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Suppression Lieutenant > Personnel Management & Leadership Mindset > Flashcards

Personnel Management & Leadership Mindset Flashcards

1
Q

Fundamentals of Mentoring

What are Chief Morrow’s 10 Fundamentals of Mentoring?

A
  1. Active Listening
  2. Empathy and Understanding
  3. Provide Constructive Feedback
  4. Set Clear Goals
  5. Be a Role Model
  6. Encourage Independence and Initiative
  7. Offer Support and Resources
  8. Be Patient and Flexible
  9. Respect and Trust
  10. Celebrate Successes

Fundamentals to Mentoring by Chief Morrow, 2024

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2
Q

Fundamental to Mentoring

  1. Describe the importance of “Active Listening”.
A
  1. In the fire service, active listening is crucial not only for understanding personal and professional goals but also for ensuring effective communication during emergency situations. Mentors should emphasize the importance of clear communication and attentive listening skills.

Fundamentals to Mentoring by Chief Morrow, 2024

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3
Q

Fundamental to Mentoring

  1. Describe the importance of “Empathy and Understanding”.
A
  1. Given the high-stress nature of the fire service, mentors should demonstrate empathy and understanding towards the unique challenges and experiences that firefighters may encounter, both on and off-duty.

Fundamentals to Mentoring by Chief Morrow, 2024

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4
Q

Fundamentals of Mentoring

  1. Describe the importance of “Provide Constructive Feedback”.
A
  1. Feedback in the fire service should be clear, direct, and focused on improving performance and ensuring the safety of firefighters and the public. Mentors should provide feedback that is specific to firefighting tasks, techniques, and protocols.

Fundamentals to Mentoring by Chief Morrow, 2024

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5
Q

Fundamental to Mentoring

  1. Describe the importance of “Set Clear Goals”.
A
  1. Goals in the fire service may include professional development objectives, such as obtaining certifications or mastering specific skills, as well as personal goals related to health, wellness, and work-life balance.

Fundamentals to Mentoring by Chief Morrow, 2024

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6
Q

Fundamental to Mentoring

  1. Describe the importance of “Be a Role Model”.
A
  1. Mentors in the fire service should exemplify the values of professionalism, integrity, teamwork, and dedication to service. They should lead by example in adhering to safety protocols, following procedures, and prioritizing the wellbeing of their team members.

Fundamentals to Mentoring by Chief Morrow, 2024

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7
Q

Fundamental to Mentoring

  1. Describe the importance of “Encourage Independence and Initiative”.
A
  1. While teamwork is essential in the fire service, mentors should also encourage firefighters to develop their problem-solving skills, take initiative, and demonstrate leadership qualities when appropriate.

Fundamentals to Mentoring by Chief Morrow, 2024

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8
Q

Fundamental to Mentoring

  1. Describe the importance of “Offer Support and Resources”.
A
  1. Mentors should be knowledgeable about resources available to firefighters for training, mental health support, and personal development. They should actively connect mentees with relevant resources and provide support during challenging situations.

Fundamentals to Mentoring by Chief Morrow, 2024

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9
Q

Fundamental to Mentoring

  1. Describe the importance of “Be Patient and Flexible”.
A
  1. Firefighters face unpredictable and dynamic situations, so mentors should be patient and adaptable when mentoring them. Flexibility is key to adjusting mentoring approaches based on the changing needs and circumstances of firefighters.

Fundamentals to Mentoring by Chief Morrow, 2024

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10
Q

Fundamentals of Mentoring

  1. Describe the importance of “Respect and Trust”.
A
  1. Trust and respect are foundational to effective teamwork in the fire service. Mentors should cultivate a culture of respect and trust among team members and lead by example in upholding these values.

Fundamentals to Mentoring by Chief Morrow, 2024

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11
Q

Fundamentals of Mentoring

  1. Describe the importance of “Celebrate Successes”.
A
  1. In addition to celebrating individual achievements, mentors in the fire service should foster a culture of camaraderie and teamwork by recognizing collective successes and milestones.

Fundamentals to Mentoring by Chief Morrow, 2024

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12
Q

Development Pathway

  1. What are the four (4) elements of the Development Pathway?
A
  1. Self- development: the work they should engage in direct.
  2. Education: all types, but formal education is a must.
  3. Experience: provide them with experiences. Explain, demonstrate, perform.
  4. Training: provide the necessary training to support the development.

