventory, Inspection and Maintenance 02-01-003
DC responsibility

Answer 35

shall supervise this program to ensure compliance. The respective District Chief will be informed of missing or defective equipment and will make the determination if the apparatus service level will be affected and inform Communications

Question 36

Daily pre-trip inspection MTO 02-02-014
Requirements to do and DC responsibility

Answer 36

• the Highway Traffic Act necessitates the inspection of all vehicles with a gross weight of over 4,500kg every 24- hour period.
• shall supervise this program to ensure compliance. District Chief will be informed if any major defects are identified during inspection and consult with the Head Mechanic to make determination if vehicle will go out of service.

Question 37

Delegated Powers of the Fire Chief 04-02-020
Where does it come from?

Answer 37

• FPPA 6(6)
• Fire Code 213/07

Question 38

Dust Collection 03-03-045
Hazard Zones

Answer 38

Hot Zone
* an area surrounding where a fire is located involving a dust collector/hopper system
* extends far enough to prevent people outside the zone from suffering ill effects from an explosion
* Full Personal Protective Equipment (PPE) including SCBA shall be worn in the hot zone

Warm Zone
* An area adjoining the hot zone and extending to the cold zone
* Where the Entry Control Point will be located
* Will be defined with yellow barrier tape

Cold Zone
* Surrounds the warm zone
* Where all logistical support functions are carried out (Command Post, support apparatus, rehab etc.)

Question 39

Dust Collection 03-03-045
Initial Strategy

Answer 39

Defensive until the 11 steps are completed

Question 40

Dust Collection 03-03-045
11 steps

Answer 40

1. Define the Hazard Control Zones.
2. Evacuate all unnecessary personnel to Cold Zone
3. The Incident Commander (IC) shall ensure that

• fire does not enter the building that the dust collector/hopper system serves
• when possible close all openings to the building in proximity to the dust collector/hopper system. Examples include
• man doors
• cargo doors
• windows
• ventilation openings
  4. Secure a water supply and set up a minimum of
• two (2) 45 mm hand lines
• one (1) 65 mm hand line
  These hand lines shall be charged and staffed at all times. Low velocity fire streams shall be used when water is necessary

5. Turn off the power and/or energy sources supplying the hopper (i.e. natural gas), if safe to do. Do not just turn off the machines; follow SOP 03-03-023 Lock Out-Tag Out.
   Refrain from using power tools to open access points, hatches or hinge pins as residual sparking and vibration may create an even greater explosion hazard.

Note: Once the above actions to isolate the hopper are complete, the urgency is decreased and the approach should be slow and methodical.
Allow time for the fans to wind down and stop moving airborne particles in all ducts and hoppers.

6. The IC shall size up the installation using
   * Input from the owner or operator
   * Diagrams or schematic drawings
   * Observations made from a safe distance
   * Built-in fire suppression systems
   * Explosion venting systems
   * Access doors
   * Filter bag configuration
   * General design
   * Unloading systems
   * Current level and nature of product in the hopper
   * Any other pertinent information
7. A thermal imaging camera (TIC) shall be used to determine the location and magnitude of the fire
8. Develop an Incident Action Plan (IAP) following the guidelines below
9. Do not position personnel or apparatus directly in front of access openings or explosion relief panels
10. Firefighters shall not enter a hopper except to perform a rescue in situations with acceptable risks
11. Special precautions shall be taken to ensure that water is not used as an extinguishing agent when the hopper /collector system contains combustible metal filings. Use appropriate combustible metal extinguishing agent or dry sand as a preferred method

Question 41

Dust Collection 03-03-045
Built in protection system

Answer 41

• If the hopper is equipped with a fire suppression system, the IC shall utilize that system. Caution shall be used because the activation of the suppression system may cause an explosion. Ensure personnel are not on or near the hopper when the suppression system is activated.
• The suppression system shall be operated to ensure the fire is extinguished. This shall be determined by absence of smoke, use of heat sensors, TIC, etc.
• The hopper may have to be emptied to ensure complete extinguishment

Question 42

Dust Collection 03-03-045
Access doors closed

Answer 42

• The Opening Of Access Doors Is An Extremely Hazardous Operation. This should only be attempted when alternatives do not exist
• Only on-scene Command Officers (i.e. District Chief or higher) shall make the decision to open access doors. Alternative methods of extinguishment shall be considered such as
  o nitrogen
  o carbon dioxide agents
  o piercing nozzles
  The IC shall use the least dangerous option
• When openings have not been provided and access is needed, this shall be done with caution and remotely. Minimize the exposure to the personnel undertaking the operation by using
  o aerial devices
  o ladders
  o pike poles
  o rope
  o other equipment

Question 43

Dust Collection 03-03-045
Access door open

Answer 43

• If an access door or vent has been opened before MFES arrival the probability of a dust explosion has been reduced. Caution shall be maintained
• Depending on the location of the access door, the opening can be used to introduce master streams from an aerial.
• Place the nozzle in the door opening and flow water at a low velocity fog stream.
• Consideration shall be given to the effect of water and added weight on the structure.
• An explosion hazard still exists. The area within the Hot Zone shall be minimally staffed during the operation.
• The hopper should be flooded to ensure that the fire is extinguished. Some products in collectors have a capacity to absorb water. Fire fighters shall avoid standing directly below hoppers and / or access doors.
• The hopper shall then be emptied as directed under Unloading the Hopper below

Question 44

Dust Collection 03-03-045
unloading the hopper

Answer 44

1. Only personnel removing product or operating hand lines shall remain in the Hot Zone
2. As product is removed it will be applied with a light fog stream.
3. When the gates of the hopper are periodically closed, product will continue to be wet down to eliminate dust in the air
4. After closing the gates firefighters will remove the product from the area. If any dust is created, the operation will stop until the dust has been settled by the application of a light water fog.
5. Steps 1 - 4 shall be repeated until the hopper is empty

Question 45

Dust Collection 03-03-045
general

Answer 45

• Safety of personnel is the number one priority when dealing with a fire in a dust collection system.
• There is usually plenty of time to develop a safe IAP.
• No two dust collection system fires will be identical.
• Prior to opening access doors to a hopper believed to contain a fire, the contents shall be soaked and allowed to cool.
• Minimize any actions which would disturb dust in the hopper/collector.
• **Treat All Fires In Dust Collectors And Hoppers As Potential Severe Explosion Hazards.
  **

Question 46

Duty Exchanges 03-01-052
General

Answer 46

DC ensures exchanges are documented and monitored.
* min. 4 hours. May be asked outside the 4 hours by DC/PC to do a form
* time owing/vhr must provide a duty exchange from for the remaining 1 hour
* no work for compensation unless approved by the Fire Chief
* Duty for probational period must be approved by the company officer in consultation with the DC
* payback must be made by the original party unless approved by the supervising officer
* forms saved with the absent person’s name and date of absence (J.DOE20190123)
* DC forward to PC
* Dc retain copies and note in the duty roster book the exchange
* Dc shall eter the appropriate payroll code on the date of exchange
* No compensation given to an AC when exchanged with a Captain
* Communication between exchangers 48 hours prior
* Not take place between 2 f.f.’s which exceeds 8 hours prior or at the end of the 24hr shift. Must have a min. 10 hours off between shifts. May only work 4 hours between Fri/Sun

Question 47

Duty Exchanges 03-01-052
Emergency Duty exchange

Answer 47

On Duty DC
* may approve an emergency exchange
* will enter the exchange into the appropriate duty planner
* will complete the online duty exchange form and forward copies to the appropriate staff
* will email DC, ADC, PC, Capt and AC of staff requesting emergency exchange

Question 48

Electronic Recording and Playback Devices
General

Answer 48

MFES shall:
* record media when instructed by DC or PC
* access personal media during unassigned time

Media Recorded on ERPD
* is the sole property of the City and is under control by MFES
* Shall immediately be downloaded for catalog and storage on a secure database. After, memory card is erased.

Personal use of MFES ERPD is prohibited

Question 49

Electronic Recording and Playback Devices
Shall not be…

Answer 49

• used
• emailed
• printed
• copied scanned
• posted
• shared
• reproduced
• distributed

unless ordered by DC or PC

Question 50

Email use 01-04-025
general

Answer 50

• Staff expected to check 2 times a day.
• Checked at the beginning and end of shift

Each time you log in you agree to:
* Access to and Acceptable use of Information Technology Resources 03-05-01
* Standard of Behaviour 01-03-07
* Respectful workplace 01-03-04

Question 51

Emergency alert tones and Radio Emergency Button Use 03-03-010.11
general info

Answer 51

• comms will confirm verbally reciept of the MAYDAY with IC
• IC will initiate emergency traffic protocol
• IC will advise crews to cease non critical radio traffic
• IC will announce over the incident tactictal channel that a MAYDAY has been received. If multiple channels anounce on all

Question 52

Emergency alert tones and Radio Emergency Button Use 03-03-010.11
Emergency traffic

Answer 52

Used to request emergency alert tones when there is potential for a life threatening situation
Eg.–Immenent Structural Collapse
-Sudden loss of water supply
-Switch of strategy

Question 53

Emergency alert tones and Radio Emergency Button Use 03-03-010.11
Urgent message

Answer 53

Say: Urgent, urgent, urgent then message
Repeat twice

Question 54

Emergency Use of Lights
Call deployments

Answer 54

• Commercial- TFP, TFR, Aerial,S,P,P DC,PC
• Highrise- TFP, TFR, Aerial,S,P,P,P,DC,DC,PC
• House-TFP,TFR, Aeria,S,P,P,P, DC

Question 55

Explosive Device 03-03-036
Response, Inner and Outer zone

Answer 55

• Non emerge response (unless requested by Police)
• Closest Pump, Closest Squad, DC
• Command to decide if HAZMAT needed
• INNER ZONE 100m set by POLICE
• OUTER ZONE 300 our staging area
• First officer report to officer in charge or contact police through comms

Question 56

Explosive Device 03-03-036
Police may request fire to :(5)

Answer 56

1. Fire suppression
2. Rescue
3. Decon
4. Air monitoring
5. Patient care

Question 57

Explosive Device 03-03-036
Evacuation

Answer 57

If evac hasn’t started. Do not initiate, you may bring citizens near the bomb

Question 58

Explosive Device 03-03-036
If a suspected bomb is located the officer shall :

Answer 58

• quickly visualize the location description of the device
• size up surrounding area
• immediatly notify comms
• evacuate the persons in the area to the outer zone (300 M)
• Await bomb tech

Question 59

Exposure to Communicable Disease 03-08-022
Designated Officer?

