Place Flashcards

1
Q

marketing channels (upstream vs downstream)

A
  • Supply chain (from manufactures perspectives)
    o Upstream – suppliers that supply raw materials
    o Downstream – marketing intermediaries
     Retailer
     Wholesaler
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2
Q

direct vs indirect distribution benefits

A

Benefits of direct channels (to producer)
o More control
o Closer customer contact
o Eliminates double margins

Benefits of indirect channels (to producer)
o Rapid penetration and broader coverage
o Benefits of specialization
o Variable rather then fixed cost structure

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3
Q

Reasons for indirect channel

A
  1. Lower transaction costs
  2. Customer desire product assortments
  3. Manufacturer simply have inadequate resources
  4. Better rate of return on core business
  5. Value is added by intermediaries
    a. Carry inventory
    b. Physical distribution
    c. Demand generation/selling -customization (add-ons)
    d. After sales service -repairs, installation
    e. Extending credit -financing
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4
Q

types of distribution channels

A

Intensive distribution (as many outlets as possible)
 Usually simple, inexpensive, easily transported products
 Ex: drugstore, supermarket
 Pull strategy
* Promote directly to end consumers to generate demand

Selective distribution (not all outlets but more than just one or two)
 Limited distribution
 Complex and or expensive products
 Ex: cars, customers
 Push strategy:
* Promote to distribution partners to push good thorough channel to customer

Exclusive distribution
 Extremely selective distribution
 Ex: Rolex or Ferrrari
 Manufactures have the most control
 Can become monopolistic

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5
Q

level of ownership, level of service, and product assortment

A

Management level of ownership
 Independent
 Branded store chains
 Franchises

Level of service provided
 Usually related to price points

Product assortment carried
 Specialty carry depth not much breadth
* Ex: toy store
 General merchandise: carry breadth
* Ex: grocery store

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6
Q

types of franchising

A

Product franchising
o Supplier authorized a distributor is a territory to carry its product
o Ex: Coke, Ford

Business format franchising
o Company offers proven system to conduct business
o McDonalds, Holiday in

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7
Q

channel conflict

A
  • Vertical
    o Conflict between different levels of the same channel
    o More common
    o Free riding
  • Horizontal
    o Occurs among firms at the same level of channel
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8
Q

vertical channel conflict solutions

A
  • Exclusive territories
  • Branded variant
  • Co-op advertising
  • Dual distribution
  • Resale price maintenance
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9
Q

horizontal channel conflict solutions

A
  • Quotas and quantity forcing
  • Exclusive dealings contract
  • Manufactures run outlets (sell direct)
  • Differentiate from other manufactures
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10
Q

competitive advantage of PL

A
  • Better margins (not necessary always)
  • Build store loyalty
  • Negotiate better terms
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11
Q

need for both PL and national brand

A
  • PL have lower prices
  • NB build store traffic (PULL)
  • Need balanced approach
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12
Q

3 ways to build harmonious relationships between PL and national brand

A

Dedicated private label strategy
o Concentrate exclusively on making PL
o Challenges
 Risks associated with product introductions
 NBs protect with patents
 Overdependence on key customers
o Key success factors
 Low costs
 Unsurpassed flexibility

Co-branding strategy
o Retailer offer cobranded products in which NB are an element in PL product

Dual strategy
o Model where manufactures make both its own brand and private label brand

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13
Q

when should national brands engage in dual strategy

A
  • Total cost is lower then variable costs of competitors
  • Variable cost lower then variable cost of competitors
  • Is their spare capacity
  • Is there spare enduring
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14
Q

successful dual strategy

A

DO NOT
o Dilute focus on NB
o Borrow the latest innovations developed for NB

TC engaging in PL production
- ^ exceptions are
o PL is only on sessional basis
o PL for less important categories
o No evidence that brand matters

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15
Q
A
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