PMP Docs Flashcards
what is an assumption log
a LIST of things that you PERCEIVE to be true, AND things that might CONSTRAIN the project
what do you look at then something goes wrong
risk register or assumption log
what does a stakeholder analysis include
name, role, active or passive, effect (pos or neg), authority (pay for project)
what is another word for a power interest grid
power influence grid, impact influece
what is a stakeholder cube
it is a 3d cube to show power, influence and interest
what is a saliance model
a 3d cube, that shows power, urgency, legitamcy (involvement)
what is a stakeholder register
lists the name, role, contact information, communication requirements, power of influence*, and expectations (how often contacted) of a stakeholder
what document did you look at when you want to know the power of a stakeholder
stakeholder register
what does a scope management plan do
says how the scope will be defined, validated and controlled throughout, how WBS and scope statement will be maintained, how to manage change requests with scope
what is a requirement management plan
how the requirements will be analyzed, managed and documented, will state what needs to be gathered for the TRACEIBILITY matrix
what doc do you look at to understand WBS management
scope management plan
what doc do you look at to know what should be gathered for the traceability matrix
requirement management plan
what are the outputs of plan scope management
scope management plan, requirement management plan
how do you collect requirements
benchmark, analyze documents, policies, etc; mind mapping, affinty diagram, context diagram, prototype, job shadowing
draw a mind map
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draw an affinity may
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what is an affinty map used for
grouping items
what is a mind map used for
connecting flow of ideas
what is a conext diagram
shows how peoples, business, processes interact
draw a context diagram
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what is the output of collect requirements
requirements doc, requirement tracebility matrix
what is a requirements doc
list of requirements, acceptance criteria, objectives, legal or ethical compliance, assumption or constraints, quality requirements
what doc do you look at to get the acceptance criteria in traditional
requirements doc
What is a requirement traceibility matrix
requirement, who request it, description of a reuiqrment, status of requirement
in traditional, what document states the description of a reuiquirement
requirement traceibility matrix
in traditional, what document states the status of a reuiqrment
requirement traceibility matrix
what does a scope statement include
the works and deliverables, descriptoin, acceptance criteria, constraints, risk, exclusion
what states responsibilities in traditional
WBS and RACI, resource management plan
what is the order of hierarchy in WBS
project, control account, work package
what is a WBS Dictionary
who is assigned, description of the work package, ID estimates, milestone , quality requirement
what are the tools of define activities in traditional
decomposition, rolling wave planning
what is rolling wave planning
doing planning in sections, helps with progressive elaboration
what is the output of define activities
activity list, activity attributes, milestone lis
what does a activity list include
activity, description, ID
what doc would you look at to read the description of an activity
activitiy list
what would the activity attributes include
additional info about acitivies like location
what are the dependencies in a sequence schedule
mandatory depednence (hard logic), soft logic (discretionary dpendence),externay dependency, internal dependency
what is the c alculation for the 3 point estimate
(o+ p+ 4m)/6
what do basis docs do
state how you got to an estimate and their ranges
what does the standard of deviation calcuation do
give ranges
what is the standard of deviation calculation
(p-0)/3
what does the triangle distribution calculate
average
what is the triange distribution equate
o+p+r/3
what do you do what if analysis for
identify risk
what do you want to do with the schedule during resource optimization
flatten the schedule through resource levelling
what is a schedule baseline
a list of activiites with start and end dates
where do you find shifts
project calendar
what is another work for float
total float and slack
what is float
the amount of time you can delay an ACTIVITY without delaying the schedule. activities on the critical path have no slack because its already maximum amount of time
what is free float
how long you can delay an activity without delaying the next activity
does the critical path have slack time
no, no delays
what is value engineering or value analysis
makes something the cheapest way but good quality
what are the estimates/accuracy/confidence intervals, what are their ranges
definitive, budget, rough order of magnitude
what is the cost of quality
the more money you put into quality the better itll be: succesful projects have money gointo training, equipment, inspenction, failusre can be internal or external
what estimate uses history data
parametric and analogus
what is a contingency reserve
money put towards a known/unknown risk
what is a management reserve
money put into unknown unknown risk
