PMI-PBA Basics Flashcards

1
Q

As part of a major organizational transformation, a new CEO of ABC Co. was appointed. The CEO asked his leadership team to identify new products that would enhance the organization’s image in the market. The chief operating officer suggested that the business can benefit from having an organization-wide ERP system and a new customer service center. Which of the following is correct?

The ERP system is a product, but the customer service center is not.
The customer service center is a product, but the ERP system is not.
Both are valid product ideas.
Neither the ERP system, nor the service center are products.

A

Both are valid product ideas.

Products are created as parts of solutions to address business needs; therefore, they provide business value. A product can be tangible or intangible. In this scenario both the ERP system, and the customer service center are valid example of products that would add value to the business. [The PMI Guide to Business Analysis, page 9]

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2
Q

The CFO of DigitalTech is sponsoring a supply chain automation project and has engaged your firm to analyze the business need and conduct a detailed feasibility study. A junior BA has come up with some requirements. Which of the following is not a valid example of a product requirement for this initiative?

The business must initiate a process improvement initiative to optimize the supply chain processes prior to their digitization.
The new SCM system must haven an integrated online training module.
The overall implementation cost should remain under $1.5 million.
The new SCM system must digitize the end-to-end supply chain processes.

A

The business must initiate a process improvement initiative to optimize the supply chain processes prior to their digitization.

A product requirement is a condition or capability that is required to be present in a product, service, or result to satisfy a business need. All of the given choices are valid business requirements but initiating a process improvement initiative prior to the implementation of the SCM system is outside the scope of the SCM system implementation, hence not a SCM system product requirement. [The PMI Guide to Business Analysis, page 9]

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3
Q

You are currently helping an organization improve and mature its business analysis skills. You are currently developing a business analysis guide that would help all organizational business analysts to consistently apply business analysis skills to all future projects. Which of the following statements regarding product requirements is correct?

A product requirement should be independent of the design of the solution that addresses it.
The product requirements are determined prior to identifying business need.
All product requirements must have a direct impact on the organizational revenue.
The design of the solution drives the product requirements.

A

A product requirement should be independent of the design of the solution that addresses it.

A product requirement is a condition or capability that is required to be present in a product, service, or result to satisfy a business need; hence the business need must be identified prior to identifying a solution, product or its requirements. A product requirement should be independent of the design of the solution that addresses it and the design of the solution must not drive the product requirements. Products and solutions do not always have a direct impact on the organizational revenue and instead have indirect impacts, e.g., employee training, improving goodwill etc. [The PMI Guide to Business Analysis, page 9]

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4
Q

You are a lead business analyst on an enterprise system migration project. The project manager has asked you to collect and document product requirements and share with the technology vendor after validation from the stakeholders. Which of the following is not a suitable way to express the product requirements?

Burndown chart
User stories
Requirement statements
Use cases

A

Burndown chart

A burndown chart is a graphical representation of work left to do versus time. This cannot be used to document product requirements. The rest of the choices are all acceptable forms of requirements documentation. [The PMI Guide to Business Analysis, page 9]

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5
Q

DynamicSoft is a new startup company. The CEO believes that the organization would benefit from an ERP implementation and digitization of all core processes. Since this is a new organization, resistance to change is minimum. The requirement for ERP implementation is a:

Business requirement
Solution requirement
Functional requirement
Non-functional requirement

A

Business requirement

A business requirement describes the higher-level needs of an organization such as business issues and opportunities. On the other hand, solution requirements describe the features, functions and characteristics of a product that will meet a business requirement. Functional and non-functional requirements are types of solution requirements. In this case, the requirement to implement an ERP system is a business requirement. [The PMI Guide to Business Analysis, page 10]

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6
Q

You are a consultant helping an organization develop its project management framework. You are currently developing a number of project management templates and checklists. Which of the following is typically documented prior to initiating a project?

