PEST: Social factors Flashcards

1
Q

PEST: social factors elements

A

customs
habits
values/attitudes
demographic characteristics

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2
Q

what to look for in demographics

A

cohort size
cohort characteristics
cohort participation
future and trends

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3
Q

factors affecting cohort size

A

fertility rate
birth rate

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4
Q

whats activity participation rate

A

% of cohort that engages in a behaviour

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5
Q

whats a forcefield analysis

A

a strategic tool used to evaluate the forces driving and restraining a particular change or decision.

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6
Q

whats demographics

A

study of human populations

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7
Q

whats cohorts

A

homogenous groups within the large population

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8
Q

whats bulge

A

boomers
create challenges as they age

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9
Q

sandwich generation

A

smaller youth group

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10
Q

what are the factors of demographics

A

economics
technology
world events/news
parenting

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11
Q

characteristics

A

values and priorities
lifestyle
habits (digital/other)
mindset

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12
Q

why is understanding demographics important to business

A

customer preferences
worker attitude/behaviour
market segmentation

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13
Q

boomers opportunity

A

increased demand for healthcare and retirement services

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14
Q

boomers threat

A

strain on pensions and healthcare systems

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15
Q

gen z opportunity

A

tech savy and adaptable
presenting opportunities in digital marketing

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16
Q

gen z threat

A

high turnover rates in employment

17
Q

urban concentration opportunity

A

easier to target urban markets

18
Q

urban concentration threat

A

shrinking rural markets

19
Q

increasing immigration opportunity

A

diverse markets and younger labour force

20
Q

increasing immigration threats

A

need for cultural adaptability

21
Q

how does the S in PEST affect other pest factors

A

P - government influence, policies on education and healthcare
E - income levels, inflation, economic inequality
T - technology enables new ways of interaction, communication, access to info