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Project Management > PMP Docs > Flashcards

PMP Docs Flashcards

1
Q

what is an assumption log

A

a LIST of things that you PERCEIVE to be true, AND things that might CONSTRAIN the project

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2
Q

what do you look at then something goes wrong

A

risk register or assumption log

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3
Q

what does a stakeholder analysis include

A

name, role, active or passive, effect (pos or neg), authority (pay for project)

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4
Q

what is another word for a power interest grid

A

power influence grid, impact influece

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5
Q

what is a stakeholder cube

A

it is a 3d cube to show power, influence and interest

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6
Q

what is a saliance model

A

a 3d cube, that shows power, urgency, legitamcy (involvement)

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7
Q

what is a stakeholder register

A

lists the name, role, contact information, communication requirements, power of influence*, and expectations (how often contacted) of a stakeholder

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8
Q

what document did you look at when you want to know the power of a stakeholder

A

stakeholder register

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9
Q

what does a scope management plan do

A

says how the scope will be defined, validated and controlled throughout, how WBS and scope statement will be maintained, how to manage change requests with scope

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10
Q

what is a requirement management plan

A

how the requirements will be analyzed, managed and documented, will state what needs to be gathered for the TRACEIBILITY matrix

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11
Q

what doc do you look at to understand WBS management

A

scope management plan

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12
Q

what doc do you look at to know what should be gathered for the traceability matrix

A

requirement management plan

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13
Q

what are the outputs of plan scope management

A

scope management plan, requirement management plan

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14
Q

how do you collect requirements

A

benchmark, analyze documents, policies, etc; mind mapping, affinty diagram, context diagram, prototype, job shadowing

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15
Q

draw a mind map

A

-

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16
Q

draw an affinity may

A

-

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17
Q

what is an affinty map used for

A

grouping items

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18
Q

what is a mind map used for

A

connecting flow of ideas

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19
Q

what is a conext diagram

A

shows how peoples, business, processes interact

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20
Q

draw a context diagram

A

-

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21
Q

what is the output of collect requirements

A

requirements doc, requirement tracebility matrix

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22
Q

what is a requirements doc

A

list of requirements, acceptance criteria, objectives, legal or ethical compliance, assumption or constraints, quality requirements

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23
Q

what doc do you look at to get the acceptance criteria in traditional

A

requirements doc

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24
Q

What is a requirement traceibility matrix

A

requirement, who request it, description of a reuiqrment, status of requirement

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25
Q

in traditional, what document states the description of a reuiquirement

A

requirement traceibility matrix

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26
Q

in traditional, what document states the status of a reuiqrment

A

requirement traceibility matrix

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27
Q

what does a scope statement include

A

the works and deliverables, descriptoin, acceptance criteria, constraints, risk, exclusion

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28
Q

what states responsibilities in traditional

A

WBS and RACI, resource management plan

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29
Q

what is the order of hierarchy in WBS

A

project, control account, work package

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30
Q

what is a WBS Dictionary

A

who is assigned, description of the work package, ID estimates, milestone , quality requirement

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31
Q

what are the tools of define activities in traditional

A

decomposition, rolling wave planning

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32
Q

what is rolling wave planning

A

doing planning in sections, helps with progressive elaboration

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33
Q

what is the output of define activities

A

activity list, activity attributes, milestone lis

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34
Q

what does a activity list include

A

activity, description, ID

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35
Q

what doc would you look at to read the description of an activity

A

activitiy list

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36
Q

what would the activity attributes include

A

additional info about acitivies like location

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37
Q

what are the dependencies in a sequence schedule

A

mandatory depednence (hard logic), soft logic (discretionary dpendence),externay dependency, internal dependency

