People in business Flashcards
What are ways to advertise a job?
- Websites can target job seekers
- National newspaper
- Local radio
- Vacancy boards
Pros of internal recruitment
- Vacancy can be filled more quickly and cheaply
- Applicants already know how the business works
- Business already knows the strengths and weaknesses of applicants
- Workers can become motivated when they see that there is a change for promotion
Cons of internal recruitment
- A better candidate may have been available from outside the business
- It could cause conflict between the workers if they wanted the promotion
- Does not bring in new ideas
- The previous job of the person who has been promoted needs to be replaced
Advantages of external recruitment
- External applicants may bring in new ideas
- Wider choice of applicants with different skills and experience
- Avoids the risk of upsetting workers when someone who is internal is promoted
Disadvantages of external recruitment
- Takes longer to fill the vacancy
- More expensive because the job needs to be advertised
- Applicants will need training
Advantages of part-time workers
- Provides greater flexibility, so if workers are sick then part-time workers can cover their duties
- Business can often attract well-qualified workers
- Sometimes they are more productive than full-time workers
Disadvantages of part-time workers
- Increase in induction and training costs
- Could be communication problems
- Quality of service may not be as good as full-time workers
Advantages of full-time workers
- They know the business better than part-time workers
- They may be more experienced
- They may be more loyal to the business
- Available for longer hours
- Carry out more tasks
Disadvantages of full-time workers
- Workers may not be always so motivated
- More expensive than part-time workers
Disadvantages of induction training
- Increases business costs
- Induction training workers receive wage and salary but don’t contribute to the output
Disadvantages of on the job training
- Workers may pick up bad habits from some experienced workers
- Workers may not learn the most up-to-date methods
- Workers make more mistakes when learning and this increases waste
- It slows down the production of the experienced worker
Disadvantages of off the job training
- Expensive
- Worker does not produce any output during training
- Training may not be specific to the business’ requirements
Advantages of off the job training
- Workers learn the latest methods and techniques
- It does not disrupt the production of other workers
Advantages of on the job training
- Relatively cheap
- Workers learn the way that the business wants the job done
- Workers are producing output while training
Advantages of induction training
- The workers quickly feel part of the business making them more motivated and more willing to perform tasks efficiently
- The training is specific to the business making it more relevant to what the business requires
Why the company need to reduce its size of its company?
- When there is a fall in demand for the product that the worker produces. If demand does not increase, the business may need to reduce the size of its workforce because it is costly to employ workers who have nothing to do
- When new technology is introduced
- Relocation
Why effective communication can help?
- Reduce the risk of mistakes
- Enable faster decision-making
- Enable quicker responses to market changes
- Improve coordination between departments
- Improve morale and motivation of the workforce
- Improve customer relationships
Pros of piece rate
workers are only paid for the number of items they produce
Pros of commission
A advantage of this is that the pay is linked to the value of goods
Pros of fringe benefits
they can help in recruitment and retention of workers.
What are the functions of management?
Planning, organising, co-ordinating, commanding and controlling
Why delegation is important?
- Workload is decreased for the managers and spread evenly to the workers
- Managers to focus on more complex tasks
- Motivate workers and enhance their skills
Define trade union
A trade union is an organisation of workers aimed at improving pay and working conditions and providing other services, such as legal advice, for members
Benefits of trade union
Workers who join together have a greater power in influencing employer’s decisions
- Trade unions help to provide legal advice to members and it is inexpensive
Benefits of oral communication
- Easy to communicate
- Direct feedback
- May help build relationships between employees or even customers
- Personal contact
Benefits of written communication
- The information is clear and can be looked at more than once
- Message cannot be changed
- Can be sent to many receivers
Benefits of electronic communication
- Messages received instantly
- Video chats making it more real
- Can be sent to many receiver
Benefits of visual communication
- Information more interesting
- Photographs or videos often have a greater impact than just words
- Pictures and charts are easier to understand
Limitations of oral communication
- May be hard to make an appointment as people may be busy
- Takes up quite some time
- No permanent record
- Receiver might not listen
Limitations of written communication
- Slower way of communicating
- Messages may be lost or destroyed
- Time consuming
- No personal contact
Limitations of electronic communication
- Connection problems
- Emails sometimes sent to junk
- Not everyone has electronic communication
- Equipment and software can be expensive
Limitations of visual communication
- Takes time for preparation
- Costs money to create visual communication
- Details may be lost
Factors included when choosing the best method of communication:
- How urgent the message is
- The length and complexity of the message
- How many people need to receive the message
- How far away is the receiver from the sender
How communication barriers arise:
- Language is too complex
- Channel of communication is too long
- Demotivated workers don’t listen to the message properly
- Poorly disciplined workers
- Too much noise between the sender and receive
- Language barrier
Problems of communication barriers:
- Tasks are not completed which increases waste
- Damaged reputation of the business
- Higher risk of accidents
- Poor sales
- Recruitment problems
How communication barriers can be reduced or removed:
- Make sure the language used is appropriate to the receiver
- Keep the channel of communication as short as possible
- The sender must always insist on receiving a feedback for they know it has been read and understood
- Physical barriers such as noise should be removed
