People Flashcards

1
Q

What are the stages in the recruitment of employees

A
  1. Identify a job vacancy
  2. carry out a job analysis
  3. prepare a job description
  4. prepare a person specification
  5. advertise the vacancy
  6. send out application forms
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2
Q

What is job analysis

A

Decide what tasks would be part of the job and what kind of worker should do it

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3
Q

What is job description

A

This provides a description of the job – duties, hours, responsibilities

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4
Q

Job specification

A

This outlines the essential and desirable skills qualities and experience of the person required for the job

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5
Q

What is the job advert

A

This is produced to advertise a job vacancy and can be placed displayed internally or externally

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6
Q

Application form

A

This is sent out to applicants for completion, to find out about their experience, qualifications and suitability

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7
Q

Why train your staff

A
  • To provide high-quality product/service

* increase staff confidence/skills/flexibility

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8
Q

Three types of training

A

Induction training, on the job training, off the job training

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9
Q

What is induction training

A

Training carried out before employee starts job. Allows employees to get to know workplace, learning rules, regulations and get to know colleagues

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10
Q

What is on the job training

A

Training carried out within the organisation. Getting shown how to do the work by another colleague supervising them

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11
Q

What is off the job training

A

Training that happens away from the workplace. Could be college or training centre

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12
Q

What are the costs of training

A
  • Financial cost of travel
  • staff resistance
  • reduced productivity
  • time away from work
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13
Q

What are non-financial methods of motivation

A
  • Appraisal
  • job enlargement
  • promotion opportunities
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14
Q

What are financial methods of motivation

A
  • salary
  • bonus
  • commission
  • overtime
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