Philanthropic Brand Message Flashcards

Language to Avoid/Use

1
Q

Avoid

“Help Us”

A

We invite you to join us

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2
Q

Avoid

“Thank you for your support”

A
  1. Thank you for making an impact
  2. Thank you for your investment …
  3. Thank you for your generosity
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3
Q

Avoid

“Donate Today”

A

Give a gift today

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4
Q

Avoid

“Donors”

A

Community of champions

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5
Q

Avoid

“Kiddo”

A

Children & Families

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6
Q

Avoid

“Our Children & Families”

A

The Children & Families we serve

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7
Q

Avoid

“Please give/donate now” (pleading language)

A

When you make a gift today…

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8
Q

Avoid

Viewing (Sad child photos)

A

Describe with:
Happy, hopeful, inspired (change viewpoint)

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9
Q

Avoid

“Cancer patient”, “ADHD patient”, “____ Patient”

A
  1. Patient with cancer
  2. Patient with ADHD
  3. Patient with ______
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10
Q

Avoid

“Patient who walks through our doors”

A

Patient who COMES through our doors (includes all abilities)

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11
Q

Not assuming a “cure”

A

Live a full life

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12
Q

Avoid:

  1. WE’RE saving lives
  2. OUR work is making a difference
  3. Thank you for helping US _______
    (Children’s Mercy centric)
A
  1. YOU are saving lives
  2. YOU are making a difference
  3. Thank YOU for _________
    (Donor centric)
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13
Q

Avoid

“We treat all patients regardless of their abilities to pay”

A

Children’s Mercy ensures every child has access to the best care possible regardless of a family’s ability to pay. With the support of our community, Children’s Mercy provided nearly $120 million of uncompensated care in 2023

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