Personnel Management & Leadership Mindset Flashcards
Fundamentals of Mentoring
What are Chief Morrow’s 10 Fundamentals of Mentoring?
- Active Listening
- Empathy and Understanding
- Provide Constructive Feedback
- Set Clear Goals
- Be a Role Model
- Encourage Independence and Initiative
- Offer Support and Resources
- Be Patient and Flexible
- Respect and Trust
- Celebrate Successes
Fundamentals to Mentoring by Chief Morrow, 2024
Fundamental to Mentoring
- Describe the importance of “Active Listening”.
- In the fire service, active listening is crucial not only for understanding personal and professional goals but also for ensuring effective communication during emergency situations. Mentors should emphasize the importance of clear communication and attentive listening skills.
Fundamentals to Mentoring by Chief Morrow, 2024
Fundamental to Mentoring
- Describe the importance of “Empathy and Understanding”.
- Given the high-stress nature of the fire service, mentors should demonstrate empathy and understanding towards the unique challenges and experiences that firefighters may encounter, both on and off-duty.
Fundamentals to Mentoring by Chief Morrow, 2024
Fundamentals of Mentoring
- Describe the importance of “Provide Constructive Feedback”.
- Feedback in the fire service should be clear, direct, and focused on improving performance and ensuring the safety of firefighters and the public. Mentors should provide feedback that is specific to firefighting tasks, techniques, and protocols.
Fundamentals to Mentoring by Chief Morrow, 2024
Fundamental to Mentoring
- Describe the importance of “Set Clear Goals”.
- Goals in the fire service may include professional development objectives, such as obtaining certifications or mastering specific skills, as well as personal goals related to health, wellness, and work-life balance.
Fundamentals to Mentoring by Chief Morrow, 2024
Fundamental to Mentoring
- Describe the importance of “Be a Role Model”.
- Mentors in the fire service should exemplify the values of professionalism, integrity, teamwork, and dedication to service. They should lead by example in adhering to safety protocols, following procedures, and prioritizing the wellbeing of their team members.
Fundamentals to Mentoring by Chief Morrow, 2024
Fundamental to Mentoring
- Describe the importance of “Encourage Independence and Initiative”.
- While teamwork is essential in the fire service, mentors should also encourage firefighters to develop their problem-solving skills, take initiative, and demonstrate leadership qualities when appropriate.
Fundamentals to Mentoring by Chief Morrow, 2024
Fundamental to Mentoring
- Describe the importance of “Offer Support and Resources”.
- Mentors should be knowledgeable about resources available to firefighters for training, mental health support, and personal development. They should actively connect mentees with relevant resources and provide support during challenging situations.
Fundamentals to Mentoring by Chief Morrow, 2024
Fundamental to Mentoring
- Describe the importance of “Be Patient and Flexible”.
- Firefighters face unpredictable and dynamic situations, so mentors should be patient and adaptable when mentoring them. Flexibility is key to adjusting mentoring approaches based on the changing needs and circumstances of firefighters.
Fundamentals to Mentoring by Chief Morrow, 2024
Fundamentals of Mentoring
- Describe the importance of “Respect and Trust”.
- Trust and respect are foundational to effective teamwork in the fire service. Mentors should cultivate a culture of respect and trust among team members and lead by example in upholding these values.
Fundamentals to Mentoring by Chief Morrow, 2024
Fundamentals of Mentoring
- Describe the importance of “Celebrate Successes”.
- In addition to celebrating individual achievements, mentors in the fire service should foster a culture of camaraderie and teamwork by recognizing collective successes and milestones.
Fundamentals to Mentoring by Chief Morrow, 2024
Development Pathway
- What are the four (4) elements of the Development Pathway?
- Self- development: the work they should engage in direct.
- Education: all types, but formal education is a must.
- Experience: provide them with experiences. Explain, demonstrate, perform.
- Training: provide the necessary training to support the development.
Fundamentals to Mentoring by Chief Morrow, 2024
Development Pathway
Remember, it’s your job! (1.) —, (2.) —, correct (3.) — and improve (4.) —.
- Mentor
- Develop
- Behavior
- Performance
Fundamentals to Mentoring by Chief Morrow, 2024
Development Pathway
Fill in the missing sentence: Remember, it’s your job! (1.) —.
- Mentor, develop, correct behavior and improve performance.
Fundamentals to Mentoring by Chief Morrow, 2024
Strategic Plan
Why do we exist (i.e., what is CPFR’s Mission)?
- To effectively respond, continuously improve, and compassionately serve.
Memory Aid: ER C(h)ics - ER CI CS
CPFR Strategic Plan, 2023-2025
Strategic Plan
Central Pierce Fire & Rescue will experience success when we all do the following five things as an individual and as an organization:
- Drive the Mission
- Model the Values
- Manage Your Portion of the Business
- Care for Each Other
- Care for Ourselves
CPFR Strategic Plan, 2023-2025
Strategic Plan
What are our seven organizational values?
- Commitment to Excellence - Core (Hungry)
- Respect - Permission to Play
- Trust (worthiness) - Aspirational
- Integrity - Permission to Play
- Competence - Core (Smart)
- Professionalism - Aspirational
- Compassion and Selflessness - Core (Humble)
CPFR Strategic Plan, 2023-2025