what is it when you put money put towards a known/unknown risk
contingency reserve
what is it when you put money towards management reserve
money put into unknown unknown risk
what output has a s curve
cost baseline
what does the cost baseline consist of
cost of all + contingency reserve
what does the budget consist of
cost baseline + management reserve
how do you have effective quality
put money into it, build quality into culture, include it in the plan
con
customer satisfaction
what is qualtiy compared against
, the benchmark of other companies
what is conformance and non conformance
related to quality, conformance is preventative cost and appraisal cost. non conformance is internal and external failure costs
what are the tools for resource manaemen t plan
hierarchial, text oriented, matrix (RACI/RAM)
what is RACI
who is responsible for what, who is accountable (who to blame), who is consulted (who can get help from), who is informed
what does RAM stand for
responsibility assignment matrix
what was the output of resource management plan
resource management plan, team charter
what is on the team charter
rules, team, what we are working toward, how we are working together
what is process is PERT part of
estimate schedule and estimate cost (not estimate resources)
what are the outputs of estimate resource output
resource requirements, resources breakdown stucture, basis of estimates
what are the resource requirements
detailed types and numbers of resources for each activity
what are resources breakdown structure
hierarchially breaking down resources into categories
what is the equation for communication channel
n(n-1)/2
how do you select communication technology
ease of use, urgency, privacy
what are the different types of communication models
sender, receiver, encoder, decorder, paralingual, non verbal, comms blockw
what are the different types of communication methods
informal written, informal verbal, formal written, formal verbal, push, pull
what is a paralingual
tone and inflection
what is stated in a comms plan
who contact, what comms, who should send, how often
what types of risks are there
pos,neg; overall (sum of individual), individual
who do you work with to create a risk management plan
everyone , inclduing PMO
what ae the tools of identify risk
prompt list, document analysis, assumprion and constraint analysis, root cause analysis, SWOT analysis
what is the difference between risk register and risk report
risk register is individual, risk report is overall
what is listed in a risk register
risk id, risk, cause, project area, response
what is listed in a risk probability impact matrix
risk, probbaility, impact, score, rank (high med low)
how do you get score in proability impact matrix
probability + impact
what does a bubble chart do
show what should be proioritized based on size
what ae the tools of quantitiative risk analysis
tornado chart, decision tree
what does a tornado chart do
helps you identiy what part of the project getting impacted the most
what is a deicision tree
helps you determine how much money you will lost and make a deicision from there– related to emv
how do you calculate emv
risk x probability
what are snesitivity analysis
tornado chart, decision tree
what are the positive risk responses
share, accept, escalate, enhance, exploit
what are the negative risk responses
transfer, accept, avoid, escalate, mitigate
what contract do you use with scope if defined
fixed contracted
what are the types of fixed contracts
firm fixed priced, fixed price incentive free, fixed prived, economical price adjusted
what is a fixed priced incentive fee contract
fixed price but will pay more at end if you meet target like finish a week early (ths difference with graduated fixed price is that graudated will give you an hourly wage rather than a lump sump
what is a fixed price economial adjusted
fixed but reviewed every year if fpr inflation
what contract do you use if scope is unclear
cost reimbursable
what is a cost plus fixed fee contract
pay for materials then a fixed fee for profit
what is a cost plus incentive fee
pays materials plus additional fee if meet incentive
what is cost plus award fee
pay materials plus award based on satisfaction
what contract is risky for buyer
time material
what contract do use when scope is high level
cost mertial contract
what doc would you use to select a vendore
procurement management plan
what bid docs are there
proposal, request for information, invitation for bid, request for proposal, request for quote
what is the output if manage and direct work
deliverable, work performace data, issue log
what are the types of change requests
corrective, preventative, defect repair
what is tacit knowledge
experiece
what is explicit knowledge
on docs
what is the difference between knowledge and information management
knowledge is sharing knowledge and information is storing docs
what is another work for fish bone diagram
ishikawa
WHAT DOES ishikawa show you
cause and effect for a defect, (the lines are defect)
what is another word for histogram
pareto
what does a histogram show you
the frquenxy of a defect
what is the 80,20 rule
with pareto diagram, says 80% of things are usually casue by 20% of things
what are the tools of maange quality
affinity diagram, matrix, cause and effect, fishbone, histrogram, scatter plot
what is design for X
design it with a particiualte feature or goal in minds
