Plan-Do-check- Act cycle (PDCA) Flashcards
1
Q
Definition of PDCA?
A
Plan, Do, Check, Act
2
Q
Definition of Plan in PDCA cycle?
A
Establish the objectives of the system and its processes, and the resources needed to deliver results in accordance with customers’ requirements and the organization’s policies, and identify sand address risks and opportunities;
3
Q
Definitionof Do in PDCA cycle?
A
Implement what was planned.
4
Q
Definition of check in PDCA cycle?
A
monitor and (where applicable) measure processes and the resulting products and services against policies, objectives, requirements and planned activities, and report the results;
5
Q
Definition of Act in PDCA cycle?
A
Take actions to improve performance, as necessary.