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38
Q

what is the c alculation for the 3 point estimate

A

(o+ p+ 4m)/6

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39
Q

what do basis docs do

A

state how you got to an estimate and their ranges

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40
Q

what does the standard of deviation calcuation do

A

give ranges

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41
Q

what is the standard of deviation calculation

A

(p-0)/3

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42
Q

what does the triangle distribution calculate

A

average

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43
Q

what is the triange distribution equate

A

o+p+r/3

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44
Q

what do you do what if analysis for

A

identify risk

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45
Q

what do you want to do with the schedule during resource optimization

A

flatten the schedule through resource levelling

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46
Q

what is a schedule baseline

A

a list of activiites with start and end dates

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47
Q

where do you find shifts

A

project calendar

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48
Q

what is another work for float

A

total float and slack

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49
Q

what is float

A

the amount of time you can delay an ACTIVITY without delaying the schedule. activities on the critical path have no slack because its already maximum amount of time

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50
Q

what is free float

A

how long you can delay an activity without delaying the next activity

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51
Q

does the critical path have slack time

A

no, no delays

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52
Q

what is value engineering or value analysis

A

makes something the cheapest way but good quality

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53
Q

what are the estimates/accuracy/confidence intervals, what are their ranges

A

definitive, budget, rough order of magnitude

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54
Q

what is the cost of quality

A

the more money you put into quality the better itll be: succesful projects have money gointo training, equipment, inspenction, failusre can be internal or external

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55
Q

what estimate uses history data

A

parametric and analogus

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56
Q

what is a contingency reserve

A

money put towards a known/unknown risk

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57
Q

what is a management reserve

A

money put into unknown unknown risk

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58
Q

what is it when you put money put towards a known/unknown risk

A

contingency reserve

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59
Q

what is it when you put money towards management reserve

A

money put into unknown unknown risk

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60
Q

what output has a s curve

A

cost baseline

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61
Q

what does the cost baseline consist of

A

cost of all + contingency reserve

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62
Q

what does the budget consist of

A

cost baseline + management reserve

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63
Q

how do you have effective quality

A

put money into it, build quality into culture, include it in the plan

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64
Q

con

A

customer satisfaction

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65
Q

what is qualtiy compared against

A

, the benchmark of other companies

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66
Q

what is conformance and non conformance

A

related to quality, conformance is preventative cost and appraisal cost. non conformance is internal and external failure costs

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67
Q

what are the tools for resource manaemen t plan

A

hierarchial, text oriented, matrix (RACI/RAM)

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68
Q

what is RACI

A

who is responsible for what, who is accountable (who to blame), who is consulted (who can get help from), who is informed

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69
Q

what does RAM stand for

A

responsibility assignment matrix

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70
Q

what was the output of resource management plan

A

resource management plan, team charter

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71
Q

what is on the team charter

A

rules, team, what we are working toward, how we are working together

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72
Q

what is process is PERT part of

A

estimate schedule and estimate cost (not estimate resources)

73
Q

what are the outputs of estimate resource output

A

resource requirements, resources breakdown stucture, basis of estimates

74
Q

what are the resource requirements

A

detailed types and numbers of resources for each activity

75
Q

what are resources breakdown structure

A

hierarchially breaking down resources into categories

76
Q

what is the equation for communication channel

A

n(n-1)/2

77
Q

how do you select communication technology

A

ease of use, urgency, privacy

78
Q

what are the different types of communication models

A

sender, receiver, encoder, decorder, paralingual, non verbal, comms blockw

79
Q

what are the different types of communication methods

A

informal written, informal verbal, formal written, formal verbal, push, pull

80
Q

what is a paralingual

A

tone and inflection

81
Q

what is stated in a comms plan

A

who contact, what comms, who should send, how often

82
Q

what types of risks are there

A

pos,neg; overall (sum of individual), individual

83
Q

who do you work with to create a risk management plan

A

everyone , inclduing PMO

84
Q

what ae the tools of identify risk

A

prompt list, document analysis, assumprion and constraint analysis, root cause analysis, SWOT analysis

85
Q

what is the difference between risk register and risk report

A

risk register is individual, risk report is overall

86
Q

what is listed in a risk register

A

risk id, risk, cause, project area, response

87
Q

what is listed in a risk probability impact matrix

A

risk, probbaility, impact, score, rank (high med low)