Project charter
Work breakdown structure
Business requirement
Scope statement

A

Business requirement

A business requirement describes the higher-level needs of an organization such as business issues or opportunities and reasons why an initiative has been undertaken. These are typically analyzed and documented prior to the project initiation. The rest of the project artifacts are developed during the project lifecycle. [The PMI Guide to Business Analysis, page 10]

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7
Q

You are the lead business analyst on a supply chain management system implementation project in your organization. The project sponsor tells you that the new system must be available to all employees so that they may submit their requisitions. All requisitions must be approved by the line managers through the system. This is an example of a:

Transition requirement
Functional requirement
Business requirement
Non-functional requirement

A

Functional requirement

This is an example of a functional requirement. Functional requirements describe the functionality and the behavior of the system. [The PMI Guide to Business Analysis, page 10]

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8
Q

You have just been advised by the project sponsor that the new student management system your project team is developing must be available 24x7 and must be able to handle up to 500 concurrent connections at any given point in time. This is an example of:

Transition requirement
Business requirement
Non-functional requirement
Functional requirement

A

Non-functional requirement

These are examples of non-functional requirements. A non-functional requirement describes the environmental conditions or qualities required for the product to be effective. Examples of non-functional requirements include reliability, security, performance, safety level of service. [The PMI Guide to Business Analysis, page 10]

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9
Q

You are leading an enterprise system migration project. The project is currently in the planning phase. You find out that as part of the project scope, data from the old system must be migrated to the new system. Given the volume and format of the existing data, this will be a massive undertaking on its own. This requirement is an example of:

Transition requirement
Functional requirement
Non-functional requirement
Business requirement

A

Transition requirement

This is an example of a transition requirement. Transition requirements describe temporary capabilities, such as data conversion and training requirements; and operational changes needed to transition from the current state to the future state. [The PMI Guide to Business Analysis, page 10]

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10
Q

You are currently conducting a workshop on business analysis and helping some new recruits come to speed with organizational business analysis practices. You have been asked which of the following type of requirements are not considered to be product requirements?

Project requirements
Non-functional requirements
Transition requirements
Functional requirements

A

Project requirements

Project and project quality requirements are not part of the business analysis effort and are not considered to be product requirements. [The PMI Guide to Business Analysis, page 10]

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11
Q

You have recently established a team that will work on a new product development project. As a team building activity, you have arranged a workshop. Your team consists of three smaller teams; the business analysts, the project management team, and the product development team. You are explaining to the team the differences between project and product lifecycles. Which of the following statements regarding product lifecycles is incorrect?

A product lifecycle may consist of multiple project life cycles.
A product lifecycle represents the life of the product from conception to retirement.
A product lifecycle succeeds a project lifecycle.
The number of intermediary phases that a product lifecycle goes through is dependent on the longevity of the product lifecycle.

A

A product lifecycle succeeds a project lifecycle.

A product lifecycle encompasses one or more project lifecycles; it doesn’t succeed a project lifecycle. If a project is all about creating a new product, that project lifecycle is part of the overall product lifecycle. [The PMI Guide to Business Analysis, page 15]

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12
Q

You have asked your business analyst to focus on the product requirements and asked your project coordinator to focus on the project requirements. Your business analyst and project coordinator are not sure about the difference and want to clarify this with you. Which of the following statements regarding a project lifecycle is incorrect?

All project phases in a project lifecycle follow a strict linear sequence.
A project lifecycle is the series of phases through which a project passes from its initiation to its closure.
A project lifecycle may be influenced by many internal and external factors.
Every project lifecycle has a clear start and end.

A

All project phases in a project lifecycle follow a strict linear sequence.

A project lifecycle is the series of phases through which a project passes from its initiation to its closure. The phases can be sequential, or they may overlap. [The PMI Guide to Business Analysis, pages 15,16]

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13
Q

The chief operating officer of your organization has called in your team and has asked the team to initiate a new project. She distributes a list of items that need to be delivered through this project. The list contains features and functions that characterize the required solution. What has the COO shared with the team?

