1S0 9001 2015 - Content (Clauses)

Question 1

Clause 4: Context of the organization

Answer 1

4.1 Understanding The organization and its context
4:2 Understanding the needs and Expectations of interested parties
4.3 Determining the scope of the quality management system
4.4 Quality Management system and its processes

Question 2

Clause 5: Leadership

Answer 2

5:1 Leadership and Commitment
5.2 Policy
5:3 Organizational roles, responsibility and authorities

Question 3

Clause 6: Planning

Answer 3

6.1 Actions to address risks and opportunities
6.2 Quality objectives and planning to achieve them
6:3 Planning of changes

Question 4

Clause 7: Support

Answer 4

7.1 Resources
7:2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented Information

Question 5

Clause 8: Operation

Answer 5

8:1 Operational planning and Control
8:2 Requirements for products and services
8.3 Design and development of products and services
8.4 Control of Externally provided processes, products and services
8.5 Production and service provision
8.6 Release of products and services
8.7 Control of non-conforming outputs

Question 6

Clause 9: Performance evaluation

Answer 6

9.1 Monitoring, measurement, analysis and evaluation
9.2 Internal audit
9.3 Management review

Question 7

Clause 10: Improvement

Answer 7

10.1 General
10.2 Nonconformity and corrective action
10.3 Continual improvement