Fundamentals to Mentoring by Chief Morrow, 2024

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13
Q

Development Pathway

Remember, it’s your job! (1.) —, (2.) —, correct (3.) — and improve (4.) —.

A
  1. Mentor
  2. Develop
  3. Behavior
  4. Performance

Fundamentals to Mentoring by Chief Morrow, 2024

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14
Q

Development Pathway

Fill in the missing sentence: Remember, it’s your job! (1.) —.

A
  1. Mentor, develop, correct behavior and improve performance.

Fundamentals to Mentoring by Chief Morrow, 2024

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15
Q

Strategic Plan

Why do we exist (i.e., what is CPFR’s Mission)?

A
  1. To effectively respond, continuously improve, and compassionately serve.

Memory Aid: ER C(h)ics - ER CI CS

CPFR Strategic Plan, 2023-2025

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16
Q

Strategic Plan

Central Pierce Fire & Rescue will experience success when we all do the following five things as an individual and as an organization:

A
  1. Drive the Mission
  2. Model the Values
  3. Manage Your Portion of the Business
  4. Care for Each Other
  5. Care for Ourselves

CPFR Strategic Plan, 2023-2025

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17
Q

Strategic Plan

What are our seven organizational values?

A
  1. Commitment to Excellence - Core (Hungry)
  2. Respect - Permission to Play
  3. Trust (worthiness) - Aspirational
  4. Integrity - Permission to Play
  5. Competence - Core (Smart)
  6. Professionalism - Aspirational
  7. Compassion and Selflessness - Core (Humble)

CPFR Strategic Plan, 2023-2025

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18
Q

Strategic Plan

Of our seven organizational values, which are considered core values?

A
  1. Commitment to Excellence - Core (Hungry)
  2. Competence - Core (Smart)
  3. Compassion and Selflessness - Core (Humble)

CPFR Strategic Plan, 2023-2025

19
Q

Strategic Plan

Of our seven organizational values, which are considered aspirational?

A
  1. Trust (worthiness) - Aspirational
  2. Professionalism - Aspirational

CPFR Strategic Plan, 2023-2025

20
Q

Strategic Plan

Of our seven (7) organizational values, which are considered “permission to play”?

A
  1. Respect - Permission to Play
  2. Integrity - Permission to Play

CPFR Strategic Plan, 2023-2025

21
Q

Strategic Plan

What are the five (5) aspects of demonstrating a Commitment to Excellence?

A
  1. Develop and maintain technical proficiency
  2. Exemplify a strong work ethic
  3. Demonstrate dependability
  4. Promote a positive culture
  5. Show pride in self, organization and profession

CPFR Strategic Plan, 2023-2025

22
Q

Strategic Plan

What are the four (4) aspects of demonstrating Respect?

A
  1. Be tactful - right time, right place, and right topic
  2. Use candor - timely and to the point
  3. Talk only about what you know to be true
  4. Discuss principles and position, not politics or personality

CPFR Strategic Plan, 2023-2025

23
Q

Strategic Plan

What are the three (3) aspects of demonstrating Trust(worthiness)?

A
  1. Offer trust to gain trust
  2. Demonstrate confidence in each other through timely, specific, and relevant feedback
  3. Establish and maintain clear, open communication

CPFR Strategic Plan, 2023-2025

24
Q

Strategic Plan

What are the three (3) aspects of demonstrating Integrity?

A
  1. Do the right thing all the time
  2. Follow through and do what you said you would do
  3. Own your mistakes and accept feedback

CPFR Strategic Plan, 2023-2025

25
Q

Strategic Plan

What are the three (3) aspects of demonstrating Competence?

A
  1. Focus on your job first
  2. Be a continuous learner
  3. Actively mentor others

CPFR Strategic Plan, 2023-2025

26
Q

Strategic Plan

What are the three (3) aspects of demonstrating Professionalism?

A
  1. Bring credit to yourself, the organization, and the profession
  2. Adhere to appearance and conduct standards
  3. Hold each other accountable

CPFR Strategic Plan, 2023-2025

27
Q

Strategic Plan

What are the five (5) aspects of demonstrating Compassion and Selflessness?

A
  1. Demonstrate empathy
  2. Actively listen
  3. Place duty before self
  4. Give more than you take
  5. Commit to humanity and dignity

CPFR Strategic Plan, 2023-2025

28
Q

Strategic Plan

(1.) — represent the heart of the Districts’ expected culture. They are not meant to change over time, and Members of the District should lean on them as a strong sense of how to behave each and every day while at work.

