PL-600 ExamTopics Flashcards
You are designing a business continuity strategy for a client who has a Microsoft Power Platform solution.
The client works with critical data where any data loss creates a high risk.
You need to document the retry process for the stakeholders.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
2341
You are designing a Power Platform solution for a company that provides in-home appliance maintenance. When a customer schedules a service appointment, a dispatcher assigns one technician for a specific time and location.
The solution must capture information about the technician assigned to each appointment and the list of tools that the technician must bring to the appointment.
You need to recommend the data type for the captured information.
Which data type should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Lookup
Choices
An animal welfare organization wants to track the movement of wolf packs in a region. Cameras at specific locations capture images when motion is detected within the camera sensor range. Staff upload the images manually to a shared drive and then analyze the images.
The organization wants to automate image capture and analysis. The organization has the following requirements:
✑ Save captured images in an appropriate location.
✑ Analyze saved images by using an image recognition process.
✑ Display data in real-time dashboards.
You need to recommend the correct technology for the requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
42
You need to recommend methods for assigning security to each group of users.
The customer provides the following requirements:
✑ Customers need the ability to submit a case through an online portal.
✑ Portal must handle 75 concurrent users submitting cases.
Service data must be retained for at least six years.
You need to determine which requirements are functional or non-functional.
Which requirements are functional or non-functional? To answer, drag the appropriate types to the correct requirements. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
F
NF
NF
You are performing a requirements analysis for a customer.
The customer provides the following requirements:
✑ Power Platform storage capacity must remain under 100 percent.
✑ Customer service representatives must be sent an email when they are assigned a case.
✑ Help desk technicians must be shown an error message when they try to delete a task row.
✑ The plug-in pass rate must remain over 99 percent for the production environment.
You need determine if the requirements are functional or non-functional.
Which requirement type should you use? To answer, drag the appropriate requirement types to the correct requirements. Each requirement type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
NF
F
F
NF
HOTSPOT -
You need to design a Power Platform solution that meets the following requirements:
Capture data from a row during deletion to be used in an automated process.
✑ Use AI to process forms and automate data entry from paper-based forms.
Which requirements can be met by using out-of-the box Power Platform components?
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
No
Yes
A multinational organization uses a single Power Platform environment. The instance hosts multiple customizations for different users in different regions.
Users in some regions complain about slow load time of the customizations.
You need to architect a solution based on the main requirement.
What should you recommend? To answer, select the appropriate option in the answer area,
NOTE: Each correct selection is worth one point.
133
A company reports the following issues with an existing data management system.
✑ Users cannot search for specific records by using a user-friendly ID or record identifier.
✑ Users occasionally enter data into fields that is not required.
✑ The record form displays all fields. Many of the fields are not used.
You need to ensure that the Power Platform solution will ensure data quality can be properly maintained.
Which component should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
2
1
A new customer asks you to design a solution for a Power Apps app that uses Microsoft Dataverse.
The customer wants to keep the service process simple and save on both licensing and development time.
You need to recommend solutions for the customer.
What should you recommend? To answer, drag the appropriate setting to the correct drop targets. Each source may be used once, more than once, or not at all.
You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Model Driven
Dynamics 365 Customer Service
Canvas App
You are reviewing a list of business requirements submitted by a plumbing company.
The company has the following requirements:
✑ Send articles to technicians to allow technicians to help customers resolve issues.
✑ Track work progress and inspections at customer sites.
✑ Schedule technicians for service appointments.
You need to recommend solutions to meet the customer’s requirements.
What should you recommend? To answer, drag the appropriate solutions to the correct business requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Dynamics 365 Field Service
Dynamics 365 Field Service
Dynamics 365 Field Service
A company has an on-premises data warehouse and analytics solution. The data warehouse consists of multiple multi-dimensional data cubes representing over five years of operational data. The data warehouse consolidates and normalizes data that is sourced from 20 different systems.
