Performance management strategies Flashcards
what are performance management strategies to achieve business and employee objectives
management by objectives, appraisals, self evaluation and employee observation
what is performance management
the system used to improve business success through setting standards for employee achievement and measuring or evaluating employee progress towards business objectives
what are benefits of performance management
identifies training needs to improve employees performances and identifies the strengths and weaknesses of an employee and allows time for reflection
what is management by objectives
involves the negotiation of clearly defined goals between management and employees linked to broader business goals
advantages of management by objectives
clearer direction of key business objectives and improved communication allows for employees and management to build relationships
disadvantages of management by objectives
not all managers may have the appropriate skills and not all employees will see value as they may see it as an interruption to their normal workload
what is self evaluation
when an employee measures their own performance in the workplace in relation to their own goals or team-related goals
what is employee observation
gaining a broader perspective on the performance of an employee using feedback to assess the employee on their achievement from people who work with the employee or customers or other stakeholders
disadvantages of self evaluation
biased with employees controlling the result and loss of productivity
advantages of self evaluation
have opportunity to identify needs that specifically will help to improve their performance
advantages of employee observation
have clearer direction of the key business objectives and 360 degree feedback as wide range of opinions are provided
disadvantages of employee observation
very time consuming and disputes could arise between managers and employees or peer to peer
Similarities between performance management strategies
increases workload for both manager and employee and aim to identify training needs of employees
Differences between performance management stratergies
Management by objectives focuses on quantitive object whereas the other strategies involve the use of qualitative data.
Self evaluation puts significant responsibility for assessment onto the employee, whereas the other strategies put most responsibility onto the manager
what are appraisals
measures how well an employee has performed their job, provides feedback to employees and establishes plans to improve performance.
advantages of appraisals
management and employees have a
clearer direction of the key priorities of the business through discussion with
managers leading to increased performance of employees. Another advantage is that many employees benefit from honest feedback
disadvantages of appraisals
requires honesty and trust
between managers and employees and not all managers have the required
communication and interpersonal skills to give honest, unbiased and constructive
feedback. Another disadvantage is that not all employees will see the value in the appraisal system with many seeing it as an interruption to their normal workload increasing their workload.
