OVERVIEW OF HRMF Flashcards

1
Q

KEY MANAGEMENT FUNCTIONS

A

LEADERSHIP
PLANNING
ORGANIZING
CONTROLLING

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2
Q

TRAIT THEORIES

A
INTELLIGENCE
DOMINANCE
SELF-CONFIDENCE
HIGH LEVELS OF ENERGY
TASK RELEVANT KNOWLEDGE
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3
Q

BEHAVIORAL THEORIES

A

CONSIDERATION (EMPLOYEE CENTERED BEHAVIOR)
AND
INITIATING STRUCTURE (JOB ORIENTED BEHAVIOR)

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4
Q

HERSEY-BLANCHARD SITUATIONAL LEADERSHIP THEORIES

A

LEADERSHIP SHOULD BECOME MORE RELATIONSHIP MOTIVATED THAN TASK MOTIVATED

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5
Q

HERSHEY-BLANCHARD 4TASKS

A

DELEGATING TO EMPLYEES
PARTICIPATING WITH EMPLOYEES
SELLING IDEAS TO EMPLOYEES
TELLING EMPLOYEES WHAT TO DO

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6
Q

BLAKE-MOUTONS THEORY OF AXES

A

CONCERN FOR PEOPLE
AND
CONCERN FOR PRODUCTION

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7
Q

McClelland’s Human Motivation Theory

A

centers on a person’s evolving needs, which leads to higher levels of motivation

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8
Q

MCGREGOR THEORY

A

Theory X and Theory Y

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9
Q

The Theory X

A

manager believes that employees inherently do not like to work and need to be strictly controlled and forced to work.

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10
Q

The Theory Y

A

manager believes that employees dislike rigid controls and inherently want to accomplish something.

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11
Q

Vroom Expectancy Theory

A

a person’s level of motivation is connected to her/his

choices in maximizing positive outcomes

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12
Q

organizational code of ethics

A

the principles of conduct within an organization that guide decision-making and behavior.

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13
Q

5 Steps to Establishing an Ethical Workplace

A

1.
State corporate values in no more than a few sentences; ensure that they are published and understood by employees and customers alike
2.
Act according to the published values
3.
Conduct ethical-awareness training for employees
4.
Outline specific responsibilities for decision making to ensure accountability
5.
Encourage open discussion about controversial issues, ethical questions, and anything that might fall into gray areas

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14
Q

Mission statement

A

an organization’s purpose defined by “who are we?”

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15
Q

Human resource management

A

electing, training, appraising, and compensating employees in the workplace

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