Answer 59

PC or delegate

Question 60

Exposure to Communicable Disease 03-08-022
Firefighter exposed

Answer 60

• If a f.f is exposed on duty, inform supervisor ASAP, get medical care and fill out a form 301 with the Captain
• If a f.f. needs immediate medial attention, f.f. will be transported to the same hospital as the patient. f.f. given communicable disease tool kit by Designated Officer

Question 61

Exposure to Communicable Disease 03-08-022
Designated Officer steps

Answer 61

• D.O. will not make a determination of severity of exposure but will review the exposure with the f.f. within 2 hours
• D.O. will fill “Incident Assessment Form” based on:
  -Nature of exposure
  -type of contact and length/duration of exposure
  -f.f. immunization status
  -did the f.f. use any/all universal precautions?
• All applicable injury reports (301) and mandatory blood testing paperwork done asap
• Reports to Deputy Chief within 24 hours
• D.O. will forward reports to Medical Officer
• within 3 days the medical officer will contact f.f. and advise of steps to take

Question 62

F.F. accountability/entry control 03-03-10.04
DC and CP101 carry

Answer 62

• 1 tripod
• 6 blank id tags
• 1 accountability vest

Question 63

F.F. accountability/entry control 03-03-10.04
Entry control tracks

Answer 63

• time in
• time out
• number of personnel
• location
• task/assignment for each crew

Multiple entry control points should be designated geographically

Question 64

F.F. accountability/entry control 03-03-10.04
When is a PAR called

Answer 64

• Fire under control
• Change in strategy
• Sudden hazardous event
• Report of a trapped/missing f.f.

Question 65

Fire protection equipment, NTBO and Building security 03-02-056
Building Owner (responsible agent) is responsible for:

Answer 65

• restoring an inoperable system
• providing a fire watch
• premise security

Question 66

Fire protection equipment, NTBO and Building security 03-02-056
No building rep found?

Answer 66

Try
* through comms
* prp
* tactical survey
* fire plan
* tenants
* written info posted on scene

No owner found
* if the fire alarm/sprinkler system needs servicing. Obtain info for the fire protection service co. Company may be called once comms or Capt. confirm they are the correct company.

PRP must be contacted if building is breached by MFES or evidence of a break in and key holder can’t be reached

Question 67

Fire protection equipment, NTBO and Building security 03-02-056
DC Roles

Answer 67

• DC will investigate all incidents where city security is needed
• DC will notify PC or Assistant Chief of OPS and COMMS prior to calling security

Question 68

Fire protection equipment, NTBO and Building security 03-02-056
When is security required?

Answer 68

• occupancy has been breached by MFES and a fire watch is required with no key holder
• no info on scene to help find a key holder
• no immediate threat to public safety that requires MFES
• security is required for a long period in which MFES or PRP can’t commit resources

Question 69

Fire protection equipment, NTBO and Building security 03-02-056
Police?

Answer 69

Police are not required to stay unless its criminal

Question 70

Fire Station Maintenance 02-02-003
DC responsibility

Answer 70

DC on the designated grounds maintenance shift will ensure stations in their area are properly maintained.

Question 71

Hazmat operation 03-06-089
Upon arrival steps

Answer 71

1. Size up the situation
2. Report back conditions to comms
3. On confirmation of a hazmat contact R.O.P. waste management team
4. Establish a perimeter
5. If the involved is on a public road, highway or freeway contact police
6. Initiate material id ops

Question 72

Hazmat operation 03-06-089
Ways to id hazard (5)

Answer 72

1. Check placarding and/or labelling
2. Check paperwork associated with the materials being transported or storaged
3. Check with persons directly related to the accident/incident (i.e. driver, owner, trainman, technician, plant manager, etc.).
4. Obtain the exact spelling of the materials involved
5. Have Communications contact the shipper and/or manufacturer.

Question 73

Hazmat operation 03-06-089
Initial ops

Answer 73

1. Establish a command post
2. Obtain technical info
3. Id priorities
   Based on the following priorities
   -type and magnitude of life hazard involved
   -type and quantity of hazardous material
   -current and projected situation
4. id objective
   -must focus on confinement and/or control
5. develop IAP
   should be centered on
   -protection of life
   -confinement of the material and its by-products
   -control of the material and its effects on humans, animals, property and environment.
6. Monitor Progress of the IAP

Question 74

Hazmat operation 03-06-089
IAP based on

Answer 74

1. Protection of Life
2. Confinement of the material and its by-products
3. Control of the material and its effects on humans, animals, property and the environment.

Question 75

Hazmat operation 03-06-089
safety guidlines

Answer 75

1. Move and keep people away from the incident scene.
2. Do not walk into or touch any spilled material.
3. Avoid inhalation of all gases, fumes and smoke when hazardous materials are involved.
4. Do not assume that gases or vapours are harmless because of lack of smell.
5. Do not smoke, eat or drink while in the operational area or before decontamination procedures have been taken.

Keep in mind the BASIC SAFETY PRIORITIES
1. Personal safety
2. Safety of others
3. Environmental impact

Question 76

Hazmat operation 03-06-089
MFES responsibility

Answer 76

Beyond that of preserving life and property, is only to identify and if possible contain the spill material. NO DECON unless directed and supervised by responsible parties from the industry and/or technical advisors.

Question 77

Hazmat operation 03-06-089
Four different methods of handling hazmat spill/leak

Answer 77

1. absorption
2. containment
3. seperation
4. neutralization

Question 78

Hazmat operation 03-06-089
non attack posture

Answer 78

1. Explosives A
2. Explosives B
3. Oxidizers
4. Organic Peroxides

Question 79

Hazmat operation 03-06-089
DC responsibilities

Answer 79

Shall ensure that sufficient training time is allocated to hazmat training and that all necessary programs are delivered

Question 80

Hearing Protection 03-08-015
general info

Answer 80

• needed at 85 dba +
• noise testing done by h.s. every 3 years
• earplugs reduces 29dba
• earmuffs reduces 25dba
• Dc has 2 sets of earmuffs
• Dc has a noise dosimeter to be utilized by ISO at emergency incidents

Question 81

Heat Stress Ops 07-02-001
Heat Stroke

Answer 81

• Most serious, thermo regulatory system breaks down, no sweating
• Skin is hot, dry, usually red or spotted. Body temp is 40.5 C or higher. Mental confusion
• First aid– immediate cooling (soakt he clothes and skin in water) fanning

Question 82

Heat Stress Ops 07-02-001
Heat Exhaustion

Answer 82

• caused by the loss of fluid through sweating and the loss of salt. Worker still sweats but experiences extreme fatigue, weakness, giddiness, nausea, headache. In extreme/serious cases vomitting, unconsciousness
• skin is clammy and moist. Skin is pale/flushed and body temp is normal or slightly elevated
• first aid– resting in a cool place, drinking cool fluids

Question 83

Heat Stress Ops 07-02-001
Heat cramps

Answer 83

• Painful spasms caused by low salt and sweat loss
• Relieved by rest and replacement of sodium and water

Question 84

Heat Stress Ops 07-02-001
Heat rash

Answer 84

• Usually occurs in hot/humid environments where sweat si not easily removed from the surface of the skin by evaporation
• First aid– rest in a cool place, take a shower

Question 85

Heat Stress Ops 07-02-001
F.F. rehab min.

Answer 85

• Fluid intake-clear fluids, 1cup/hour, no caffeine
• Rest– dress down
• Cooling– Cooling chairs, fans, cold packs, cool wet towels
• Medical monitoring– monitore for heat stress, vitals
• Work rotation cycles– Max 2 SCBA bottles until rehab

Question 86

Heat Stress Ops 07-02-001
Extreme heat temp ops

Answer 86

above Feels like 29C

Question 87

Heat Stress Ops 07-02-001
Extreme heat DC reponsibilities

Answer 87

• PC/DC are responsible for calculating temp, humidity and air quality at the start and throughout the shift
• DC shall id when feels like is above 29C or air quailty is High or High risk
• DC can implement the following considerations at an emergency
  -increase the number of personnel at the scene for shorter work cycles
  -15min or less work cycles
  -request rehab unit early
  -implement med. monitoring as part of the rehab procedures
  -ensure an iso
  -ensure standby amb. is on scene

Question 88

Heat Stress Ops 07-02-001
Air quality health index AQHI

Answer 88

• Low 1-3
• Moderate 4-6
• High 7-10
• Very High 10+

Question 89

Heat Stress Ops 07-02-001
Training numbers and steps

Answer 89

Feels like 26C/AQHI high-very high
* ensure short work cycles 15min or less
* modify training to limit exposure
* re-schedule to other parts of the day (cooler?)

