PIA Flashcards
Code of Conduct and Ethics
Behave honestly and in a way that upholds the values and the good reputation of the NSW Police Force whether on or off duty.
Know and comply with all policies, procedures and guidelines that relate to their duties.
Comply with any lawful and reasonable direction given by someone in the NSW Police Force who has authority to give the direction.
Only access, use and/or disclose confidential information if required by their duties and allowed by NSW Police Force policy.
Not make improper use of their position or NSW Police Force information or resources.
Treat everyone with respect, courtesy and fairness.
Report misconduct of other NSW Police Force employees.
Act with care and diligence when on duty.
Comply with the law whether on or off duty.
Take reasonable steps to avoid conflicts of interest, report those that can not be avoided, and co-operate in their management.
Barriers to Communication
- Organisational
- Physical
- Cultural
- Linguistic
- Interpersonal
Procedural Justice
Neutrality - Making impartial decisions based on facts, legal rules and principles, as opposed to personal opinion or biases.
Trustworthiness - Demonstrating that you act on behalf of the best interests of the people you deal with.
Voice - Providing citizens with the opportunity to express their own point of view in conflicts or other interactions.
Respect - Involves dignified and respectful treatment of citizens.