88
Q

how do you get score in proability impact matrix

A

probability + impact

89
Q

what does a bubble chart do

A

show what should be proioritized based on size

90
Q

what ae the tools of quantitiative risk analysis

A

tornado chart, decision tree

91
Q

what does a tornado chart do

A

helps you identiy what part of the project getting impacted the most

92
Q

what is a deicision tree

A

helps you determine how much money you will lost and make a deicision from there– related to emv

93
Q

how do you calculate emv

A

risk x probability

94
Q

what are snesitivity analysis

A

tornado chart, decision tree

95
Q

what are the positive risk responses

A

share, accept, escalate, enhance, exploit

96
Q

what are the negative risk responses

A

transfer, accept, avoid, escalate, mitigate

97
Q

what contract do you use with scope if defined

A

fixed contracted

98
Q

what are the types of fixed contracts

A

firm fixed priced, fixed price incentive free, fixed prived, economical price adjusted

99
Q

what is a fixed priced incentive fee contract

A

fixed price but will pay more at end if you meet target like finish a week early (ths difference with graduated fixed price is that graudated will give you an hourly wage rather than a lump sump

100
Q

what is a fixed price economial adjusted

A

fixed but reviewed every year if fpr inflation

101
Q

what contract do you use if scope is unclear

A

cost reimbursable

102
Q

what is a cost plus fixed fee contract

A

pay for materials then a fixed fee for profit

103
Q

what is a cost plus incentive fee

A

pays materials plus additional fee if meet incentive

104
Q

what is cost plus award fee

A

pay materials plus award based on satisfaction

105
Q

what contract is risky for buyer

A

time material

106
Q

what contract do use when scope is high level

A

cost mertial contract

107
Q

what doc would you use to select a vendore

A

procurement management plan

108
Q

what bid docs are there

A

proposal, request for information, invitation for bid, request for proposal, request for quote

109
Q

what is the output if manage and direct work

A

deliverable, work performace data, issue log

110
Q

what are the types of change requests

A

corrective, preventative, defect repair

111
Q

what is tacit knowledge

A

experiece

112
Q

what is explicit knowledge

A

on docs

113
Q

what is the difference between knowledge and information management

A

knowledge is sharing knowledge and information is storing docs

114
Q

what is another work for fish bone diagram

A

ishikawa

115
Q

WHAT DOES ishikawa show you

A

cause and effect for a defect, (the lines are defect)

116
Q

what is another word for histogram

A

pareto

117
Q

what does a histogram show you

A

the frquenxy of a defect

118
Q

what is the 80,20 rule

A

with pareto diagram, says 80% of things are usually casue by 20% of things

119
Q

what are the tools of maange quality

A

affinity diagram, matrix, cause and effect, fishbone, histrogram, scatter plot

120
Q

what is design for X

A

design it with a particiualte feature or goal in minds

121
Q

what doc do you review to get recommendations for improving quality

A

quality management plan and quality report

122
Q

what are the tools of resource acquire

A

multidecision criteria analisys, negotiatie, preassign, virtual team

123
Q

what is maslows hierarchy

A

physical, safety, social, esteem (respect), self actualization

124
Q

what are motivation theories

A

theory z, mcgragor x and y, herzberg, expectancy, mccelland theory of needs

125
Q

what is theory z

A

in japan, want to create loyalist , think wholistacally of employee

126
Q

mcgregor theory x and y

A

x bad, y good

127
Q

what is herberg theory of motivation

A

hygiene agents if removed will demotivte, motivating agents

128
Q

what is mcceland needs theory

A

achievement, power, affiliation

129
Q

what are forms of power

A

legit, expert, kindness, punishement ,reward

130
Q

what is the output of develop team

A

team performance assessment (shows if team needs training, motivation), reduces staff turnover

131
Q

what reduces staff turnover

A

team performance assessement

132
Q

what is the oscar model

A

a model to use for coaching and motive people: outcome, situation, choices, actions, review

