PMP Exam Guide Glossary Flashcards
Acquire Project Team
An executing process focused on getting the right people to work on the project at the right time. Acquire Project Team is executed according to the human resource plan.
Acceptance
The act of approving the deliverables. Acceptance is usually performed by the project manager and the customer or sponsor at the end of the project, project phases, or at predefined milestones. Acceptance of the product, service, or result is formal.
Activity
Also called Schedule activity. An activity is a task that must be performed in order to complete work on the project. Activities are created by further decomposing the work packages. Under current guidelines, the primary difference between a work package and an activity is that a work package is a component of the scope and describes some aspect of the deliverable, while an activity describes the work that must be done in order to complete the work package. Schedule activities are first defined, then sequenced and estimated for duration.
Activity attributes
The informational components that accompany each schedule activity. These may include information on dependencies, leads and lags, assignments, accountability, requirements, constraints and
assumptions.
Activity on Arrow (AOA)
A type of graphical project network diagram where schedule activities are represented by lines with arrows. The lines are connected by notes, usually represented by circles. AOA diagrams are seldom used in practice today and have been replaced by AON.
Activity on Node (AON)
A type of graphical project network diagram where schedule activities are represented by nodes (usually rectangles), and their interdependencies are represented by lines with arrows.
Activity List
The list of all schedule activities to be performed, derived by decomposing the work packages into their schedule components. The activity list is a primary output of the Define Activities Process.
Activity Resource Requirements
The resources required to complete the activities in the activity list. Typically these are physical, human, and organizational resources but do not include financial resources.
Actual Cost (AC)
Also know as Actual Cost of Work Performed (ACWP). A term used in earned value management. Actual Cost represents the amount that has been spent by the project up to a point in time. It is often contrasted with earned value to show the difference between the amount of value earned on the project (represented by the earned value) and what was spent to earn that value (represented by the actual cost).
Actual Cost of Work Performed (ACWP)
Actual Cost of Work Performed represents the amount that has been spent by the project up to a point in time. It is often contrasted with earned value to show the difference between the amount of value earned on the project (represented by the earned value) and what was spent to earn that value (represented by the actual cost).
Agreements
A document, defining intentions around the project or some component of the project, that has been accepted by both parties. It is helpful to think of agreements as contracts for purposes of the exam.
Allowable Costs
Costs that are allowed under the terms of the contract. Typically, allowable costs become relevant under certain types of cost-reimbursable contracts where the buyer reimburses the seller’s allowable costs. If there are non-allowable costs in a contract, the buyer is not obligated to reimburse the seller for these.
Alternatives Generation
A tool used in the Define Scope process to identify multiple possible approaches to solving a problem.
Analogous Estimating
Also known as “Top-Down Estimating.” An estimating technique that uses the historical information from previously performed activities that are similar in nature, to estimate the effort, duration or cost needed to complete an activity.
Analytical Techniques
A logical approach that looks at the relationship between outcomes and the factors that can influence them.
Application (exam)
The application for the PMP or CAPM exam which requires the applicant to document an adequate combination of education and experience in project management. The application must be received and processed by the Project Management Institute before the applicant is eligible to schedule his or her certification exam.
Arrow Diagramming Method
The method that produces activity on arrow (AOA) diagrams.
Assumption
Anything that is considered to be true while planning. Assumptions should always be documented and validated, and they are often closely linked to constraints.
Backward Pass
A technique used to calculate slack, or float, that begins with the last node of a project network diagram and logically works backward to the start. Using the backward pass technique, each schedule activity’s late start and late finish dates are determined.
Bar Chart
A term in project management that equates to a Gantt Chart. In a bar chart, horizontal bars represent lengths of time for schedule activities. A calendar of dates represents the horizontal (X) axis.
Baseline
The original approved scope, cost, or schedule, plus all approved changes. Baselines represent the approved plan, and they are especially useful for measuring how actual results deviate from the plan. It is important to remember that the baselines can, and typically do, change throughout the life of the project as changes are approved. Baselines occasionally apply to other measured areas such as performance and quality.
Basis of Estimates
The backup detail showing how cost or schedule estimates were derived, where they came from, who was involved, what information was used, and what estimating technique was used.
Benchmarking
Using data from other projects, departments, or organizations to measure performance of the project or product.
Bottom-up Estimating
A technique for estimating overall project duration, effort, or costs by estimating the lowest levels of the schedule or work breakdown structure (WBS) and and aggregating those numbers up to the summary nodes on the WBS. Bottom-up estimating is widely considered to be a relatively accurate, but often tedious, technique for estimating. This technique is the opposite of top-down or analogous estimating.
Bidder Conference
A meeting for potential sellers to come and understand the work they are considering bidding on. In a bidder conference, all bidders are given the same information and are kept on a level playing field.
Brainstorming
A technique to gather ideas that involves getting ideas from many participants in a rapid-fire and non-judgmental environment. Ideas are not evaluated until after they have all been gathered.
Budget
Also known as Cost Baseline. The cost baseline is a time-phased plan for when funds will be disbursed on a project. It helps the performing organization anticipate cash flow needs for the project life-cycle. Accuracy is dependent upon a well-defined project scope and schedule, although a summary-level cost baseline is typically supplied with the project charter before the scope and schedule are fully defined.
Budgeted at Completion (BAC)
The planned (budgeted) amount for the total project. The BAC represents what the project should cost at the point it is completed if everything proceeds according to plan.
