Periodical Exam Flashcards

1
Q

Anything that a company or firm offers to customers for their use or consumption

A

product

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2
Q

The main reason for making a purchase is typically viewed as the ________ in a consumer decision-making process.

A

core product

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3
Q

Extra service-based add-ons, such as extended warranty, 24/7 customer support, and free training sessions, are received by customers when making a purchase. This enhances the experience of ______

A

Augmented Products

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4
Q

In a retail setting, a customer evaluates the design, features, and specifications of an actual product before making a purchase decision. This involves assessing the product at the ______

A

prototype level

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5
Q

The output created in the actual product development stage is called a ______

A

prototype

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6
Q

A significant expansion is experienced by a business in the ___

A

Growth stage

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7
Q

The main product comes with a lower price, but customers incur additional charges for supplementary features or services in __________

A

Captive Product Pricing

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8
Q

involves setting a low initial price to quickly gain a large customer base.

A

Market Penetration strategy

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9
Q

Setting prices based on the customer judgment of a product & worth and benefits.

A

Perceived Value

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10
Q

Setting a high price on a new and innovative product to maximize profit before competitors catch up is a

A

Market Skimming Scheme

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11
Q

Takes into account both fixed and variable costs in determining the price for a specific product.

A

Cost-Based Approach

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12
Q

Encompassing all activities involved in selling goods or services directly to consumers.

A

Retailing

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13
Q

purchase goods from wholesalers with the ultimate intention of selling them to consumers.

A

Merchandisers

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14
Q

Involves all activities related to selling products or merchandise directly to other businesses for their use, encompassing activities such as bulk purchasing, storage, and distribution.

A

Wholesaling

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15
Q

Business Models:

A

Retailing:
Merchandisers
Wholesaling:

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16
Q

Types of Stores:

A

Hypermarkets
Convenience Store
Sari-sari store
Department store

17
Q

Characterized by being more spacious than supermarkets and offering a wider selection of products are ________________

A

Hypermarkets.

18
Q

Typically carries a restricted selection of goods, catering to the immediate and everyday needs of customers.

A

Convenience Store

19
Q

In a typical Filipino community, a conveniently located establishment serving the day-to-day needs of residents with a variety of products in a friendly and accessible manner is a _____

A

Sari-sari store

20
Q

Each organized into specific, providing a one-stop shopping experience is a

A

Department store

21
Q

Promotion Strategies:

A

Advertising:
Direct Marketing:
Personal Selling:
Public Relations

22
Q

The most aggressive among the different types of promotion, used when a company aims to create a strong and assertive presence in a competitive market.

A

Advertising

23
Q

Suitable when an organization aims to foster a positive public image, enhance its reputation, and build goodwill.

A

Public Relations

24
Q

Suitable in a business scenario where a company aims to reach consumers directly without involving middlemen or intermediaries.

A

Direct Marketing

25
Q

Used when the marketer wishes to build strong and binding relationships with customers.

A

Personal Selling