The company plans to replace the existing solution with a Microsoft Power Platform solution that connects to the data warehouse. The company wants to provide analytical information to executives in a Microsoft Teams channel to support business planning.
The new solution must meet these requirements:
✑ Support the current data warehouse.
✑ The solution must support drill-through capabilities into the data.
✑ Retain at least seven years of historical data.
You need to recommend a solution.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Data Gateway
PowerBI
You are designing a Microsoft Power Platform solution for a company.
Which components should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Business rule
JavaScript
You are designing a model-driven app that provides marketing, sales, and service operations to a company.
The app must integrate with the following systems and data sources:
✑ A third-party marketing system for lead generation and website submissions.
✑ A Microsoft Excel Online file that contains manufacturing data on relevant products.
✑ A separate Microsoft Dataverse environment.
You need to recommend Power Automate connectors for the app.
Which connectors should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Custom Connector
Dataverse
A client plans to implement Microsoft Power Platform solutions.
The client identifies the following requirements for handling opportunities:
✑ Users must follow the same set of steps each time they process opportunities.
✑ For opportunities with values greater than $20,000, a follow-up date and second contact field must appear on the form.
✑ An error message must display if a follow-up date is not within seven days of the opportunity creation date.
You need to recommend tools to meet the client requirements.
What should you recommend? To answer, drag the appropriate tools to the correct requirement. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Business Process Flow
Business Rule
Business Rule
You are a Microsoft Power Platform architect designing integrations for a project.
You have the following integration requirements:
Post requests to a system that is not always available and limited in its ability to process high volumes of messages.
✑ Allow peer-to-peer communication between on-premises services and cloud-based model-driven Microsoft Power Platform apps.
✑ Stream large volumes of data from the company’s website to a live Power BI dashboard.
✑ Support enterprise-level integrations with Dynamics 365 that can be billed on a consumption basis.
You need to use an Azure service for the integration requirements.
Which Azure services should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Azure Service Bus
Azure Relay
Azure Event Hubs
Azure Function
You are a Microsoft Power Platform architect reviewing requirements for an offline shopping app.
You need to identify requirement types for the app.
How should you categorize the requirements? To answer, drag the appropriate types to the correct requirements. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Functional
Non Functional
You are a Microsoft Power Platform solution architect capturing requirements for a national retail chain project.
The project has the following requirements:
- Retail employees must use the application on a company-provided tablet device.
- The app must store data offline.
- Environment capacity must be monitored to ensure usage stays within 80 percent of available capacity.
- Apps are shared with security group teams for users to access.
You need to identify the project’s functional and non-functional requirements.
How should you categorize the requirements? To answer, drag the appropriate categories to the correct requirements. Each category may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
NF
F
NF
F
You are a Microsoft Power Platform architect gathering solution requirements for a customer. Management uses three different systems to locate asset inventory and contract details.
Management must view inventory with the ability to select assets and view additional details. Sales representatives have issues locating assets based on specific features in a timely manner when working with customers.
You need to prioritize the requirements.
Which priority should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Quick Win
Big Investment
You are a Microsoft Power Platform architect.
You have identified several project risks.
You need to categorize potential risks that are specific to your customer.
How should you categorize the risks? To answer, drag the appropriate categories to the correct risks. Each category may be used once, more than once, or not at all.
You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Security Risk
Business Risk
Resource Risk
You are a Microsoft Power Platform architect reviewing requirements for an online shopping app.
You need to identify requirement types for the app.
How should you categorize the requirements? To answer, drag the appropriate types to the correct requirements. Each type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Functional
Non Functional
A legal services organization uses Microsoft SharePoint for case management and documentation. The organization plans to migrate its case data and manual processes to the Microsoft Power Platform and Microsoft Dataverse. Case data is confidential and is disclosed only to the employees assigned to a case.
The organization has the following requirements:
- Lawyers must manage their assigned legal cases and case documentation in one app.
- Paralegals must be able see a lawyer’s case details only when invited by the case lawyer.