Feels like 29C/AQHI High-Very high
* Modify (move indoors)
* Re-schedule

Question 90

Highrise 03-03-10.01
3 critical areas of ops

Answer 90

1. control the building
2. control the occupants
3. control the emergency

Question 91

Highrise 03-03-10.01
Sectoring

Answer 91

may be id by function (ie ventilation sector) or by location/geography (sector 12 or Charlie sector)

Question 92

Highrise 03-03-10.01
First arriving DC 1

Answer 92

• Transmit arrival on scene
• Assume command. Review current crew/sector assignments and IAP
• Designate arriving companies as required
• At an appropriate time, assign a crew to recon the floor above
• Designate a BASE location and/or level 2 staging area if needed
• Record activities of Incident Contol sheet

Question 93

Highrise 03-03-10.01
DC 2

Answer 93

• Assume the duties of support officer or be assigned to a key tactical position as determined by the IC

Question 94

HCN 03-03-092
Produced from?
Symptoms?
General Facts?

Answer 94

• Produced from wool, cotton, nylon, plasic, foam, synthetic rubber
• Symptoms similar to CO

HCN
* lighter than air
* colourless gas
* bluish/white liquid
* bitter almond odour
* combutible
* will rise in a heated environment
* inhalation hazard
* absorption hazard
* half life of 1 hour

Question 95

HCN 03-03-092
IDLH
STEL

Answer 95

IDLH– 50ppm
STEL– 4.7ppm

Question 96

HCN 03-03-092
Acute exposure symptoms (5-10ppm)

Answer 96

• weakness
• headache
• confusion
• vertigo
• fatigue
• anxiety
• dyspnea
• occasionally nausea/vomiting

Question 97

HCN 03-03-092
Increased level (25-50ppm) symptoms

Answer 97

• respiratory distress
• convulsions and coma in some cases
• if cyanosis is present, may indicate respirations has ceased or is inadequate
• If large amounts, collapse is usually instant
• Unconsciousness often with convulsions is followed almost immediately by death

Question 98

HCN 03-03-092
HCN fatal at?

Answer 98

• 135 ppm - 30min
• 181ppm - 10 min
• 270 ppm - 6-8min

Question 99

HCN 03-03-092
when to monitor

Answer 99

• all structure fires
• vehicle fires in a structure or parking garage
• cooking fires where there is damage to the container and surrounding area
• all smoke investigation or unknown odours

Question 100

HCN 03-03-092
In the event of accidental exposure to fire gases

Answer 100

• HCN used to monitor area crew was working
• Level of HCN communicated to IC
• Level and length of expsure must be documented by ISO, Sector Officers, Other reliable witnessess
• If reading are over the STEL, send the exposed to the hospital

Question 101

HCN 03-03-092
DECON

Answer 101

A crew equipped and trained in the use of the HCN detector will be assigned to air monitoring and decontamination.

The decontamination area will be equipped with
* HCN detector
* PPV fan to assist with passive air flow during off gassing
* A charged 45mm hand line set to a soft fog pattern

All firefighters exiting the hazard zone will
* remain on air for two (2) minutes to off-gas PPE naturally
* report to the decontamination area
* decontaminate immediately with a light fog spray from the 45mm hand line if low air prevents two minute off gassing

After the off gassing period
* turnout gear shall be monitored for HCN
* If readings are higher than 2.Sppm a hose line using a light fog pattern or PPV fan shall be used to aid in further decontamination
* Fire fighters shall stand three (3) metres from the PPV fan for passive air flow
o remove SCBA
o open bunker gear
o remove flash hood

The firefighter conducting the monitoring of bunker gear off gassing shall be in full PPE and be on air

Take off hood asap, detramental to thyroid

Question 102

HCN 03-03-092
DC responsibilites

Answer 102

DC shall ensure
* HCN monitoring
* Post fire cleaning is done
* Hospital is aware of HCN exposure

Question 103

Immediate threat to life 03-03-012
Immediate temporary measures

Answer 103

• remove persons on the land or premises;
• post a fire watch;
• remove combustible or explosive material or anything that may constitute a fire menace;
  o dispose of any material or thing that was removed in accordance with any directives issued by the Fire Marshal;
• eliminate ignition sources;
• install temporary safeguards, including fire extinguishers and smoke alarms;
• make minor repairs to existing fire safety systems;
• do any other thing that the Fire Marshal, an assistant to the Fire Marshal or a Fire Chief has reasonable grounds to believe is urgently required to remove or reduce the threat to life.

Question 104

Immediate threat to life 03-03-012
DC to notify who?

Answer 104

• PC
• matter must be brought to the attention of the building owner
• if no owner, or owner refused than action must be taken
• upon exercising any powers under section 15 of FPPA DC shall give owner Immediate threat to life form. Post the form and email it to prevention

Question 105

Immediate threat to life 03-03-012
DC responsibilities

Answer 105

• confirm that and ITL exists
• notify owner/rep
• take remedial actions
• Post ITL form
• advise PC of ITL
• notify and email ITL form to prevention

Question 106

IMS 03-03-10
Utilizes (3)

Answer 106

1. common terminology
2. manageable span of control
3. modular and expandable structure

Question 107

IMS 03-03-10
Command procedures are designed to accomplish?

Answer 107

1. Fix the responsibility for Command on a certain individual through a standard identification system depending on the arrival sequence of personnel.
2. Ensure that strong, direct and visible Command will be established from the onset of the incident.
3. Establish an effective management framework outlining the activities and responsibilities assigned to the Incident Commander and the other personnel operating within the Incident Management System.
4. Provide a system to process information to support the Incident Action Plan.
5. Provide a system for the orderly transfer of command

Question 108

ISO 03-03-10.17
when is it used?

Answer 108

• used at incidents where there is a higher than normal risk to f.f. health and safety
• ISO at all 2nd alarm incidents or when conditions warrant at any incident
• At large, complex or prolonged incidents. IC may have a Safety officer overseeing multiple ISO’s

Question 109

ISO 03-03-10.17
DC responsibilities
Crew of ISO

Answer 109

• shall determine status of ISO’s at the beginning of shift
• notify comms of available ISO’s and their vehicle assignments as part of the daily staffing report

CREW OF ISO
* may be required to perform incident support functions (RH101, AL101)
* If an AC is with the crew, AC can lead and crew can conduct emergency ops

Question 110

ISO 03-03-10.17
ISO Shall…

Answer 110

• when they arrive on scene, confirm with comms. Comms will notify command
• report and do a face to face with command and aquire the kit (C106,C107 C108,C109, CP101)
• Don safety officer vest
• Full PPE/SCBA and a f.f. partner when near or in a hazard zone
• recon the incident to id existing or potential hazards
• consult with IC and recommend safety revisions to IAP
• shall recommend the need for an assistant ISO when required
• participate with the IC at planning meetings
• Iso shall review incident
  -medical needs
  -rehab needs
  -deployment of RIC
  -accountablity resources
• will utilize a checklist and provide a written report to the IC at the conclusion of the incident. REport is to be filled as part of the incident record
• be present in any PIAR

Question 111

ISO 03-03-10.17
ISO has the authority to…

Answer 111

1. alter
2. suspend
3. terminate

Question 112

Overcrowding 03-02-055
DC

Answer 112

• will respond with first responding truck
• will meet the person in charge of the building and explain the nature of the complaint
• name of complainent not to be given

Question 113

Overcrowding 03-02-055
Licensed

Answer 113

• DC and Capt will ask to see occupant load documentation
• DC will determine from the person in charge
  -how many people have been admitted through ticket stubs, turnstile count
  -how crowd size is controlled
• if building is overcrowded DC call PRP
• PRP can help DC by restricting access to the building and if necessary conducting a head count as people leave
• copies of complaint sent to FPLS for forwarding to PRP and for a follow up

Question 114

Overcrowding 03-02-055
Non licensed

Answer 114

• DC determines overcrowding, ask person in charge to clear the facility until occupant load is met

Question 115

Overcrowding 03-02-055
Fire Code compliance
Locked/blocked exits

Answer 115

DC determines overcrowding DC checks:
FIre code compliance
DC makes a visual check to ensure that all:
* exit doors are accessible and unlocked
* fire protection systems are operating

Locked/Blocked exits
* cleared immediately
* if person in charce refuses to unlock or clear exit, DC being an assistant to the marshall shall remove obstructions and unblock exit utilizing powere of the FPPA section 15

Question 116

Overcrowding 03-02-055
Contraventions Observed

Answer 116

DC/offcer will email prevention
1. name of offender
2. location of the offense

DC will make notes which shall include:
1. size
2. location
3. obstruction
4. a picture
5. other relavent info

Email sent to FPLS

Question 117

Overcrowding 03-02-055
court

Answer 117

If the person responsible is prosecuted and the matter proceeds to trial, the DC and officer will be required as a witness. Accurate and complete notes are essential.

