PLANNING, DECISION MAKING Flashcards

1
Q

The act of choosing between two or more courses of action

A

DECISION MAKING

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2
Q

Planning involves Three things

A
  • PURPOSE
  • GOAL
  • PLAN
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3
Q

Types of Planning

A
  • Operational Planning
  • Strategic Planning
  • Tactical Planning
  • Contingency Planning
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4
Q

Types of Planning

How things happen”

A

OPERATIONAL PLANNING

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5
Q

Types of Planning

Why things need to happen”

A

STRATEGIC PLANNING

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6
Q

Types of Planning

What is going to happen”

A

TACTICAL PLANNING

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7
Q

Types of Planning

“When something unexpected happen”

A

CONTINGENCY PLANNING

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8
Q

7 Steps of effective Decision Making

A
  1. IDENTIFY DECISION
  2. GATHER INFORMATION
  3. IDENTIFY ALTERNATIVES
  4. WEIGH THE EVIDENCE
  5. CHOOSE AMONG ALTERNATIVES
  6. TAKE ACTION
  7. REVIEW YOUR DECISION

KNOW ALL STEPS

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9
Q

Characteristics of Planning

A
  • MANAGEMENT FUNCTION
  • GOAL-ORIENTED
  • OMNIPRESENT
  • CONTINUOUS PROCESS
  • ANALYTICAL SKILLS
  • FORECAST

KNOW ALL

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10
Q

Planning is not only the base for the rest of the ____ i.e. staffing, directing, organizing, and controlling, but it is also one of the most crucial processes for any organization to
meet goals. A

A

MANAGEMENT FUNCTION

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11
Q

Planning is focused on defining organizational goals or objectives, identifying different action plans, deciding and implementing the best action plan to achieve goals.

A

GOAL ORIENTED

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12
Q

present in all places at *all times
Planning is involved at all the levels i.e. top, middle, and bottom

A

OMNIPRESENT

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13
Q

Planning is a ____ in an organization which involves making plans for a particular time period i.e. monthly or quarterly, half-yearly, yearly, etc.

A

CONTINUOUS PROCESS

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14
Q

the ability to collect, interpret, and analyze information to solve problems, find patterns, and make decisions

A

ANALYTICAL SKILLS

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15
Q

a prediction or estimate of future events

Planning process demands ____ future needs, i.e. analyzing and detecting future requirements, challenges in accomplishing organizational goals, etc.

A

FORECAST

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16
Q

Importance of Planning

A
  • EFFICIENCY
  • MINIMIZE RISK
  • COORDINATION
  • OPTIMAL RESOURCE ALLOCATION
  • SMOOTH SUPERVISION
  • CONTROL
  • MOTIVATION
  • CONCISE DECISION MAKING
  • GOAL-ORIENTED
  • CREATIVITY & IDEAS

AT LEAST FIVE !

17
Q

____ is the work the manager does to predetermine a course of action

A

Planning

18
Q

Planning is defined as “process by which an organization identifies its ____ and ____ goals,

A

short-term and long-term