- Paralegals retain access to the case documentation by using the existing SharePoint permissions.
You need to identify which components will satisfy the requirements without any custom development.
Which components should you use?
To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Model Driven App
Teams channel app
A company plans to integrate Microsoft Power Platform with existing systems, including Microsoft Dynamics 365 Ommchannel for Customer Service.
You need to recommend a solution for each requirement.
Which components should you recommend for the requirements?
To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Custom pages
Custom Api
Custom Pages
You are performing a fit gap requirements analysis.
You need to select Microsoft Power Platform components to satisfy the requirements.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Model driven
D365 Finance
Power Automate
A company uses Dynamics 365 Field Service to manage onsite services provided by frontline workers.
The company has the following requirements:
- Onsite inspectors must be able to collaborate with remote inspectors to carry out inspections.
- Customer support teams must be able to easily manage and maintain knowledge articles based on customer questions and feedback.
You need to recommend a product that can be implemented for each requirement.
Which products should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
d365 Remote Assist
d365 Customer Voice
A food distribution terminal uses Microsoft Dynamics 365 Field Service and Microsoft Dynamics 365 Supply Chain Management to manage inventory and fulfill customer orders. Customers place custom orders through a Power Pages customer portal. Customers can enter different receiving times and dates on fresh produce order lines.
The terminal needs to expose fresh produce order details from Dynamics 365 to its customers in the portal. Customers can control how much detail they see in the portal.
You need to design a solution that meets the requirements.
Which mechanism should you use for each requirement?
To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Custom connector
Portal Management App
A company has a call center that manages customer-related issues.
The company has the following customer experience improvement requirements:
- Simulate a human conversation with a customer by providing a chat interface.
- Ensure the initial conversation is passed to a live agent upon escalation.
You need to recommend a solution for each requirement.
Which solutions should you recommend? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
PVA
Omnichannel
Background
First Up Consulting recruits information technology (IT) workers for temporary or permanent positions at client companies. The company operates offices in multiple countries/regions.
First Up has both full-time and part-time employees. The company has a team or worker support agents that respond to inquiries from current and prospective workers. Some of the worker support agents are multilingual.
The company does not have a standardized tool used for reporting purposes. The organization engages you to implement a new Microsoft Power Platform solution. Workers are managed by a dedicated team that includes one primary recruiter and a contract assistant. Many client companies live in areas that do not allow for mobile data connections.
- First Up uses an on-premises system to manage current and historical patient data including medications and medical visits.
- The company plans to reference historical data in the existing system. The records held in these systems will not be migrated to the new solution except for medication information.
- Employee authentication with the existing system is provided by an on-premises Active Directory instance that is linked to Microsoft Entra ID.
- An appointment record is created for each visit with a worker. The record includes worker contact information, preferred language, the date and time of the appointment, and other relevant data. This information is reviewed by the worker’s primary recruiter.
- First Up has no current capabilities for forecasting future worker needs based on the data held.
Client company visits
Before First Up signs a contract to place workers at a client company, a member of the audit team visits the company and interviews company management. Audit members use different types of devices including Android and iOS devices. First Up has no plans to require the use of a single type of device. Audit team members currently record information about workers on paper forms. Team members enter information from paper forms into the system when they return to the office.
First Up audits client companies at least once each year but may schedule additional visits based on feedback from workers that they place at a client company.
- There is no standardized communication tool across the company, and this causes communication issues between different teams.
- First up employees must be able to contact each other by using a secure system to ask and answer questions about jobs and potential workers.
- Workers must be able to communicate in near real-time with worker support agents.
- You must minimize development and administrative effort required to implement the solution.
- Audit team records must be locked after they have been reviewed by a First Up manager. No further edits to the record can be carried out. This must be implemented using standard available system functionality.
- Audit teams must be able to enter records of their visits to the companies where they have or may place workers. Audit teams must be able to update any necessary records with the latest information.
- The solution must support tracking of security clearance information for a worker including the date, status, and certifying agency.
