Performance

Question 1

Performance review how many steps

Answer 1

3 steps namely
1. preparation for review - appraiser checks employee performance goals
2. Appraisal interview
3 Feedback

Question 2

Performance counselling

Answer 2

Formal process initiated when

Non-responsive to informal advices
Regular problems

Question 3

Conditions for effective counselling

Answer 3

Confidence of trust, openness, participation without fear, employee development

Question 4

Types of counselling

Answer 4

Directive counselling
Non directive counselling
Eclectic counselling

Question 5

Directive counselling

Answer 5

Counsellor director client

Importance to intellectual rather than emotional

Question 6

Non directive counselling

Answer 6

Creating an atmosphere for client to resolve

Emotional rather than intellectual

Question 7

Non directive counselling also called

Answer 7

Client centred or permissive counselling

Question 8

Eclectic counselling

Answer 8

Both client and counselor resolves the problem

Question 9

Steps in counselling

Answer 9

First need identification
Second preparation for counselling
Conduction session
        Rapport building, exploration, action planning
4th follow up