what doc do you review to get recommendations for improving quality
quality management plan and quality report
what are the tools of resource acquire
multidecision criteria analisys, negotiatie, preassign, virtual team
what is maslows hierarchy
physical, safety, social, esteem (respect), self actualization
what are motivation theories
theory z, mcgragor x and y, herzberg, expectancy, mccelland theory of needs
what is theory z
in japan, want to create loyalist , think wholistacally of employee
mcgregor theory x and y
x bad, y good
what is herberg theory of motivation
hygiene agents if removed will demotivte, motivating agents
what is mcceland needs theory
achievement, power, affiliation
what are forms of power
legit, expert, kindness, punishement ,reward
what is the output of develop team
team performance assessment (shows if team needs training, motivation), reduces staff turnover
what reduces staff turnover
team performance assessement
what is the oscar model
a model to use for coaching and motive people: outcome, situation, choices, actions, review
who has the most conflict
functional manager and PM
what process has to deal with conflict management
manage team
what are the different types of conflict resolution answers
problem solving (conforton), forcing, withdraw, smoothing, compromising
what is th best conflict resolution
confronting, problem sovling
what is sand bagging
when you under promise over achieve
wha is dropped baton
when first part finishes early but second part isnt ready
what does MBTI stand for
myers briggs type indicator
what is the way the remember MBTI
EIghty-SeveN Tax-Free Japanese Products
what is the list of MBTI
extrovert vs introvert, thinking vs feeling, sensing vs intutiont, judging vs perceiving
what process is project reporting in
manage comms
what are the tools of conduct procurement
bidder conference, anlsysis, negortiatione, advertise
what is the only process that has work performance repost in the process
monitor and control project work
what process do change requests go through
PICC process
who reviews change requests
change control board or sponsor
what do you do after getting a response for a change request
communicate it
what are the tools for PECC
change control tools
what are output of PECC
approved change request, project doc updates
what process formalizes the acceptance of the deliverable
validate scope
what is tecnically the process after control quality
validate scope
what happens during validate scopr
inspect, accept deliverable, change request
what are the tools for control scope
variance analysis, trend analysis,
what is a common output for monitor and control
work performance info
what are tools for control schedule
performance review (actual start and finish),
what is the output for control schedule
schedule forecase
what is a schedule forecast
based on previous performance what is future performance
what are the tools for control cost
trend,variance, evm, resereve, to complete performance index
what are the outputs fo control cost
cost forecast
what process verifies the deliverable
control quality
what docs are used to audit
checklist, check sheet, inspect, sampling
what process is only for physical resources not HR
control resources
if a vendor and PM cant come to an agreement, who steps in
claims administration
how do you close a procurement contract
signed off or write a written notice, (from authorized procurement administrator)
what do you do during close project
write final report, final transition
what is in the final report
a summary of what happened during the project, how successful it was and variations
who prioritizes the product backlog
only product owner, not team
WHat word can be used to remember lean wastes
DOWNTIME
what are risk owners responsible for
Risk owners are responsible for implementing the appropriate risk response strategy.
if the CEO is asking how the advantage of the project are aligning with the organization objectives, what doc would u use
benefiy management plan
is a ceo asks about the project is bringing value, what doc do u give
business case
What methodology uses new approaches to implement solutions to problems that are encountered on a DAILY BASIS?
Ideation 2.0
Who is responsible for approving the updated budget, assigning key resources and relaunching the project? Especially when the project is a part way through
steering committee
you want your SPI and CPI to be what?
ABove 1
A project manager is halfway through a project using a predictive methodology when the organization announces a transition to a hybrid approach. The project sponsor instructs the team to transition to this new hybrid approach immediately, even though the team has no prior experience with hybrid projects.
What is the best course of action for the project manager to take?
ask to reviews scope and critical tasks, not the whole project
An organization is launching a new product that is critical to the company’s success. The stakeholders have identified three key factors for success: market adaptation, rapid response to market offerings, and agility.
What should the project manager do to ensure the project’s success?
Work closely with the marketing team to promote the product and adapt to market changes.
if a stakeholder asks for the remaining time on a project, what doc do you provive
release burndown chart
what do you do to determine if a deliverable to possible to accomplish
feasibility study
