Perioperative Pitch Flashcards

1
Q

Can the triage gate be removed or customized?

A

Yes. Most of our customers use this to communicate Scheduling Guidelines related to Covid-19 testing and what is required pre-operatively. Since it can be customized, some clients have chosen to use it for other use cases, such as IP bed capacity management or to notify clinic schedulers to send their booking sheets in within a timely fashion, e.g. 24hrs.

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2
Q

Can you include other pieces of equipment in the constraints?

A

We are currently only tracking fixed assets like robots.

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3
Q

Their surgeons have access to Epic Depot - what should we discuss?

A

“Schedule” would have limited value. We should only show Exchange and how we increase access to open time

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4
Q

Their surgeons do not have access to Epic Depot - what should we discuss

A

We should discuss Case Scheduling - finding open time or block time, providing the case information electronically, having visibility into the blocks they can contribute to would all have value

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5
Q

Is the block letter customizable?

A

Yes it is. However the numbers are not. The numbers in green - acceptable delays - are minutes of time that would penalize a surgeon’s utilization when using block utilization as the metric of choice. This is a good way to show surgeons the ‘surgeon-centric’ aspect of Collect and attract them to adopt this as their metric of choice when repurposing block.

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6
Q

How do you distinguish between robot cases and non-robot cases in the Robot visualizer?

A

Our extracts pull in the procedure description whereby we identify cases by identifying specific strings, i.e. Davinci, ‘Xi’, ‘Si’, ‘robotic-assisted’, etc.

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7
Q

Is this strictly for the OR? Would be interested in other service areas like endoscopy to other areas where my anesthesia team is needed?

A

Depends on their EHR implementation and how they schedule / document cases. For example, Epic clients use OpTime and the Snapboard to document and schedule cases. Sometimes clients use this same structure for GI/Endoscopy, which then gives us the use case to expand into that procedural department. Best to avoid ‘over selling’ to other departments outside of OR, but if they specifically speak to Endoscopy’s process is identical to the OR then we can potentially launch in Endoscopy.

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8
Q

Are you pulling data out of the EHR?

A

Yes. We are pulling 1-4 years worth of historical data. Exchange is going to be real time via HL7 and Collect and Analyze will be pulled nightly.

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9
Q

Is the Case Form customizable?

A

We start with our form first. We can make fields required or not. This simplifies everything by having one standard form. Later on, we can work with you to address any needs for customization after implementation

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10
Q

Are you doing conflict checking for any required equipment for a specific case by pulling in the preference card into the case form?

A

We do have equipment constraints within Exchange for fixed assets, such as a surgical robot. Movable equipment, such as C-Arms, O-Arms, Cell savers, etc. would continued to be conflict checked within the EHR (they usually have these capabilities) married with the OR scheduler’s expertise.

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11
Q

Do you release your trauma rooms to surgeons?

A

No we do not. This would be addressed with our constraints.

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12
Q

Where do you show outside of block time?

A

Use statistics to show leaderboard of requests

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13
Q

Where do you show outside of block time?

A

Use statistics to show leaderboard of requests and use BU visualizer

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14
Q

How do you know a case is truly a robot case?

A

If a customer uses the robot flag in the EHR, we pick that up. Most frequently and accurately the procedure descriptions are used to identify robot cases

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15
Q

How confident are your predictions for future volume and OR minutes?

A

Email - you get to set the recipients

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16
Q

Where does the ROI come from? How is the $500k / OR/ Yr generated?

A

Increasing number of surgeries performed per or per month.

17
Q

Bed elevator pitch

A

Helps you find the right bed for the right patient at the right time. Also helps you plan discharges better, which leads to better capacity and throughput for patients.

18
Q

Why is it beneficial that we DO NOT write into their EHR?

A

1) OR schedulers have the ultimate say in the most appropriate rooms and best case-packing practices
2) OR schedulers look at the case details to make sure all needed information is in the case and any additional special requests are available for the case
3) It makes finalizing the schedule easier because the case has passed the OR scheduler’s validation checks