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Human Resources > Personnel Planning and Recruitment > Flashcards

Personnel Planning and Recruitment Flashcards

1
Q

What is the first step in the recruitment and selection process?
A. Performing initial screening interviews
B. Building a pool of candidates
C. Performing candidate background checks
D. Deciding what positions to fill

A

Deciding what positions to fill

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2
Q

Marcus, an HR manager for Samsung, must decide what positions the firm
should fill in the next six months, which means Marcus is currently working on
________.
A. screening job candidates
B. personnel planning
C. interviewing job candidates
D. writing job descriptions

A

personnel planning

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3
Q

The process of deciding how to fill executive positions at a firm is known as
________.
A. Internal recruiting
B. Succession planning
C. Long-term forecasting
D. Advanced interviewing

A

Succession planning

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4
Q

Which one of the following terms refers to studying a firm’s past employment
needs over a period of years to predict future needs?
A. Ratio analysis
B. Trend analysis
C. Graphical analysis
D. Computer analysis

A

Trend analysis

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5
Q

Newton Building Supplies hopes to generate an extra Php 4 million in sales next
year. A salesperson traditionally generates Php 800,000 in sales each year. Using
ratio analysis, how many new salespeople should Newton hire?
A. 2
B. 5
C. 10
D. 20

A

5

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6
Q

Which one of the following contains data regarding employees’ education,
career development, and special skills and is used by managers when selecting
inside candidates for promotion?
A. Computerized forecasting tools
B. Skills inventories
C. Trend records
D. Scatter plots

A

Skills inventories

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7
Q

When managers need to determine which current employees are available for
promotion or transfer, they will most likely use ________.
A. Scatter plots
B. Skills inventories
C. Estimated sales trends
D. Personnel forecasts

A

Skills inventories

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8
Q

All of the following are methods used by firms to develop high-potential
candidates for future positions EXCEPT________.
A. Providing internal training
B. Implementing job rotation
C. Offering global assignments
D. Developing skills inventories

A

Developing skills inventories

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9
Q

Smith Industries is thinking of having another company take care of its benefits
management. This is called ________.
A. Outsourcing
B. Recruiting
C. Telecommuting
D. Screening

A

Outsourcing

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10
Q

Recruiting is necessary to ________.
A. Determine whether to use inside or outside candidates
B. Forecast the short-term supply of outside candidates
C. Create positive word-of-mouth about a firm
D. Develop an applicant pool

A

Develop an applicant pool

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11
Q

Which one of the following is the primary disadvantage of using internal
sources of candidates to fill vacant positions in a firm?
A. Lack of knowledge regarding a candidate’s strengths
B. Potential to lose employees who aren’t promoted
C. Questionable commitment of candidates to the firm
D. Significant training and orientation requirements

A

Potential to lose employees who aren’t promoted

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12
Q

Maria Boyd has been hired by Barnum Hotels to manage staffing for the
regional hotel chain. Barnum intends to open two new hotels within the next three
years and will have many job positions to fill. Historically, employee turnover is
high at Barnum as employees remain with the company for one or two years
before quitting. Maria realizes that Barnum needs to make significant changes in
its personnel strategy in order to meet the company’s goals for the future and
improve employee retention rates. All of the following questions are relevant to
Mari’s decision to fill top positions at the new hotels with internal candidates
EXCEPT:
A. What are the key managerial positions that are available at the new hotels?
B. What percentage of employers in the service industry use succession planning?
C. What skills, education, and training have been provided to potential candidates?
D. What is the designated procedure for assessing and selecting potential
candidates?

A

What percentage of employers in the service industry use succession planning?