133
Q

who has the most conflict

A

functional manager and PM

134
Q

what process has to deal with conflict management

A

manage team

135
Q

what are the different types of conflict resolution answers

A

problem solving (conforton), forcing, withdraw, smoothing, compromising

136
Q

what is th best conflict resolution

A

confronting, problem sovling

137
Q

what is sand bagging

A

when you under promise over achieve

138
Q

wha is dropped baton

A

when first part finishes early but second part isnt ready

139
Q

what does MBTI stand for

A

myers briggs type indicator

140
Q

what is the way the remember MBTI

A

EIghty-SeveN Tax-Free Japanese Products

141
Q

what is the list of MBTI

A

extrovert vs introvert, thinking vs feeling, sensing vs intutiont, judging vs perceiving

142
Q

what process is project reporting in

A

manage comms

143
Q

what are the tools of conduct procurement

A

bidder conference, anlsysis, negortiatione, advertise

144
Q

what is the only process that has work performance repost in the process

A

monitor and control project work

145
Q

what process do change requests go through

A

PICC process

146
Q

who reviews change requests

A

change control board or sponsor

147
Q

what do you do after getting a response for a change request

A

communicate it

148
Q

what are the tools for PECC

A

change control tools

149
Q

what are output of PECC

A

approved change request, project doc updates

150
Q

what process formalizes the acceptance of the deliverable

A

validate scope

151
Q

what is tecnically the process after control quality

A

validate scope

152
Q

what happens during validate scopr

A

inspect, accept deliverable, change request

153
Q

what are the tools for control scope

A

variance analysis, trend analysis,

154
Q

what is a common output for monitor and control

A

work performance info

155
Q

what are tools for control schedule

A

performance review (actual start and finish),

156
Q

what is the output for control schedule

A

schedule forecase

157
Q

what is a schedule forecast

A

based on previous performance what is future performance

158
Q

what are the tools for control cost

A

trend,variance, evm, resereve, to complete performance index

159
Q

what are the outputs fo control cost

A

cost forecast

160
Q

what process verifies the deliverable

A

control quality

161
Q

what docs are used to audit

A

checklist, check sheet, inspect, sampling

162
Q

what process is only for physical resources not HR

A

control resources

163
Q

if a vendor and PM cant come to an agreement, who steps in

A

claims administration

164
Q

how do you close a procurement contract

A

signed off or write a written notice, (from authorized procurement administrator)

165
Q

what do you do during close project

A

write final report, final transition

166
Q

what is in the final report

A

a summary of what happened during the project, how successful it was and variations

167
Q

who prioritizes the product backlog

A

only product owner, not team

168
Q

WHat word can be used to remember lean wastes

A

DOWNTIME

169
Q

what are risk owners responsible for

A

Risk owners are responsible for implementing the appropriate risk response strategy.

170
Q

if the CEO is asking how the advantage of the project are aligning with the organization objectives, what doc would u use

A

benefiy management plan

171
Q

is a ceo asks about the project is bringing value, what doc do u give

A

business case

172
Q

What methodology uses new approaches to implement solutions to problems that are encountered on a DAILY BASIS?

A

Ideation 2.0

173
Q

Who is responsible for approving the updated budget, assigning key resources and relaunching the project? Especially when the project is a part way through

A

steering committee

174
Q

you want your SPI and CPI to be what?

A

ABove 1

175
Q

A project manager is halfway through a project using a predictive methodology when the organization announces a transition to a hybrid approach. The project sponsor instructs the team to transition to this new hybrid approach immediately, even though the team has no prior experience with hybrid projects.

What is the best course of action for the project manager to take?

A

ask to reviews scope and critical tasks, not the whole project

176
Q

An organization is launching a new product that is critical to the company’s success. The stakeholders have identified three key factors for success: market adaptation, rapid response to market offerings, and agility.

What should the project manager do to ensure the project’s success?

A

Work closely with the marketing team to promote the product and adapt to market changes.

177
Q

if a stakeholder asks for the remaining time on a project, what doc do you provive

A

release burndown chart

178
Q

what do you do to determine if a deliverable to possible to accomplish

A

feasibility study

179
Q
A

Project Management (2 decks)

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