Question 118

Lock out Tag out 03-08-023
Emergency response min. precautions taken

Answer 118

1. Turn off power, preferably at an isolation switch or main panel
2. fix a lock with an approved tag “DANGER DO NOT OPERATE”
3. Key goes with OFFICER IN CHARGE
4. Turn off all float switches or other auto start up devices
5. If any of the above can’t be performed a f.f. shall ve assigned to secure the device/area until task is done
6. Ensure equipment is cribbed to prohibit movement
7. If any MFES vehicle is used as part of the rescue (e.g. anchor) vehicles hydraulic or electrical must be locked out. The shutting down of any apparatus may not be possible due to freezing temps, radio, generator; THEREFORE a f.f. will remain with the apparatus to ensure lockout.

Question 119

Lock out Tag out 03-08-023
Routine Activites

Answer 119

Building Maintenance and/or mechanical will be notified
1. Turn off power at electrical panel or isolation switch
2. Fix a lock with tag that reads “DANGER DO NOT OPERATE”
3. Key goes to Officer in charge or mechanic/maintenance officer doing the work
4. If problem cant be locked out with a lock a tag or a sign must be affixed which reads “OUT OF SERVICE”
5. If equipment is locked out in a fire facility DC shall immediately be notified Officer will provide:
-shift, date, time, reason,
-all station officers notified by email
-noticed placed on white board
6.DC shall ensure that building maintenance, mechanical or contract service companies are notified. Urgency considered when notifying outside of normal work hours
7.Maintenance, mech., service will use their own lock out devices
8.Only qualified personnel are permitted to put it back in service
9.Once back in service, DC notified, section officers notified, lock place back to designated area, white board erased

DC- Shall request services after hours if required.

Question 120

Marina Boat Fires 03-03-040
caution must be used due to:

Answer 120

• Close proximity to other vessels
• flammable materials
• distance to secure a water source
• potential of strong winds
• unstable footing or floating dock system
• slip and fall potential due to wet or dry or icy dock
• being near deep water
• high occupancy in warmer months

Question 121

Marina Boat Fires 03-03-040
Truck responsibilities

Answer 121

1st
* give an initial, strategy, IAP
* obtain adequate water supply (pump cart)

2nd
* aid in securing water supply
* protect exposures
* move other boats (exposures)

3rd
* coordinate egress of civilians in hazard zone
* assist with personnel requirements
* assign Entry control

Water Rescue crew
* position close to the hazard zone
* stage water rescue equipment
* be designated RIC

Other apparatus
Will be issued tasks based on IAP including
* moving vessels
* assist with evac of the dock area
* assist with spills by placing booms, etc….

Question 122

Marina Boat Fires 03-03-040
Safety considerations

Answer 122

• Prp marine shall be requested
• hazmat may be reached
• region of peel spills notified
• downwind exposures adressed
• ISO recomended

Question 123

Marina Boat Fires 03-03-040
Dock Safety

Answer 123

• Officers in constant contact with crew
• Crews operating on or near dock not involved with fire use PFD
• No PFD when wearing an SCBA
• Must not proceed on downwind dock of the fire unless safe
• Be aware of hazards that lines present on floating docks

Question 124

Marina Boat Fires 03-03-040
Safety around boats

Answer 124

• when relocating a boat contact must be maintained with rope, pike pole, etc..
• no boat set adrift
• crews shall not board a boat to relocate it
• crews boarding a boat for suppression must exercise extreme caution

Question 125

Mayday 03-03-10.14
Mayday communicated by:

Answer 125

1. a f.f. who is lost, injured or find themselves in life threatening situations;
2. IC, sector officer, company officer, or anyone who cannot account for any indiviuals;
3. a f.f. who witnessed and/or has firsthand knowledge that a f.f. is:
   * trapped
   * lost
   * injured
   * in life threatening conditions

Question 126

Mayday 03-03-10.14
managing the mayday

Answer 126

The Incident Commander (IC) upon hearing a MAYDAY call shall:
* Ensure that all MAYDAY messages are acknowledged and confirmed as an actual MAYDAY situation.
* Consider the need for additional resources (i.e. upgrade alarm).
* Communicate the location, identification and recovery of the personnel making the MAYDAY request.
* Consider requesting radio silence on the tactical channel with the exception of emergency traffic.
* Consider requesting emergency alert tones from Communications at any time.
* Confirm that Communications has received a MAYDAY or emergency button activation.
* At an appropriate time, conduct a Personnel Accountability Report (PAR), starting with personnel in the immediate area of the problem.
* Consider requesting another tactical channel from Communications and switch all fire ground operations not involved with the MAYDAY effort to the new channel.
* Ensure that crews working on the fire ground continue their assigned tasks if not directly assigned to the MAYDAY effort.
* Consider the following options:
o self-rescue
o crew rescue
o utilizing the closest crew
o implement the Initial Rapid Intervention Crew (IRIC)
o Assign EMS personnel to the entry point, or at a safe location outside of the hazard area.
o Permit normal radio traffic to resume at an appropriate time.
o Notify Communications to announce the conclusion of the
MAYDAY event.

Question 127

Mayday 03-03-10.14
Upon arrival of the DC

Answer 127

Typically, the best option will be to deploy the IRIC and assign an additional crew to quickly establish a backup RIC.

The Rescue effort should be upgraded by assigning a Command Officer as soon as practical.

Note: It is important to remember that these are guidelines for the actions taken by the IC upon receiving a MAYDAY. They do not have to be accomplished in the order listed but do need to be achieved rapidly.

Question 128

Mayday ops 03-03-10.14
Situations that may require Emergency Traffic

Answer 128

• building collapse
• rapid fire spread
• energized electrical wires
• potential explosion
• open holes in the floor
• any other hazardous situation requiring the possible evacuation of an area

Question 129

Station Maintenance
General 02-03-004

Answer 129

DC ensures:
* that Captains are completing checklists as assigned and following up on any issues of non compliance
* That statin in their area are maintained and inspected regularly
* review station records for compliance

DAILY– due end of shift
WEEKLY– due end of shift
MONTHLY– within 72hrs

Question 130

MVC Reporting 01-03-007
DC

Answer 130

DC shall have overall responsibility for the activities of officers with regard to the accurate id and reporting of MVC’s

Question 131

MVC reporting 01-03-007
MFES services

Answer 131

May include:
* scene safety/ security/assessment
* vehicle stabilization
* extinguishment
* patient assessment
* extrication
* ambulance and police assist
* control and clean up fuel / fluid spills and debris
* hazmat control
* traffic control/lanes blocked
* any other service related to persons, agencies, vehicles or circumstances at the scene

Question 132

MVC reporting 01-03-007
MTO reporting timeline

Answer 132

60 DAYS or they don’t pay

Question 133

Natural Gas 03-03-029
General instructions

Answer 133

• Ensure that Gas Company has been notified
• Ensure that all MFES vehicles are staged at a safe distance from the leak
  * Secure a water supply and lay a minimum of one charged 65mm pre-connect line
• Don full personal protective equipment (PPE) and Self-Contained Breathing Apparatus (SCBA); hearing protection may also be required
• Shut off all vehicles in the vicinity of the leak (except for necessary MFES vehicles)
• Remove or extinguish sources of ignition
• Secure area and keep public away (evacuate if necessary)
• Establish control zones using barrier tape when necessary
• Any readings of natural gas in outdoor areas or very large structures in low areas are unacceptable. These areas should be considered exclusion zones and should only be entered for the purpose of rescue or under the guidance of an allied professional (i.e. Enbridge Gas)
• Never squeeze off a ruptured gas line
• Attempts to control gas leak should be limited to turning off valve(s) at the meter and inserting lock out pin(s)
  * Remote detection of natural gas should be conducted by S107, S120 or S121 prior to entering structures on properties that have had natural gas leaks and on adjacent properties of concern
• Remote methane detection should be conducted by S107, S120 or S121 prior to using the multi-meter detectors to attain quantified readings for the purpose of evacuation, ventilation and rendering the scene safe; responders should address high areas such as ceilings in commercial properties, atriums, and attic spaces
• Multi-gas detectors can be used to enter structures to conduct rescues with an understanding of those devices and their applicable limitations; mainly,
  1. Detection limit
  2. Response Time
  3. Measuring Range
  4. Alarm Values
• Only use natural ventilation when ventilation is required
• Responders should be cautious during winter months as ventilation tactics could trigger heating equipment in certain facilities
• Ventilation exhaust will ideally be at the highest points due to properties of natural gas; check attic and ventilate if necessary
• For industrial complexes, follow the plant’s Emergency Procedures or check with the Plant’s Maintenance Supervisor; it may be necessary to shut off main supply valves
• Once a valve has been turned off, Do not Turn It Back On; it is now the responsibility of the Gas Company
• If a wrong valve has been turned off, leave it off as you may create another problem - Do Not Turn It Back On
• Do not assume all gas is being consumed by a fire; always use detection instruments to check buildings and surrounding areas to assess the gas concentration
• In most cases when natural gas is burning outdoors with no immediate threat to life or property, do not attempt to extinguish the fire until gas is shut down by Gas Company
• Do not use any devices that can produce a spark (e.g. doorbells, light switches, telephones etc.)
• Isolating the main electrical supply can cause arching within emergency lighting equipment and is generally not recommended
• Positive pressure fans and exhaust ejectors are not intrinsically safe and must not be used in this environment
• Do not turn flashlights on or off in this atmosphere

Question 134

Natural Gas 03-03-029
Multi gas detectors limitations

Answer 134

1. Detection limit
2. Response time
3. Measuring range
4. Alarm values

Question 135

Natural Gas 03-03-029
When to call HAZMAT

Answer 135

When first responders can’t:
1. Effectively assess the risk of natural gas;
2. Predict the outcome of the release;
3. Provide the appropriate resources to mitigate the emergency;
4. Mitigate the emergency by performing first responder tasks

Question 136

Occupant Support Sector 03-03-010.12
Examples when used

Answer 136

• working fires
• emergency medicals
• special ops

Question 137

Occupant Support Sector 03-03-010.12
Duties

Answer 137

A. Carry out duties under supervision of IC.

B. Obtain a vest from the DC’s van.

C. Obtain from occupant, any information regarding the structure and its contents that may assist IC tactically. Inform IC of this information.

