PLCL05: Incident Investigation Flashcards
1
Q
What causes people not to report incidents?
A
Fault-finding rather than fact-finding. Fear of punishment.
2
Q
One of the best ways to encourage incident reporting is:
A
React in a positive way. For example, even though there was an incident, knowing about it allows for something to be done about it. The opportunity to change the outcome of or likelihood of an incident is productive.
