Personal, Practice, and Professional Management Skills and Ethics Flashcards

1
Q

accounts payable

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2
Q

accounts receivable

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3
Q

active listening

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4
Q

burnout

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5
Q

business management

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6
Q

call waiting feature

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7
Q

career management

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8
Q

chronological resume

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9
Q

closed question

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10
Q

communication

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11
Q

conference call option

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12
Q

conflict

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13
Q

control

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14
Q

counseling

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15
Q

delegation

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16
Q

electronic communication

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17
Q

e-marketing

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18
Q

ethics

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19
Q

eustress

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20
Q

flight-or-fight response

21
Q

functional resume

22
Q

leadership

23
Q

nonverbal communication

24
Q

on-hold message feature

25
Q

open question

26
Q

organization

27
Q

organizational management

28
Q

pay-per-click advertisements

29
Q

personal management

30
Q

phase training programs

31
Q

planning

32
Q

policy manual

33
Q

profession

34
Q

professional

35
Q

safety data sheets

36
Q

scope of practice

37
Q

search engine optimization (SEO)

38
Q

signalment

39
Q

social media

40
Q

standard operating procedure (SOP)

41
Q

stress

42
Q

stressor

43
Q

supervisory skills

44
Q

synchronous

45
Q

teamwork

46
Q

veterinary practice management

47
Q

win-win

48
Q

written communication