A
  1. Core Values

CPFR Strategic Plan, 2023-2025

29
Q

Strategic Plan

(1.) — are present in some places within the District’s culture, but
not solidified across the entire District. These values need additional development over the life of the plan.

A
  1. Aspirational Values

CPFR Strategic Plan, 2023-2025

30
Q

Strategic Plan

(1.) — are the minimum standards of behavior within our
culture that is expected at the District.

A
  1. Permission to Play Values

CPFR Strategic Plan, 2023-2025

31
Q

Strategic Plan

At CPFR, the question, “Why do we exist” is answered by our (1.) —.
“How do we behave?” is answered by our (2.) —.
“How will we succeed?” is answered by our (3.) —.
“What is most important right now?” is answered by our (4.) ___.

A
  1. Mission Statement
  2. Values
  3. Vision
  4. Strategic Anchors

CPFR Strategic Plan, 2023-2025

32
Q

Strategic Plan

At CPFR, “Mission Statement” is the aswer to the question, (1.) “—“.

A
  1. Why do we exist?

CPFR Strategic Plan, 2023-2025

33
Q

Strategic Plan

At CPFR, “Values” is the answer to the question, (1.) “—“.

A
  1. How do we behave?

CPFR Strategic Plan, 2023-2025

34
Q

Strategic Plan

At CPFR, “Vision” is the answer to the question, (1.) “—“.

A
  1. How will we succeed?

CPFR Strategic Plan, 2023-2025

35
Q

Strategic Plan

At CPFR, “Stragegic Anchors” is the answer to the question, (1.) “—“.

A
  1. What is most important right now?

CPFR Strategic Plan, 2023-2025

36
Q

Strategic Plan

(1.) — are intentional topics, directions, or statements that the leadership team believes must be in front of the District at all times. They are meant to be the “filters” that all decisions for the District are made through.

A
  1. Strategic Anchors

CPFR Strategic Plan, 2023-2025

37
Q

Strategic Plan

What are CPFR’s Strategic Anchors?

A
  1. Health
  2. Execution
  3. Possibility

CPFR Strategic Plan, 2023-2025

38
Q

Strategic Plan

What is CPFR’s Vision Statement?

A

Central Pierce Fire & Rescue will experience success when we all do the following five things as an individual and as an organization:
* Drive the mission
* Model the values
* Manage your portion of the business
* Care for each other
* Care for ourselves

CPFR Strategic Plan, 2023-2025

39
Q

Lieutenant Job Description

What is the official two (2)-sentence job description of the Lieutenant’s position?

A
  1. Protects life and property by supervising and performing fire fighting, emergency aid, hazardous materials, and fire prevention duties.
  2. Maintains fire and aid equipment, apparatus, and coordinates operations / maintenance of the station facility assigned to.

Lieutenant Eligibility List, 03/25/2024

40
Q

Lieutenant Job Description

  1. What is the official statement of the supervision exercised by a Lieutenant?
A
  1. Exercises supervision over full-time firefighters / EMTs, firefighter / paramedics and other temporary or seasonal employees as assigned.

Lieutenant Eligibility List, 03/25/2024

41
Q

Lieutenant Job Description

A Lieutenant participates in and supervises firefighters in what four (4) areas of work?

A
  1. Emergency Services
  2. Training
  3. Maintenance
  4. Development of Plans

Lieutenant Eligibility List, 03/25/2024

42
Q

Lieutenant Job Description

What five (5) aspects of Emergency Services work does a Lieutenant participate in and supervise firefighters in?

A
  1. Firefighting
  2. EMS
  3. HazMat
  4. Fire Prevention
  5. Communications

Lieutenant Eligibility List, 03/25/2024

43
Q

Lieutenant Job Description

What three (3) aspects of Training does a Lieutenant participate in and supervise firefighters in?

A
  1. Fire drills
  2. Classes
  3. Instruction

Lieutenant Eligibility List, 03/25/2024

44
Q

Lieutenant Job Description

What four (4) aspects of Maintenance does a Lieutenant participate in and supervise firefighters in?

A
  1. Firefighting equipment
  2. EMS equipment
  3. Apparatus
  4. Facility

Lieutenant Eligibility List, 03/25/2024

Suppression Lieutenant (7 decks)

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