D. Gather pertinent owner information and document on Occupant Support Sector Worksheet.(Appendix A)

E. Provide cellular telephone access as required. Platoon and District Chiefs have cell phones available for use.

F. Communicate the location to which evacuees have been sent.

G. Assist in the coordination of salvage efforts with IC and other sectors.

H. Where safe to do so, and after approval from IC, coordinate a “Walk-through” of the structure with the occupant.

I. Determine the location of valuables in the structure and notify IC. Do not transmit this information by radio.

J. Explain to the occupant the status of ongoing operations.

K. Direct any media inquiries to IC or the PC.

L. Coordinate the distribution of the “Guide to Fire Recovery” brochure at the conclusion of the incident.

M. Other occupant service needs may be identified and should be addressed as part of the department’s customer service goals.

N. Hand over the tasks of the OSS to another agency
(i.e. Peel Social Services, Red Cross etc.) when appropriate.

0. Give the bottom copy of the worksheet to the on scene Reporting Officer so that duplication of information gathering does not occur.

P. Give the top copy of the worksheet to IC.

Note: The Occupant Support Sector Worksheet is a tool to be used by the 0SS Officer. The form is a guide and all sections may not apply.

Question 138

Post Fire Cleaning-On Scene 03-08-006
IC and ISO responsibilies

Answer 138

IC:
* Adhere to this SOP
* Set up a decontamination sector in a suitable safe location upwind of the fire, as soon as possible, as required
* Assign a Decontamination Sector Officer to coordinate the decontamination sector

ISO:
* Adhere to this SOP
* Ensure that a Decontamination Sector Officer is assigned and a decontamination sector established, and is functioning as required
* If the Incident Commander has not assigned a Decontamination Sector Officer, the Incident Safety Officer (ISO) should contact the IC and remind them of this necessary Sector

Question 139

Post Fire Cleaning-On Scene 03-08-006
On scene decon procedures

Answer 139

• decontamination shall occur at all fire incidents for all personnel contaminated with products of combustion.
• initiated asap
• Positive Pressure Ventilation (PPV) fans will no longer be used for decontamination.
• crew assigned to Decon Sector will deploy the Decontamination Kit and Hygiene Kit to the bumper of the primary pumping apparatus, don personal protective equipment and ensure a charged 45mm hoseline (usually the bumper line) is extended.
• Where the incident is not a structure fire and is only a one or two truck response (vehicle fire, garbage container fire etc.), the Incident Commander (Captain) is still responsible for ensuring post-fire decontamination
  *

Question 140

Post Fire Cleaning-On Scene 03-08-006
Inclement weather procedures

Answer 140

• Conduct dry decontamination utilizing dry brushing during cold weather conditions (below zero Celsius). The firefighter will be decontaminated using a dry scrub brush to brush all areas of bunker gear, PPE and SCBA to remove as much of the visible contamination as possible.
• Utilize tents (two 10’ x 10’ tents are on AR101) to enable firefighters to enter tent and change immediately following decontamination in inclement weather.

Question 141

Photovoltaic Solar 03-03-019
Combiner box
Meter
Utility disconnect switch
Inverter

Answer 141

Combiner Box- A box used in Solar PV installations to combine multiple PV source circuits into one PV output circuit. A combiner box may also contain PV generator over-current devices
**Meter- **The local distribution company supplies and installs the electricity revenue meter that measures consumption or generation of electrical energy by the customer
Utility Disconnect Switch-Disconnecting means to disconnect the distributed generator from the utility distribution sysem. The disconnect ensures the safety of electical utillity workers by allowing them to disconnect the generator from the utility system in case they have to service or repair. May be located in the basement or outside
Invererter– converts DC to AC

Question 142

Photovoltaic Solar 03-03-019
F.F. safety concerns

Answer 142

• shutting down the electricity with a PV system is more complicated because the system is energized from two sources; the utility and the PV system
• The PV system can be isolated from the rest of the building by shutting down the utility disconnect on the PV system in addition to the main electrical switches
• These system disconnects are usually located near the meter, main electrical panel or PV sysmtem inverter
• Depending on the utility you may find disconnects outside the structure, inside the structure in the basement or attic
• Always assume the system is energized
• The solar modules cannot be simply switched off. Shutting down the PV utility disconect switch, inverter and main electrical panel switch will disconnect the array from the building and or grid. However PV panels and other devices connected from the solar panels to the inverter will always remain energized if they are exposed to a source of light (Sunlight, light from fire, and portable lighting)
• Pv system can produce DC voltages of up to 10000 volts
• (ventilation) Solar power systems may add significant weight to the roof. This may require alternative vent tactics
• Power cables and conduits will pose a trip hazard. Do not cut As the entire system will always be live
• Inform the IC of Solar system
• Contact Hydro, stay away from the panels and the conduit. Don’t break, remove or walk on solar power system
• Full ppe and SCBA
• Fight fire based on flow, pattern and distances as recommended in the ESA handbook for emergency responders

Question 143

Platoon Chief Notification and Senior Staff Call Back 03-03-068
PC dispatched when?

Answer 143

• All second alarm requests
• When the number of vehicles dispatched to the scene equals that of a second alarm
• Incidents listed in:
  o Serious Emergency Plan SOP 03-03-001
  o Fire Investigations SOP 03-02-059
  o Employee Accident Reporting SOP 07-02-004
  o Emergency use of Lights Appendix SOP 03-03-027

Question 144

Platoon Chief Notification and Senior Staff Call Back 03-03-068
PC notification by phone

Answer 144

The Platoon Chief, or their designate, must be notified by the Communications Division for the following:

• When the number of vehicles dispatched to the scene equals that of a second alarm (if not already dispatched)
• Confirmation of a working house fire
• MVC with fatality
• Shooting
• Mutual Aid
• Incidents that involve:
  o an employee or employee’s immediate family
  who suffers significant loss or serious injury as the result of fire or accident
  o large evacuations of homes/businesses
  o citizens exposed to a significant threat
  o elected officials
  o explosion
  o firefighter injury
  o loss of life (not medical)
  o media attention may be generated
• Any other time the Communications Supervisor deems it necessary

Question 145

Platoon Chief Notification and Senior Staff Call Back 03-03-068
3rd alarm?

Answer 145

A third alarm may be requested by the Incident Commander in consultation with the Platoon Chief. This alarm will not automatically initiate the Serious Emergency Response Plan SOP 03-03-001.

Question 146

Portable Radios 03.05.074
primary functions of portable

Answer 146

• Maintain communications in hazard zones within the Incident Management System
• Provide crew members with the ability to initiate a MAYDAY
• Enable communications within the crew
• Facilitate non-emergency activities
• Provide backup radios in the event of failure of the Captain’s portable

Question 147

Portable Radios 03.05.074
Radio Designations

Answer 147

Pumper 101 (Truck Radio)
Pumper 101 Portable (Captain’s portable radio)
Pumper 101 Crew 1
Pumper 101 Crew 2
Pumper 101 Crew 3

Question 148

Portable Radios 03.05.074
Crew portable radios may be used by any firefighter under the following conditions

Answer 148

• Immediate threat to the life safety of personnel (Priority Traffic.)
• To initiate a MAYDAY (see SOG 03-03-010.14)
• Operating as a sector reporting directly to Command for example:
  o Elevator sector
  o Entry control
  o Hazmat
• To complete a tactical assignment or task:
  o Charging a hydrant
  o Shutting down PPV fans
• Failure of the Captain’s portable radio

Question 149

Post Fire Community Information Blitz 04-04-007
When to distribute?

Answer 149

• at the discretion of the District Chief;
• with fires resulting in serious injury; and
• with fires resulting in a significant property loss.

Question 150

Post Fire Community Information Blitz 04-04-007
District Chiefs shall:

Answer 150

• District Chiefs will co-ordinate the distribution of fire safety information with the area station crews. Pamphlets, specific to the type of fire or occupancy, will be distributed by the crews.
• designate the distribution area for the information pamphlets within seventy-two (72) hours of incident; and
• communicate this information to the appropriate shift and station crew.

Question 151

Post Fire Community Information Blitz 04-04-007
Distribution

Answer 151

Distribution will be determined by the event, taking into account:
* neighbourhood population density;
* street layout; and
* severity of the fire.
A** minimum of fifty (50) pamphlets **will be distributed per occurrence.

Distribution shall be limited to a reasonable radius where a house, multi-unit or high-rise fire has occurred:
* minimum twelve (12) houses on either side of the damaged property;
* same number on the opposite side of the street/floor;
* floors above and below the suite in a multi-unit residential;
* minimum three (3) floors above and below the affected floor while including the affected floor of a high-rise; and
* in a multi-unit residential building, post one (1) copy of any materials handed out on the generic information board found in the building’s lobby area, if the board is available.