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13
Q

Which one of the following is NOT a tool used by firms to recruit outside
candidates?
A. Newspaper advertising
B. Intranet job postings
C. Employment agencies
D. Online job boards

A

Intranet job postings

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14
Q

Which one of the following factors plays the greatest role in determining the
best medium for a job advertisement?
A. Skills needed for the job
B. Job compensation and salary
C. Time allowed to fill the position
D. Graphics used in the advertisement

A

Skills needed for the job

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15
Q

An employer will most likely use a private employment agency in order to
________.
A. Receive assistance writing job ads
B. Adhere to legal hiring practices
C. Fill a specific job opening quickly
D. Spend more time recruiting applicants

A

Fill a specific job opening quickly

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16
Q

Kate works as a nurse on temporary assignment for hospitals throughout the
region on an as-needed basis. Kate is most likely ________.
A. Working as a contingent worker
B. Participating in a job rotation
C. Using job enlargement
D. Benchmarking jobs

A

Working as a contingent worker

17
Q

What is an advantage of using employee referral campaigns?
A. Local, hourly workers can be recruited quickly.
B. Applicants have received realistic job previews.
C. Rewards and incentives are eliminated.
D. Applicants have community ties

A

Applicants have received realistic job previews.

18
Q

Newton Manufacturing is using a private employment agency to recruit
individuals for management positions. As the HR manager at Newton, you need to
ensure that applicants are screened properly, so you should ________.
A. Provide the agency with an accurate job description
B. Post jobs on the firm’s intranet and bulletin boards
C. Develop applicant screening software for internal hires
D. Send HR experts to monitor the agency’s recruiting activities

A

Provide the agency with an accurate job description

19
Q

Publicizing an open job to current employees through a firm’s intranet or
bulletin board is known as job posting.
True or False?

A

True

20
Q

mith industries is thinking of having another company take care of its customer service. This is
called __________.
a. Outsourcing
b. Downsizing
c. Recruiting
d. Screening

A

Downsizing

21
Q

The following are the possible HR intervention if you have personnel surplus, except:
a. Stop recruiting
b. Offer early retirements
c. Increase overtime
d. Retrenchment

A

Increase overtime

22
Q

An employer will most likely use a private employment agency in order to _______.
a. Receive assistance writing job ads
b. Adhere to legal hiring practices
c. Fill a specific job opening quickly
d. Spend more time recruiting applicants

A

Fill a specific job opening quickly

23
Q

Newton Manufacturing is using a private employment agency to recruit individuals for
management positions. As the HR manager at Newton you need to ensure that applicants are
screened properly, so you should _______.
a. Provide the agency with an accurate job description
b. Post jobs on the firm’s intranet and bulletin boards
c. Develop applicant screening software for internal hires
d. Send HR experts to monitor the agency’s recruiting activities.

A

Provide the agency with an accurate job description

24
Q

What is an advantage of using employee referral campaign?
a. Local, hourly workers can be recruited quickly.
b. Applicants have received realistic job previews.
c. Rewards and incentives are eliminated.
d. Applicants have community ties.

A

.Applicants have received realistic job previews.

25
Q

Selection tests should be used as supplements to other tools like interviews and background
checks.
TRUE OR FALSE?

A

TRUE

26
Q

As part of the selection process for a position at UPS, Jacques has been asked to lift weights and
jumps rope. Which one of the following is most likely being measured by UPS?
a. Interpersonal skills
b. Cognitive skills
c. Physical abilities
d. Achievements

A

Physical abilities

27
Q

Carlos recently participated in a selection test for a position at Northern Aeronautics. The test
measured Carlos finger dexterity and reaction time, so it was most likely a (n) _____ test.
a. Motor ability
b. Personality
c. Cognitive
d. Interest

A

Motor ability

28
Q

All of the following are most likely assessed on personality tests EXCEPT _________.
a. Extraversion
b. Reasoning
c. Sensitivity
d. Emotional stability

A

Reasoning

29
Q

Which one of the following is the primary reason that firms conduct background investigations of
job applicants?
a. Adhere to legal hiring process
b. Limit the number of applicants
c. Uncover false information
d. Report criminals to police

A

Uncover false information

30
Q

Michelle Simmons recently applied for a position with Pfizer Pharmaceuticals. Which personality
trait most likely has the strongest correlation to Michelle’s success as a pharmaceutical sales
representative?
a. Extroversion
b. Agreeableness
c. Conscientiousness
d. Openness to experience

A

Extroversion

31
Q

With the work sampling technique, applicants are _______.
a. Asked to submit examples of projects they have completed for other employers
b. Tested on their ability to perform several tasks crucial to performing job of interest
c. Tested on their ability to perform a range of tasks related to several positions in a firm

A

Tested on their ability to perform a range of tasks related to several positions in a firm

32
Q
A

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