Budgeted Cost of Work Performed (BCWP)
Also known as Earned Value. Earned Value is a cost accounting term representing the value of the work that has actually been completed up to a point in time. Earned Value (EV) is different from Actual Cost (AC) because EV measures what was actually done and how much that is worth, which is different from what has been spent. For instance, if the project spent $100,000 but got $200,000 of value out of that, the EV would be $200,000, while the AC would only be $100,000.
Budgeted Cost of Work Scheduled (BCWS)
Also known as Planned Value (PV). An earned value management term representing the value that should have been realized on the project at a given point in the schedule. Planned Value (PV) is contrasted with Earned Value (EV).
Buffer
Extra time or money added to the schedule or budget to allow for unanticipated overruns. Buffers are useful since they allow for some slippage without affecting the overall schedule or budget.
Business Case
The social, economic, or business outcomes that justify undertaking this project or part of the project.
Cause-and-Effect Diagrams
Also known as an Ishikawa diagram, or a fishbone diagram. Cause and effect diagrams graphically show the relationships between causes and effects. They are primarily used in risk and quality to help uncover the causes of risks, problems, or issues.
Certified Associate in Project Management (CAPM)
A project management credential created and managed by the Project Management Institute. The CAPM is for anyone who works on a project, can demonstrate the required education, and can demonstrate an adequate understanding of the PMBOK guide.
Change Control
Deliberately managing change to a project, whether that change is to the scope, cost, schedule, or quality baseline. In change control, change requests go through a formal process before they are approved or rejected. See Perform Integrated Change Control in chapter 4 for more information on the specific process associated with change control
Change Control Board
A group with formal responsibility for evaluating project change requests. The change control board makes up a part of the overall change control system.
Change Control System
The procedures for evaluating and managing requested changes to the project. This system varies from project to project and from organization to organization.
Change Log
The list of all changes, whether or not they were requested, made to the project. The change log is used as an input to various processes to ensure that the impacts of changes are properly reviewed and evaluated.
Change Request
Any requested change to a documented baseline. Change requests are typically only implemented once the scope, cost, schedule, or quality is “baselined.” Since change requests are formal, before project baselines exist a less formal method is generally used. Change requests are processed according to the change control system.
Charter
The document that formally starts the project. The charter typically is issued by the sponsor and names the project manager. Additionally, it may list the high-level project requirements, the high-level milestones and a summary-level preliminary budget. The charter is a formal document created in the Develop Project Charter process. It authorizes the project manager to expend organizational resources in order to accomplish the project objective.
Checklist
Any set of procedural instructions used to ensure that product or component quality is achieved. Checklists are created in the Plan Quality Management process and are used in the Perform Quality Control process.
Claim
An issue with performance against the contract brought by one party against another. Claims could be made by the buyer against the seller for non-performance, or by the seller against the buyer for untimely payment. Claims must be resolved before the contract can be properly closed out.
Close Procurements
One of two closing processes that focuses on making sure the procurement is completed, the product or service is accepted, and the contract is closed. Even if a contract is terminated early, the process of Close Procurements should be carried out.
Close Project or Phase
The closing process that administratively closes a phase or the overall project. In Close Project or Phase, all final project documentation and project files are completed, and lessons learned are documented
Closing Processes
The group of processes that focus on closing out the project or an individual phase. Closing processes focus on closing out the contract(s), releasing resources, delivering the product, and gaining formal stakeholder approval.
Collect Requirements
A planning process in scope management that documents the stakeholders’ needs for the project. The resulting requirements documentation focuses on how the requirement, once it is built, will satisfy the underlying need or meet the opportunity that drove it.
Colocation
The act of physically locating everyone on a project team in the same space or general area. Colocation is used to break down distance barriers and facilitate team-building. A war room where all project team members work together is an example of colocation.
Communication
The act of accurately encoding, sending, receiving, accurately decoding, and verifying a message. Communication between a sender and a receiver may be formal, informal, oral, or written.
Communication Channels
The number of possible formal or informal paths of communication on a project. The concept of communication channels is particularly helpful in understanding how the addition of a small number of people to a project team can complicate the project manager’s job of controlling communication channels is:
n(n-1)/2
where n= the number of people in the communication model
Communication Model
The formal paths of communication that will be used on the project. The traditional communication model involves a sender, a receiver, and a message, and both sender and receiver have responsibilities as to how they act upon the message.
Communications Management Plan
The component of the project plan that specifies communications requirements and how those requirements will be addressed by the project. The communications management plan describes what communications will be provided, to whom, in what format, and how often.
Conduct Procurements
The executing process in procurement management, where the seller responses are gathered, a seller is selected, and the contract is awarded. Conduct Procurements will only be performed on projects that procure goods or services from outside the organization, but on those projects it may be performed multiple times as needed.
Conflict
Difference of opinion or agenda on a project among team members or stakeholders. While not all conflict can be resolved to everyone’s satisfaction, it is primarily the project manager’s job to drive conflict resolution so that the project is not jeopardized.
Consensus
A group decision technique where the group agrees to support an outcome, even if the individuals do not all agree with the decision.
Constraint
Any external factor that limits the ability to plan. The most common constraints are scope, time, and cost, but they could be any factor, such as the law, weather, or resource availability. Constraints and assumptions are often closely linked