Having consideration for the type of fire and occupancy type, materials to be handed out may include: Home Safe Home pamphlet, Smoke Alarm/CO Alarm pamphlet, etc.

Question 151

Post Fire Watch 03-03-030
Applies to:

Answer 151

• Where fire has extended to the structure
• into an area of cellulose fibre insulation
• in structures with void area’s due to remodling/reno
• incidents where fire has extended into “balled” or loose combustible material (recycled cardboard, garbage etc..)
• any incident where complete overhaul is difficult and rekindle is a concern

Question 152

Post Fire Watch 03-03-030
general info

Answer 152

• min. 4 hours (once fie ops and cause and determination is done)
• loss stopped is delayed until last crew leaves the scene
• walkthrough every 30 min (unless conditions require more frequency) with a TIC, logged. Smoke alarms will be installed.
• when sufficient time has passed on scene Cap’t to notify DC
• Once DC is satisfied benchmark LOSS STOPPED. Property transferred to agency/owner for responsibility. No owner, PRP or agency call corporate security to arange a subcontracted security to attend.

Question 153

Post Fire Watch 03-03-030
DC responsibilty

Answer 153

• ensure adequate overhaul op’s are conducted
• assign crew(s) to conduct a post fire watch (min. 4 hours) once ops are done
• maintain uninterupted control of the scene until loss stopped. Other agencies may be given permission to enter structure as long as its documented by the Company Officer of the scene at time of entry.
• return to the scene after sufficient time has passed to determine whether to terminate or extend the fire watch

Question 154

Power Failure in All stations 03-03-071
general info

Answer 154

• Comms to notify DC and area fire stations
• If power failure happens before comms notifies
  -Captain inform comms
  -Comm’s inform DC
  -If stations can’t be contacted DC informs stations
• Station Cap’t;
  -put in a floor watch
  -1 ff on phones
  -Capt ensure private line is not in use by staff
  -No phone 1 ff will staff truck and portable radios
• Station with no generator;
  -Capt assign a ff to the bay door and disengage auto opener. Use hand chain
  -Summer months. Bay door can stay open with a walkthrough every 30 min
  -Winter. Bay door stays closed

DC- Ensure policy is followed

Question 155

Protective Measures 01-01-028
Station Safety and Security procedures

Answer 155

• All station doors shall be kept closed and locked at all times
• In the event a door will not latch closed, it shall be reported immediately
• There shall be strict control of station access cards, with card access removed for all people not requiring it as soon as it is no longer required, and a regular review of those with access to confirm list accuracy
• Overhead apparatus doors shall remain closed unless personnel are in the apparatus bay or outside the station and able to monitor to ensure that unauthorized access does not occur
• Exterior lights shall remain on as programmed, and any exterior lights that are not working shall be immediately reported
• Windows shall be locked at all times when closed, and malfunctioning locks reported immediately
• Report any trespassers on the property to police immediately

Question 156

Protective Measures 01-01-028
Facility Modes (4)

Answer 156

**Shelter in Place **

• Moderate Weather Impact (Windstorm/Snowstorm/Hailstorm)
  *Severe Weather Impact (Tornado)
• Hazardous Materials (Chemical/Gas release in local area)

**Evacuation **

• Fire Alarm (Fire Evacuation)
• Evacuation: No Fire Alarm (Bomb threat)
• Evacuation Active Shooter (As per the Active Shooter Protocol)

Hold and Secure

• Hold and Secure (Armed assailant in the vicinity – exterior to the facility)

**Lock Down **

• Lock Down (Physical threat inside the facility, but not
  Active Shooter)

Question 157

Protective Measures 01-01-028
Facility Authority

Answer 157

– Facility Authorities are identified in the location specific Protective Measures Facility Plan. They are responsible for the activation and deactivation response protocols. They have overall command and control of the facility throughout the activation of a Protective Measure Facility Mode. They are responsible for the development and implementation of facility plans, reviewing and updating plans annually.

Question 158

Protective Measures 01-01-028
Notifications

Answer 158

• Facility authority may activate a facility mode by making an autonomous onsite decision or by recieving direction from any of the external authorities
• The facility will contact FIRE COMMS who will
  -notify each station being locked down via station phone
  -notify all affected apparatus on the air via radio
  -if radio can’t be used will use pagers and iphone
  -Notify PC and all 3 DC’s
  -Notify on call senior Chief Officer

Question 159

Protective Measures 01-01-028
External authorities

Answer 159

Security Services:
* The Security Operations Centre (x.5040) will notify the Facility Authority and JFCC if any activation is required.
* For Hold & Secure, remote locking of exterior doors may be conducted prior to notifying the Facility Authority.

Police Services: Peel Regional Police:
* May notify the Security Operations Centre who will in turn notify the Facility Authority and JFCC.
* May direct the Facility Authority or onsite staff.

Fire Services: Mississauga Fire and Emergency Services:
* May notify the Security Operations Centre who will in turn notify the Facility Authority and JFCC.
* May direct the Facility Authority or onsite staff.

Office of Emergency Management: Municipal Command Centre
* May notify the Security Operations Centre who will in turn notify the Facility Authority.
* May issue out City wide directives via the Municipal Command Centre.

Question 160

Railway Right of Way 03-03-028
distance to park or stop

Answer 160

5m- never park or stop within 5m of railway tracks

Question 161

Railway Right of Way 03-03-028
Info that should be communicated to the railroad

Answer 161

• type of emergency
• location(s)
• anticipated delay time
• anticipated actions that will affect rail traffic (hose lay)
• a request for suspension or slowing

Question 162

Railway Right of Way 03-03-028
General

Answer 162

• don’t park within 5 m
• upon arrival IC shall assess the affect
  -rail traffic will have on emergency ops
  -operations may have on rail traffic
• IC will radio comms to have them contact Rail traffic control centre
• NO OPS ALLOWED without confirming suspension of rail service
• When ops are completed
  -comms contact rail authority
  -ic advise on scene rail police

Question 163

RIC 03-03-10.09
general

Answer 163

• IC shl establish RIC asap on incidents where there is potential for a ff to become lost, trapped or injured
• Initial IRIC can be assigned to any MFES suppression crew
• On deck is auto IRIC
• Back up RIC should be a squad

Question 164

RIC 03-03-10.09
Once RIC is assigned

Answer 164

• they should perform a size up including a perimeter check
• monitor radio traffic
• maintain a state of readiness with SCBA donned

Question 165

RIC 03-03-10.09
After RIC is deployed, follow MAYDAY procedures including:

Answer 165

• IC shall assess the need for additional resources (additional crews)
• assign a back up RIC
• assign a sector officer to RIC sector
• IC should consider upgrading RIC sector officer to a Command Officer ASAP
• IC may consider the need to request another tactical channel and switch all fire ground ops not involved with the MAYDAY

Question 166

RIC 03-03-10.09
Pro active RIC. During intial size up RIC should id:

Answer 166

• locations where crews are deployed
• primary means of egress
• secondary means of egress
• ladder locations for access and egress routes including roof ops
• remove any barriers/obstacles to egress routes
• other safety concerns
• equipment assignments for RIC members

Question 167

Rehab 03-03-10.16
Established at?

Answer 167

Incidents that are
* large in size
* long in duration
* labour intensive

Question 168

Rehab 03-03-10.16
define active cooling, passive cooling, core body temp

Answer 168

Active cooling- process of using external methods or devices (misting fans, hand and forearam emersion)

Passive Cooling- using natural evap. cooling (sweating, doffing ppe)

Core Body temp- temp deep within a living body

Question 169

Rehab Appendix
IC shall

Answer 169

• establish a rehab sector as outlined in SOG
• assign a CO as rehab sector officer
• ensure crews are rotated
• address rehab during training
• ensure crews attend rehab minimum 20 min. after 2 SCBA cylinders or 40 minutes of intense work with an SCBA
• A supervisor shall be permitted to adjust the time frames depending upon work/environment

Question 170

Rehab Appendix
Deployed when?
Under prolonged incidents which section Chief does it fall under?

Answer 170

Deployed
* all 2nd alarm or greater
* apparatus deployed with RH101
* CO officer of that deployed app. will assume rehab sector officer

Rehab under prolonged incidents may fall under Logistics Section Chief

Question 171

Response Times 03-03-064
Times may be delayed by:

Answer 171

• training
• vehicle inspection
• mech. failure
• maintenance activities
• inspections
• authorized public services

Question 172

Response times 03-03-064
Normal prep time time?
When to notify comms about a delay?
DC responsiblity

Answer 172

Prep time- 60-80 seconds
Contact comm’s - 2min+ delay time
DC- Monitor the prep times of each crew and ensure that unacceptable prep times are investigated and adequately documented.

Question 172

Safe roof ops 03-03-10.19
Roof sector officer may be appointed by the IC to:

Answer 172

• observe and monitor changes in conditions
• observe and monitor roof integrity
• track accountability
• anticipate changing conditions

Question 172

Safe roof ops 03-03-10.19
Factors during Emergency roof ops will incluce:

Answer 172

A roof assesment WILL be completed prior to any roof ops.
* roof type
* construction
* pitch
* length of exposure under fire conditions
* structural integrity of roof components
* fire location
* building contents
* access and egress concerns
* alternate escape routes
* overhead wires and obstructions

Question 173

Safe roof ops 03-03-10.19
No roof ladders on ?

