Personal Skills Flashcards
What does Drucker say about developing self-awareness?
- Discover where arrogance is causing ignorance and overcome it
- Strength (Concentrate on your strengths + work on improving them)
- Performance (reader/listener, boss/subordinate/advisor)
- Values
- Belonging (small/large companies - share values with company)
- Contribution (goal with life)
- Create trust
(Kapitel 1)
What is the sensitive line?
The point at which individuals become defensive when ecountering new information about themselves that are inconsistent with their self-conception.
(Crossing the sensitive line is the key to develop personal growth)
Why is developing self- awareness important for managers?
- Personal development
- Understanding our own assumptions
- Recognize strenghts and talent
- Good basis to get to know others
- Develop the ability to recognize differences
(kaptiel 1)
What are the five areas of self- awareness ? Explain these.
- Emotional intelligence
- Personal values
- Learning
- Attitude towards change
- Core - Self evaluation
There are two change concepts. Explain these.
- Tolerance of ambiguity: The extent for which individuals are comfortable coping with unclear situations
- Locus of Control: The attitude people develop regarding the extent to which they control their own destinies. (Internal vs external)
What are the two types of ways problems can be solved?
- Analytical: If the problems is well defined
- Creative: If the problems is more unclear
what are the 4 steps of analytical problem solving?
- Define the problem
- Create alternaitve solutions
- Evaluate the solutions
- Implement the solution and follow-up
What are some constraint to the analytical problems solving model?
- Lack of consensus of the problem
- Alternatives are based on what have been successful in the past
- Gather information is costly
- Information on alternatives are limited
What are the four types of creativity?
- Incubation
- Imagination
- Improvement
- Investment
Explain some differences between lateral vs vertical thinking
- Vertical thinking: Continuity, Stability, Analytic,
- Lateral thinking: Discontinuity, Instability, Provocative
Explain the four conceptual blockers
- Constancy: Only using one way to look at things
- Commitment: Stick to one idea only
- Compression: Looking too narrowly
- Complacency: Ignorance and fear leading to poor problem definitions
What are the four stages in creative thinking?
- Preparation
- Incubation
- Illumination
- Verification
How can you as a manager foster creativity?
- Put people with different perspective with each other
- Hold people accountable
- Recognize rewards
