People In Organisations Flashcards
What are 4 methods of employee participation?
Suggestion boxes
Quality circles
Team briefings
Newsletters
What are workers directors?
Workers who sit on the board of the company
What is control vs empowerment
Empowered employees is when the employees have control over how they achieve their work objectives
Control is when employers take away the employees ability to make independent decisions.
What are 3 advantages of employee empowerment instead of control
Increased input of ideas from employees
Lower absenteeism and higher productivity
Improved communication
What are 3 disadvantages of employee empowerment
Too much responsibility
Abuse the power
Increased training costs
What is effective communication
Passing relevant information that is clearly understandable to the right person at the right time
What are 3 reasons that it is important to communicate in the workplace
Motivation if they’re involved in the future success of the business
Just in time and kaizen depend on communication
Employees know the objectives and can communicate with all levels of hierarchy
What are 4 reasons communication might be a bad decision in the work place?
It can slow down processes
It is expensive in time and setting up systems
Can increase expectations
What is the information is bad news
What are trade unions?
Organisations that represent workers in a particular trade, industry or occupation.
What are the 2 reasons people join unions?
Representation
Collective bargaining
What is collective bargaining
Negotiating with employers about pay and conditions
What does ACAS aim to do?
To improve business and working life.
They supply up to date information, advice and training
What is outsourcing?
Outside suppliers are involved in activities that could be undertaken internally by a firm e.g. Call centres
What is offshoring?
Relocating part of the production overseas
What are 4 advantages of outsourcing
Reduced staffing costs
Well trained staff provided by the outsourced company
Existing workload and stress levels reduced
Less need to raise finance so capital reduced