Answer 173

• steel or tile pitched roofs (vent through soffits, gables etc..)

Question 174

Safe roof ops 03-03-10.19
IC and ISO responsibility

Answer 174

When task level ops are done on a roof a PAR shall be conducted
IC:
* ensure safe roof ops are followed in accordance with the SOP
* assign a roof sector officer and an ISO at incidents with prolonged or complex roof ops

ISO:
* ensure all precautions and required equipment is being utilized by crews conducting roof ops
* include safe roof ops as part of the RISK MANAGEMENT/HAZARD evaluation process

Question 175

Sector Work Cycles 03-03-010.13
On Deck definiton

Answer 175

The placement of a fully equiped crew from level 1 or 2 staging to an established tactical position. It provides a “ready state” supply of staffing and enhances firefighter safety. It allows for quicker deployment to :

• maintain a continuous work cycle and/or water flow in a sector
• assist with and supports air management
• provides a backup crew with RIC capability in any sector

IF CREWS ARE ON AIR USING SCBA THEY ARE NOT ON DECK.

Question 176

Sector Work Cycles 03-03-010.13
who can control work cycles?
how often to rotate?
general info?

Answer 176

• work cycles can be controlled by either Command or by a Sector Officer
• When the sector officer is working form an interior position the work cycle will be managed by command
• based on an average working time of 15 minutes in the hazard zone on SCBA
• manage crews so that there is always one crew ON DECK
• Sector Officers will notifty command when a crew needs to go to rehab. Crews are expected to work through at least 2 air cylinders (depending on climate and other factors)

Question 177

Serious Emergency Response Plan (ERP) 03-03-001
SOP Statement

Answer 177

This SOP provides MFES personnel with guideline procedures and resource information that may be utilized during the response and recovery phases of complex, serious emergency situations. The outline of the plan is generic in nature to provide for an “all hazards” approach to serious emergency management. This SOP works in conjunction with our Incident Management System and the City of Mississauga (COM) Emergency Plan.

Question 178

Serious Emergency Response Plan (ERP) 03-03-001
Positions

Answer 178

• IC
• Area commander
• Incident management Team Commander
• EOC Commander
• Liason Officer
• Emergency Info Officer
• Safety Officer
• Operations Section Chief
• Planning Section Chief
• Logistics Section Chief
• Finance and Admin Section Chief

Question 179

Shift Change 03-02-065
Max hours of Work

Answer 179

Suppression personnel may only work a maximum of eight (8) hours either prior to or at the end of a twenty-four (24) hour shift. Employees assigned to a 24 hour shift schedule must have a break of ten (10) hours minimum between shifts. Employees may only work four (4) additional hours on a Saturday if scheduled to work the Friday/Sunday shift.

Question 180

Shift Change 03-02-065
How many hours until it becomes a duty exchange?

Answer 180

Shift changes may take place at other times subject to approval by the Officer in charge of the vehicle for a period of up to 4 hours.

Any shift change in excess of 4 hours must comply with the Duty Exchange SOG 03-01-052. Exchanges are to be on a person for person basis providing that the replacement (employee) is capable of fulfilling the responsibilities of the employee being relieved.

No cost shall be incurred by the Corporation as a result of shift changes occurring between two people at times other than 08:00 hours.

Question 181

Shift Change 03-02-065
no one will be reporting to relieve the on duty employee?

Answer 181

If no one will be reporting to relieve the on duty employee, they must remain until dismissed by the DC at 07:30 hours,** or if they have completed a full shift, whichever is later.**

Question 182

Shift Change 03-02-065
oncoming crew with only four (4) persons relieves a five (5) person crew?

Answer 182

Where an oncoming crew with only four (4) persons relieves a five (5) person crew, the fifth crew member may leave no sooner than 30 minutes prior to the scheduled shift change provided they have served a full shift.

Question 183

Shift Change 03-02-065
If less than four (4) persons report for duty on a crew and a station transfer is arranged by the DC?

Answer 183

If less than four (4) persons report for duty on a crew and a station transfer is arranged by the DC, the crew will be kept at four (4) persons on duty until the transfer(s) arrives. If there is no Company Officer (Captain/Acting Captain) in the oncoming crew, the on duty Company Officer should remain on duty until the transfer arrives

Question 184

Shift Change 03-02-065
OT?

Answer 184

If a person remains on duty past 08:00 hours, they will receive overtime in 15 minute increments as outlined in the Collective Agreement.

Question 185

Shift Change 03-02-065
If the oncoming crew will remain at three (3) persons relieving a four person crew

Answer 185

If the oncoming crew will remain at three (3) persons and no one wil be transferred to the crew, a fourth (4) person from the current crew will remain on duty. This person will remain on duty until 07:30 hours or until they have served a full shift, whichever is later.

Question 186

Shift Change 03-02-065
truck shut down

Answer 186

Where no crew will be reporting to relieve the on duty crew, the on duty crew may be dismissed by the Platoon Chief or District Chief no sooner than 07:30 hours.

Question 187

Shift Change 03-02-065
If a firefighter requests to be relieved a minimum of one (1) hour before the 0800hrs

Answer 187

If a firefighter requests to be relieved a minimum of one (1) hour before the 0800hrs start and end time for a shift, the Company Officer must be informed and the name of the relieving
firefighter name shall be recorded in the Captain’s Daily Log.

Question 188

Shift Change 03-02-065
LATE

Answer 188

• Wherever possible, the late individual shall notify the on-duty company officer of the probability of being late and an estimated time of arrival.
• A firefighter currently on duty may (subject to the approval of the supervising officer coming on shift) voluntarily remain on duty for a reasonable amount of time. The criteria for approval shall be the same as shift exchanges, i.e. similar skill, experience and rank.
• In no case will the firefighter who is to be relieved, leave before the end of the scheduled shift.
• If on-duty personnel are unable to cover the position, the company officer will record the individual as late and notify the supervising District Chief immediately, who will notify the Platoon Chief. The hours of absence will be recorded in the SAP program by the District Chief.

Question 189

Shift Change 03-02-065
OT approval for reports

Answer 189

OT to complete reports is at the discretion of the DC

Question 190

Station Security 03-01-011
Lost or stolen card

Answer 190

a. Report to the on duty District Chief (DC) immediately.
b. District Chief must notify the 24/7 Corporate Security Desk at 905-615-3200 ext. 5040.
c. Security will deactivate the card.
d. DC shall arrange for replacement by
e-mailing the Maintenance Coordinator.
e. Maintenance Coordinator will initiate procedures for replacement of the card.

If a personal or vehicle access card becomes defective, notify the District Chief on duty to co­ ordinate replacement through the Fire Maintenance Coordinator by e-mail.

Question 191

Talk around 03-03-10.07
IC shall ensure

Answer 191

3.1.1 Incident Command shall ensure that radio communications take place on the repeater channel or the talk around channel **but not both **(with the exception of the IC and/or a designated vehicle mobile).

Question 192

Talk around 03-03-10.07
Out of range tone?

Answer 192

When a portable radio operator hears the out-of-range tone when pushing the push-to-talk button (PTT), attempt the following:

1. Move at least fifteen (15) feet in any direction and retransmit,
2. Move as close as possible towards a window or other opening and retransmit,
3. Reorient the radio ninety (90) degrees in any direction & retransmit

If none of the above steps allow the radio operator to transmit on the repeater channel, the operator will:

• Switch to talk around
• Identify that they are on talk around as part of initial transmission
• Will continue as usual for the remainder of the transmission

Question 193

Talk around 03-03-10.07
5.1.5 At a single truck incident where talk around is required:

Answer 193

• The vehicle operator shall temporarily switch the mobile (truck) radio to talk around mode only to reply to a portable radio.
• The vehicle operator shall remain on the repeater channel to maintain contact with dispatch.
• The portable radio operator(s) will remain on talk around only as required.

Question 194

Talk around 03-03-10.07
5.1.6 At a multi-truck incident with weak radio strength

Answer 194

5.1.6 At a multi-truck incident with weak radio strength, Incident Command (IC) may order that all radio communications will be on talk around.

The IC shall:

• Ensure their mobile radio remains on the repeater channel to maintain contact with dispatch.
• If mobile, take two (2) portable radios (one on the repeater channel and one on the talk around channel).
• Find a location that allows contact with dispatch, if they go mobile.
• Consider designating a permanently staffed vehicle with the mobile radio to remain on the repeater channel to relay on behalf of IC.

Question 195

Talk around 03-03-10.07
Talk around Facts

Answer 195

5.1.7 Radio transmissions on talk around:

• Are not picked up by the VCOM radio system and not received by Communications staff.
• Are not recorded on the communications voice logger.
• Emergency button does not work
• Bluetooth usage does not affect this procedure

Question 196

Time-On-Scene Notification 03-03-005
Procedures

Answer 196

Time-On-Scene notification will be transmitted to COMMAND on the tactical channel using these procedures:

1. The Time-On-Scene notification will begin with
   arrival of the first vehicle.
2. 2. Time-On-Scene notification will be given at 10- minute intervals.
3. Time-On-Scene notification will be automatically used at all structure fires and Special Operations incidents. The IC can request the use of Time-On-Scene notification at any incident
4. The IC will acknowledge the Time-On-Scene notification and confirm the strategic mode (Offensive or Defensive).
5. The IC can request Time-On-Scene notification to be continued or terminate the procedure if conditions warrant.
6. Once LOSS STOPPED is achieved, the Time-On- Scene notification system will cease.