Project scope
Product scope
Program scope
Portfolio scope

A

Product scope

The COO has shared the product scope which is the set of features and functions that characterize the required solution/product. The project scope defines the work that needs to be done to deliver a product, service, or result. [The PMI Guide to Business Analysis, page 17]

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14
Q

The chief financial officer of your organization has recently asked your team to initiate a new project to deliver a new cost control system for the organization. The team is now brainstorming over the requirements to deliver this project. The team believes that they need to carry out extensive system security and penetration testing and additional resources will be required to perform this task. This requirement is part of:

Scope creep
Work breakdown structure
Project Scope
Product Scope

A

Project Scope

This requirement is part of the project scope. The project scope defines the work that needs to be done to deliver a product, service, or result. This is different than product scope, which is the set of features and functions that characterize the required solution/product. [The PMI Guide to Business Analysis, page 17]

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15
Q

Your organization has recently implemented a new technology product that has digitized some of the core business processes in the organization. You have been tasked to assess the outcome of this initiative. How would you measure the success of the product?

By assessing the competitive advantage, the product has provided to the organization.
By assessing the project’s quality compliance.
By assessing the project budget and schedule performance.
By assessing the solution’s ability to deliver its intended benefits to the organization.

A

By assessing the solution’s ability to deliver its intended benefits to the organization.

You might assess the competitive advantage the product has provided to the organization if the intent of product development was to provide competitive advantage. Since this information is not provided, the best answer to this question needs to be more generic. The correct response is assessing the solution’s ability to deliver its intended benefits to the organization, which could be gaining competitive advantage, cost benefits or processing efficiency, etc. Also note that the question is asking for an approach to measure the product’s success and not the project’s success. [The PMI Guide to Business Analysis, page 17]

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16
Q

You are attending a conference where representatives from different companies are presenting their approaches to business analysis. One speaker has mentioned that their business analysis processes are inspired by PMI’s Guide to Business Analysis and have been grouped into five categories: Defining & Aligning, Initiating, Planning, Executing and Monitoring & Controlling. You believe that the speaker’s organization is missing out on one critical business analysis process group. Which one is that?

Closing
Releasing
Transitioning
Terminating

A

Releasing

The six Business Analysis Process Groups are: Defining and Aligning, Initiating, Planning, Executing, Monitoring & Controlling and Releasing. [The PMI Guide to Business Analysis, page 21]

17
Q

Your organization has recently implemented a new technology product that has digitized some of the core business processes in the organization. You have been tasked to assess the outcome of this initiative. Which business analysis knowledge area will provide you guidance to conduct this assessment?

Analysis
Solution Evaluation
Traceability and Monitoring
Elicitation

A

Solution Evaluation

Solution Evaluation knowledge area involves tools and techniques for validating a solution that is about to be or has already been implemented to determine how well the solution meets the business needs. [The PMI Guide to Business Analysis, page 22]

18
Q

You have recently been hired by an organization to help them mature their business analysis processes. You have learned that few months ago a consultant introduced the PMI Guide to Business Analysis to the organization. The organization is now applying all PMI Guide’s processes consistently to all projects. You are now helping the organization understand that business analysis involves selecting the appropriate business analysis processes, tools, techniques, inputs, and outputs for use on each project. The PMI’s terminology for this selection is called:

Curing
Gardening
Harvesting
Tailoring

A

Tailoring

PMI calls this tailoring business analysis. [The PMI Guide to Business Analysis, page 25]

19
Q

Which of the following Business Analysis Process Groups involves processes performed to elicit, analyze, model, define, verify and validate product requirements?

Defining and Aligning Process Group
Planning Process Group
Executing Process Group
Monitoring and Controlling Process Group

A

Executing Process Group

Executing Process Group involves processes performed to elicit, analyze, model, define, verify, validate, prioritize, and approve all types of product information, ranging from backlogs to user stories and requirements to constraints. [The PMI Guide to Business Analysis, page 21]

20
Q

The processes from which of the following Business Analysis Knowledge Areas are used throughout all business analysis efforts and interact with all other Business Analysis Knowledge Areas?

Needs Assessment
Solution Evaluation
Analysis
Stakeholder Engagement

A

Stakeholder Engagement

The processes in the Stakeholder Engagement Knowledge Area are used throughout all business analysis efforts and interact with all other Business Analysis Knowledge Areas. [The PMI Guide to Business Analysis, pages 22, 23]