- When a worker makes an appointment, the appointments must appear in the timeline for the worker’s contact record.
- The solution must provide a worker appointment booking system that can access worker historical job placement data.
- The solution must allow employees to associate a primary recruiter with each worker. The solution must also allow multiple secondary recruiters to be associated with each worker.
- Every worker assessment performed must be validated and countersigned by the primary recruiter for a worker.
- Job posting data from previous work engagements must be accessible by the Microsoft Power Platform solution to ensure that new job postings are accurate.
- First Up staff members must be able to view and update worker records. They must be able to see current and historical job placement data on the same form in the new solution.
- The solution must support workers that speak different languages. The solution must provide automatic translation capabilities.
- The solution must support near real-time communications between workers and recruiters.
- Workers must be able to view their records online. Workers must be able to enter any additional information that is required by or may be helpful to recruiters.
- The solution must provide workers a way to search for general information about available positions.
- Workers must be able to request copies of their records by using a chatbot. Workers must be able to provide information to a recruiter as needed.
- Audit teams must have the ability to view worker information on their mobile devices.
- Audit teams must be able to record data during visits to locations where workers are placed.
- The solution must support the ability for a corporate governance auditing team to periodically audit the organization’s records, policies, and procedures.
- The reporting and analytics team must be able to create reports that include data from all facilities and all workers.
- Management reports must present an overview of the entire organization. Other reports may be limited to specific offices.
- You must create dashboards that show the status across all groups of workers. The dashboards must be embedded into the Power Platform apps. Updates to data must be displayed in near real time.
- Authentication for all user types must be managed by a single platform. IT teams must use PowerShell to apply security permissions for users.
- Worker records must only be viewed by the recruiting office that the worker visits.
- Worker skill records must be archived after ten years and are then removed from the main system. Worker information must not be deleted from the system while skill and job placement history records for the worker exist in the system.
- User security roles must be customized to ensure that users are able to interact only with the specific data in which they need access.
- Workers must be able to sign into a portal by using their own email address. Workers must be required to use a secure method of authentication to be able to view their data.
- Alerts regarding the number of recruited and placed at client companies must be updated as background processes.
The organization reports the following issues:
- Recruiters report that they cannot see historical job placement data for workers.
- API usage reports show that the number of API calls made exceeds limits. This causes delays saving data.
- Users cannot view Power BI reports within the Power Platform apps.
- Some security clearance information for workers not visible from within the Microsoft Power Platform solution.
- Audit teams report that they cannot view or edit worker data when the device on which they access the solution does not have network connectivity.
- The testing team reports that one of the canvas apps is not working as expected. An error message displays as specific pages load.
You need to recommend solutions to meet the organization’s communication needs.
What should you recommend? To answer, drag the appropriate technologies to the correct groups of users. Each technology may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
MS Teams
Power Pages
You are designing data loss policies for a Microsoft Power Platform implementation.
You have the following requirements:
✑ Solutions that use the HTTP connector must not include any other connectors.
✑ Prevent the use of the Microsoft Forms connector.
✑ Allow the use of the Azure DevOps connector.
You need to determine in which data policy group to add each connector.
To which data policy group should you assign the connector? To answer, drag the appropriate setting to the correct drop targets. Each source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place
Non Business
Business
Block
HOTSPOT -
You are designing a Microsoft Power Platform solution for a company.
You have the following requirements:
✑ Users in the human resources department must be able to create tasks.
✑ Users in the human resources department must be able to assign cases to other users.
You create a table for cases and tasks. You need to recommend security settings to the company.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
B
D
You are designing the data model for a school. The school wants to track students’ enrollments in courses.
The system must meet the following requirements:
✑ Track the courses in which each student is enrolled.
✑ Track the students that are enrolled in each course.
Track dates when each student enrolled in each course and the person who approved the enrollment.
✑ Allow users to create a report that details which students are enrolled in which courses.
You need to recommend a data model that will fit the school’s requirements.
Which logical model should you recommend?
A