Question 197

Time-On-Scene Notification 03-03-005
Purpose

Answer 197

Time-On-Scene notification improves firefighter safety by assisting the Incident Commander (IC) and supporting the Firefighter Accountability System (FAS).

It is an effective tool for air management to help the IC, Sector Officers and Company Officers determine how long crews have been working in the hazard zone.

Question 198

Tracking OOS 03-02-004
If the apparatus is requested to attend mechanical or being taken out of service by a mechanic?

Answer 198

2. If the apparatus is requested to attend mechanical or being taken out of service by a mechanic, either the head mechanic or a mechanic will advise the area DC that the apparatus is being taken out of service

Question 199

Union Pearson Express Train 03-03-006
Primary agency?

Answer 199

• Toronto Pearson Fire and Emergency Services is primary agency within airport boundaries south of airport rd and the UP express union station
• MFES is primary north of airport rd within mississauga.

Question 200

Union Pearson Express Train 03-03-006
Safety

Answer 200

• No parking with 5m of tracks
• no emerge ops without confirming stoppage of train

Question 201

Union Pearson Express Train 03-03-006
1st officer/ic

Answer 201

1st Officer on route shall confirm with comms:
* location of emergency
* nature of emergency
* closest location to access guidway
* confirmation tht train movement has stopped.

IC shall report to comms:
* anticipated delay time
* anticipated actions that will affect rail traffic
* when ops are completed

IC will:
* assess the situatin and determine an IAP that will ensure the safety of personnel and the public

Question 202

Violence Related Incidents 03-03-061
Lead agency?

Answer 202

Police

Question 203

Violence Related Incidents 03-03-061
IC should develp an IAP considering:

Answer 203

o Keep crews back a safe distance
o Establish a staging area
o Update MFES communications
o Request or confirm that Police are responding
o Wait for Police arrival before entry
o Liaise with Police
o Follow Police direction
o Request a Command Officer to respond

The MFES IC should communicate directly with the Police IC at the incident scene.

Question 204

Violence Related Incidents 03-03-061
Withdrawal Procedures

Answer 204

prior to arrival at an incident scene the IC should consider:

• if the first arriving Company Officer has reason to believe the apparatus or fire personnel will be harmed, the Company Officer shall:
  o Stage a safe distance from the incident
  o Report this to the Communications
  o Request further information
  o Direct other responding crews to stop and stage a safe distance from the incident
• When you have already arrived at an incident scene involving violence:
  o consider withdrawing based on hostility being directed toward MFES
  o if Police are at the scene, the Company Officer should request an escort to withdraw
  o no Company Officer shall leave the area without personally accounting for all personnel (a PAR is to be conducted by the IC)
  o Police must be notified of any unaccounted firefighter(s)

Question 205

Violence Related Incidents 03-03-061
Firefighting Operations at Incidents Involving Violence

Answer 205

• Extreme care shall be exercised to avoid hitting individuals or groups with water from hose streams

Note: Under no circumstances shall MFES use water streams against individuals or groups

• Firefighters and apparatus will be withdrawn immediately at the conclusion of firefighting operations to reduce vulnerability
• The control of a crowd at a fire scene is a Police function and shall not be attempted by firefighters

Question 206

Violence Related Incidents 03-03-061
DC

Answer 206

DC Shall:
* assess any risk of violence to MFES
* liaising with law enforcement authorities

Question 207

Voluntary Overtime Callback for Operations Staff 03-01-042
Major Emergency Callback

Answer 207

Will be initiated when an emergency situation requires the callback of personnel as determined by the Fire Chief or designate.

This procedure will not be restricted by seniority and will allow for the callback of personnel by vehicle assignment or as required.

The emergency callback list will display personnel by station and vehicle assignment. Compensation will be in accordance with the current Collective Agreement

Question 208

Voluntary Overtime Callback for Operations Staff 03-01-042
Voluntary OT callback

Answer 208

Procedures will be initiated, whenever it is deemed necessary by the Fire Chief or designate, by the Assistant Chief –Operations and Communications (O&C) or Platoon Chief (PC) at their discretion to:

• maintain adequate staffing
• provide for specific qualified personnel to maintain operational effectiveness

Question 209

Voluntary Overtime Callback for Operations Staff 03-01-042
On duty personnel will be requested by the District Chief (DC) to remain on shift for three (3) hours until overtime staff arrive

Answer 209

They will be paid three (3) hours at their overtime rate. Personnel at station requiring overtime staff will be asked first. If no personnel accept the overtime, the next closest station will be asked until the spot(s) are filled

Question 210

Voluntary Overtime Callback for Operations Staff 03-01-042
Persons Accepting OT

Answer 210

• Report prepared and fit for duty by 1100 hrs, this includes appropriate station wear, work boots and PPE
• Notify the appropriate DC upon arrival at assigned station

Question 211

Voluntary Overtime Callback for Operations Staff 03-01-042
Mileage?

Answer 211

No mileage for picking up gear/items from personnal station

Question 212

Voluntary Overtime Callback for Operations Staff 03-01-042
What is counted as an offered OT?

Answer 212

• No
• Left message (without a return call to accept offer if still available)
• No answer
• Wrong Phone #

It is the responsibility of the employee to ensure their contact information is correct and overtime callback number is correct and current on the overtime callback list (on-line Vacation Program- MFESVP and Employee Self Service).

Question 213

Voluntary Overtime Callback for Operations Staff 03-01-042
when does the list reset?

Answer 213

Jan 1

Question 214

Voluntary Overtime Callback for Operations Staff 03-01-042
not offered to:

Answer 214

Voluntary overtime for Operations staff will not be offered to:
* probationary fire fighters (one (1) year or less)
* DCs ( separate call-back list)
* Employee on long term illness
* Employee under WSIB
* who requests (via email to PC) to be removed from the list (see Employee item J)

Question 215

Voluntary Overtime Callback for Operations Staff 03-01-042
DC’s list

Answer 215

DC’s will be called by seniority based on promotion to rank.

If two (2) Officers have the same promotion date then seniority by employment will apply.

Only if the DC list is exhausted will the Acting District Chief (ADC) list be called.

Any DC, who is on vacation and is on the shift requiring the callback, will not be called until all DCs and ADCs have been offered the overtime. Item (d) applies here.

Question 216

Voluntary Overtime Callback for Operations Staff 03-01-042
voluntary callback will be compensated at?

Answer 216

Unless required to fill a higher rank than 1st class, (i.e. Captain or DC) all voluntary callback will be compensated at time and one half (1 ½) of first class rate or less as appropriate.
For example:
* a 1st class fire fighter will receive 1 ½ X 1st class rate.
* a 3rd class fire fighter will receive 1 ½ X 3rd class rate. Employees will be compensated in money only

Question 217

Voluntary Overtime Callback for Operations Staff 03-01-042
overtime assignment and unable to report for duty due to illness shall:

Answer 217

An employee accepting an overtime assignment and unable to report for duty due to illness shall contact:
* on duty PC or
* Deputy (O&C) or designate
as soon as they determine they are sick, or a minimum one (1) hour prior to the start of the shift.

They will not be charged a sick credit and no pay will be received for this cancellation but they will be recorded as accepting an overtime shift on the call-back list.

If the employee becomes sick while at work, they will receive a minimum three (3) hours pay or if greater than three (3) hours worked, actual time worked.

Question 218

Voluntary Overtime Callback for Operations Staff 03-01-042
The DC responsible for ?

Answer 218

The DC responsible for the station where the employee is working the overtime will:
* enter the overtime staff into payroll
* forward email to the employee’s PC, indicating the date and hours of overtime recorded

Question 219

Voluntary Overtime Callback for Operations Staff 03-01-042
Personnel scheduled to work overtime may be cancelled with greater than 24 hours notice?

Answer 219

Personnel scheduled to work overtime may be cancelled with greater than 24 hours’ notice prior to start of the overtime shift. Voice messages will be considered notification. If this occurs, the employee will not be counted as accepting overtime and will not be compensated.

Question 220

Voluntary Overtime Callback for Operations Staff 03-01-042
Personnel scheduled to work overtime may be cancelled with less than 24 hours notice?

Answer 220

Personnel scheduled to work overtime may be cancelled with less than 24 hours’ notice prior to the start of the overtime shift. Voice messages will be considered notification. If this occurs, the employee will not be counted as accepting overtime and will **receive three (3) hour’s pay **at the overtime rate as compensation.

Question 221

Voluntary Overtime Callback for Operations Staff 03-01-042
Sent home when?

Answer 221

Personnel scheduled to work overtime may be sent home at** 20:00 hrs** if an employee returns to duty from Sick Leave Credit use. SOP 07-04-002 Reporting Absent for Duty. The personnel sent home will be the most junior personnel based on ECD (Employee Commencement Date).

Question 222

Voluntary Overtime Callback for Operations Staff 03-01-042
Movie shoots special duty?

Answer 222

Voluntary overtime related to movie shoots or special duty can be cancelled within 24 hours due to cancellation

Question 224

MFES Peer Team is to provide:

Answer 224

1. Info
2. support
3. referrals

Question 225

Emergency use of lights
1. house fire
2. highrise fire
3. commercial

Answer 225

1. TFP, TFR, S, P,P,P A—6 pumps and rescue
2. TFP TFR S P,P,P,P, A– 7 pumps and rescue
3. TFP, TFR S,P,P,A– 5 pumps and rescue