PLANNING Flashcards

1
Q

The organization’s internal strengths and weaknesses and external opportunities and threats are analyzed

A

SWOT analysis

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2
Q

What are the organization’s internal strengths

A

S

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3
Q

What are the organization’s internal weaknesses?

A

W

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4
Q

What external opportunities might move the organization forward?

A

O

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5
Q

What external threats might hold the organization back?

A

T

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6
Q

resources are allocated to work toward the objectives:

A

financial

physical

human

technological.

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7
Q

Benefits of diversity in the workplace include:

A

Improved creativity and innovation

Recruitment and retention

Market strengths

Branding

Global integration/local differentiation

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8
Q

There are two types of diversity:

A

Visible

Invisible

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9
Q

Visible Diversity

A
Race
culture
physical
gender
age
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10
Q

Invisible Diversity

A

Life philosophy

education

family hierarchy

values

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11
Q

inclusion initiatives

A

Executive commitment

Infrastructure

Systemic changes in all facets of the work operation

Review and evaluation of initiatives

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12
Q

Job analysis (systematic study)

A

Knowledge
Skills
Abilities

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13
Q

Methods of collecting job analysis data

A

Observations

Interviews

Diaries

Questionnaires

Critical incidents

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14
Q

Job specifications (qualifications)

A
Education
Experience
Training
Mental abilities
Physical effort and skills
Judgment and decision making
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15
Q

Job description

A

Job title and location

Organizational relationships

Primary duties and responsibilities

Working conditions

Level of financial accountability

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16
Q

Job design (next step after job analysis)

A

outlining and organizing tasks, duties, and responsibilities into a single unit

17
Q

Which of the following terms best defines the process of identifying internal strengths, internal weaknesses, external opportunities, and external threats (SWOT) in order to maintain competitive advantage?

A

Strategic planning