Introduction to Human Resource Management Flashcards

1
Q

The basic functions of the management process include all of the following
EXCEPT ________.
A) Planning
B) Organizing
C) Outsourcing
D) Leading

A

Outsourcing

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2
Q

Which one of the following is the person responsible for accomplishing an
organization’s goals by managing the efforts of the organization’s people?
A) Manager
B) Entrepreneur
C) Generalist
D) Marketer

A

Manager

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3
Q

Which function of the management process requires a manager to establish
goals and standards and to develop rules and procedures?
A) Planning
B) Organizing
C) Staffing
D) Leading

A

Planning

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4
Q

Consuela, a manager, delegates the authority for a project to Lee, her
subordinate. Consuela is most likely involved in which function of the
management process?
A) Staffing
B) Organizing
C) Motivating
D) Leading

A

Organizing

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5
Q

When managers use metrics to assess performance and then develop
strategies for corrective action, they are performing the ________ function of the
management process.
A) Planning
B) Leading
C) Controlling
D) Organizing

A

Controlling

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6
Q

In the management process, which one of the following is an activity
associated with the leading function?
A) Motivating subordinates
B) Setting performance standards
C) Training new employees
D) Developing procedures

A

Motivating subordinates

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7
Q

Personnel activities associated with human resource management most likely
include all of the following EXCEPT ________.
A) Orienting and training new employees
B) Appraising employee performance
C) Building employee commitment
D) Developing customer relationships

A

Developing customer relationships

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8
Q

A line manager’s human resource responsibilities most likely include all of the
following EXCEPT ________.
A) Maintaining department morale
B) Controlling labor costs
C) Protecting employees’ health
D) Marketing new products and services

A

Marketing new products and services

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9
Q

Yuki works at a position in his organization where he maintains contacts within
the local community and travels to search for qualified job applicants. Yuki’s
position is best described as ________.
A) Recruiter
B) Manager
C) Labor relations specialist
D) Job analyst

A

Recruiter

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10
Q

Human resource managers generally exert ________ within the human resources
department and ________ outside the human resources department.
A) Line authority; staff authority
B) Staff authority; line authority
C) Functional authority; line authority
D) Staff authority; implied authority

A

Line authority; staff authority

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11
Q

Wilmer works in the HR department and is in charge of developing the plans for
how people are paid and how the employee benefits program is run. Wilmer is
most likely holding the position of ________.
A) Training specialist
B) Recruiter
C) Compensation manager *
D) Job analyst

A

Compensation manager

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12
Q

An HR generalist at Wilson Manufacturing has been assigned to the sales
department to provide HR management assistance as needed. Which of the
following best describes the structure of the HR services provided at Wilson
Manufacturing?
A) Shared HR teams
B) Embedded HR teams
C) Centers of expertise
D) Corporate HR teams

A

B) Embedded HR teams

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13
Q

Which organization of the human resource function involves dedicated HR
members that assist top management in issues such as developing the personnel
aspects of the company’s long-term strategic plan?
A) Embedded HR teams
B) Corporate HR teams
C) Centers of expertise
D) Shared services

A

Corporate HR teams

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14
Q

What term refers to the knowledge, skills, and abilities of a firm’s workers?
A) Human resources
B) Human capital
C) Intangible assets
D) Contingent personnel

A

Human capital

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15
Q

What is the term for workforces like those at the company Uber, where
freelancers and independent contractors work when they can, on what they want
to work on, and when the company needs them?
A) Tele-commuters
B) Human capital
C) Job-analysts
D) On-demand workers

A

On-demand workers

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16
Q

The recent trend where in some occupations (such as high-tech)
unemployment rates are low, while in others unemployment rates are still very
high and recruiters in many companies can’t find candidates, while in others
there’s a wealth of candidates is called ________.
A) Talent analytics
B) Globalization
C) Unbalanced labor force
D) Human capital

A

Unbalanced labor force

17
Q

Which one of the following best exemplifies recent trends in technology that
are affecting human resource management?
A) Listing open positions on Monster.com, Careerbuilder.com, and similar websites.
B) The use of gaming features to enhance training and performance appraisal
C) Allowing workers to telecommute
D) Providing employees with laptops or tablets so they can work offsite

A

The use of gaming features to enhance training and performance appraisal

18
Q

Evidence-based human resource management relies on all of the following
types of evidence EXCEPT ________.
A) Scientific rigor
B) Existing data
C) Research studies
D) Qualitative opinions

A

Qualitative opinions

19
Q

In small organizations, line managers frequently handle all personnel duties
without the assistance of a human resource staff.
True or False?

A

True

20
Q

What are the two distinct functions carried out by human resource managers?

A

Line function and staff function

21
Q

A series of actions that aim to achieve the goals of an organization.
a. Recruitment
b. Management
c. Organization
d. Job Analysis

A

Management

22
Q

Claire spends most of her times at work establishing goals for her staff of fifty employees and
developing procedures for various tasks. In which function of the management process does
Claire spend most of her time?
a. Planning
b. Organizing
c. Staffing

A

Planning

23
Q

Which of the following is not a function of human resources management
a. Recruits qualified applicants for the job vacancies.
b. Make sure that the company complies with the Labor Code.
c. Analyzes financial reports and makes decisions form it.
d. Formulate and implement training programs.

A

Analyzes financial reports and makes decisions form it.

24
Q

The HRM Function started as a mere administrative function in a business enterprise.
TRUE OR FALSE?

A

TRUE

25
Q

The following are the three product lines of HR, except:
a. Administrative services and transactions.
b. Strategic partner
c. Business partner services.
d. Welfare services

A

Welfare services

26
Q

No one wants to make mistakes, least of all managers. Which one of the following is NOT a personnel mistake?
a. Waste time with useless interviews.
b. Hire the wrong person
c. Have your people demotivated and exhausted
d. Experience low turnover

A

Experience low turnover

27
Q

Which of the following is most likely a line function of the human resource manager?
a. Ensuring that line managers are implementing HR policies
b. Advising top managers about how to implement labor laws
c. Representing the interest of employees to senior management
d. Directing the activities of subordinates in the HR department

A

Directing the activities of subordinates in the HR department

28
Q

_____ refers to the tendency of firms to extend their sales, ownerships, and/or manufacturing to
new markets abroad.
a. Expansions
b. Globalization
c. Export growth
d. Diversification

A

Globalization

29
Q

Which management style is suitable for knowledge workers?
a. Empowering
b. Autocratic
c. Authoritarian
d. Commanding

A

Empowering

30
Q

It is a systematic planned strategic effort by a company to attract, retain, develop, and motivate
highly skilled employees and managers.
a. Empowerment
b. Management
c. Talent Management
d. Employee Retention

A

Talent Management

31
Q

Which term refers to exporting jobs to lower-cost locations abroad?
a. Freelancing
b. Offshoring
c. Rightsizing
d. Warehousing

A

Offshoring

32
Q

Distributed HR is the idea that more and more human resource management tasks are now being
redistributed from a central HR department to the company’s employees and line managers.
True or False?

A

True

33
Q

This type of organization embraces a culture of lifelong learning, enabling employees to
continually acquire and share knowledge.
a. Learning Organization
b. Telecommuting
c. Merger
d. Critical Talent

A

Learning Organization

34
Q

What are the possible implications of low/poor economic performance for human resource
management?

A

Financially unstable, magbabawas ng employee, tipid ng resources, unemployment rate

35
Q

n what way has technology changed human resources management?

A

Easy data gathering, faster recruitment, easy to find and secure info, etc.