Pega Sinior 1 Flashcards
An application uses three layers in its Enterprise Class Structure. Drag the layer name on the left to its correct description on the right.
This layer contains the application rules, including the application logo and colors, which are standard across the organization.
This layer is designed to address the unique needs of contractors that serve European clients on projects.
This layer extends the application for use by operators in Europe, with rules and details (currency, spelling, laws) that are specific to the EU.
Division
Organization
Implementation
Organization = This layer contains the application rules, including the application logo and colors, which are standard across the organization.
Implementation = This layer is designed to address the unique needs of contractors that serve European clients on projects.
Division = This layer extends the application for use by operators in Europe, with rules and details (currency, spelling, laws) that are specific to the EU.
Selecting Cosmos React as the Build from scratch option in the New Applicaiton wizard allows you to build a Constellation application using Pega’s latest view-based UI architecture.
True False
True
Correct. By selecting Cosmos React, you build a Constellation application using the Constellation design system with the latest view-based UI architecture. By selecting Theme Cosmos, you build an application using the Cosmos design system with it’s section-based UI architecture.
Question
You have a requirement to create an email correspondence that built-on applications can reuse. In which two layers of the Enterprise Class Structure could you apply the email correspondence rule? (Choose Two)
Responses
Implementation
Pega PlatformTM
Division
Organization
Division
Organization
Question
What is the purpose of the Enterprise Class Structure (ECS)?
Responses
ECS documents industry or enterprise standards that applications must contain. n
ECS is used to alter the performance of Pega Platform.
ECS references single-value properties and complex properties.
ECS provides a structure that supports rule reuse.
ECS provides a structure that supports rule reuse.
Question
Which two of the following statements represent the benefits of using a template. (Choose Two)
Responses
You can add custom Java code to your new application.
Using the Search all types option, you can find an application template that both matches your business requirement.
A template provides reusable case types and data types that are set up for you.
The template automatically sets up all user IDs and accounts for your application. n
You do not need to test applications that you create using a template.
Using the Search all types option, you can find an application template that both matches your business requirement. - With the New application > Search all types option you can choose an existing application template which saves you time.
A template provides reusable case types and data types that are set up for you. - One benefit of using a template is that much of the setup is automatic. You can then customize the application based on your business needs.
When you create a new application, which two of the following best practices apply? (Choose Two)
Responses
Make error messages clear and understandable to end users.
Design your application for technical efficiency, not end-user experience.
Always choose the Theme Cosmos option from the New Application wizard. n
Brand your application with your organizational logo.
Test your new application only after you complete all development. ??
Make error messages clear and understandable to end users.
Brand your application with your organizational logo.
Drag the words from below into the correct boxes.
Response area, while no longer a choice on the New Application wizard, is available if needed. It will require developers to manually configure their application.
For an easy-to-use development experience with authoring in both App Studio and Dev Studio, choose Response area in the New Application wizard.
To build new applications that deliver high-performing work experiences and are fully configurable in App Studio, select Response area in the New Application wizard.
Theme UI Kit
Constellation
Theme Cosmos
n
1Theme UI Kit
2Theme Cosmos
3Constellation
Based on the information given for each patch, when a user runs the application, which rules do the application use for each patch? Drag and drop the rules to the correct patch. (Choose three rules for each patch)聽
Original
1/1/2001
聽
Rule A
Rule B
Rule C
First patch
Lock and roll to 01-01-02
Rule A updated
Second patch
Lock and roll to 01-01-03
Rules B and C updated
Third patch
Lock and roll to 01-01-04
Rule B updated
First patch Rule A: 01-01-02
Rule B: 01-01-01
Rule C: 01-01-01
Lock and roll to 01-01-02
Rule A updated
Second patch Rule A: 01-01-02
Rule B: 01-01-03
Lock and roll to 01-01-03 Rule C: 01-01-03
Rules B and C updated
Third patch
Rule A: 01-01-02 Rule B: 01-01-04 Lock and roll to 01-01-04 Rule C: 01-01-03 Rule B updated
When preparing for application versioning, a best practice is to leave all rulesets unlocked.
TRUE
FALSE
FALSE
A ruleset contains rules in version 01-01-01, version 01-01-02, and version 01-01-03. Ruleset versions 01-01-02 and 01-01-03 contain primarily updates to rules in 01-01-01. The original rules for version 01-01-01 and all rule versions through 01-01-03 are in a new 01-02-01 version. This example describes Skimming.
TRUE
FALSE
FALSE
Which description is most accurate for skimming and lock and roll versioning options?
Responses
Pega provides a skimming wizard but not a lock and roll wizard.
Skimming is the most efficient for major and minor updates. Lock and roll is most useful for patches.
Skimming saves checked out rules. Lock and roll does not save checked out rules.
Skimming carries blocked rules forward. Lock and roll does not carry blocked rules forward.
Skimming is the most efficient for major and minor updates. Lock and roll is most useful for patches.
The lock and roll versioning method ______________ and ____________________. (Choose Two)
Responses
is used for small changes or patches
filters out rules that are unavailable for rule resolution
ensures older versions of application rulesets are preserved unchanged
minimizes the rule data that is carried to a higher version of your application
is used for small changes or patches
ensures older versions of application rulesets are preserved unchanged
Why is application versioning important?
Responses
Application versioning provides a means to organize applications by priority.
Application versioning preserves prior application versions.
Application versioning provides the ability to clone rules.
Application versioning provides the ability to version data classes without impacting existing data classes.
Application versioning preserves prior application versions.
The initial application created by the New Application wizard contains a set of rulesets for the application and organizational assets.
True False
True
You create the initial application rulesets using the New Application wizard. Which application ruleset is used for rules related to integration?
MyTownAppInt
GoGoRoadApp
MyTownApp
HRApps
Check answer
MyTownAppInt
When configuring application rulesets, what should you consider about ruleset validation? (Choose Two)
Ruleset validation does not affect rule resolution at run time but is applied only at design time.
The rulesets that contain the application rules are set to Application Validation (AV) mode.
Validation mode applies only to major versions of the ruleset.
The organizational rulesets created by the New Application wizard are set to Application Validation (AV).
Ruleset validation does not affect rule resolution at run time but is applied only at design time.
The rulesets that contain the application rules are set to Application Validation (AV) mode.
When using ruleset validation mode, which requirements below must be true? (Choose Three)
If your ruleset does not have any prerequisite ruleset you need to specify the base product ruleset Pega-ProcessCommander as a prerequisite.
Rules in the ruleset can reference all rules in the rulesets defined in the same application.
Ruleset prerequisites cannot be cyclic.
Only rules in the ruleset versions that are specified as prerequisites (and their prerequisites) can be referenced from the ruleset.
Rules in the ruleset cannot reference rules outside the current application stack or above the defining application.
Rules in the ruleset can reference all rules in rulesets belonging to any built-on application.
Ruleset prerequisites cannot be cyclic.
If your ruleset does not have any prerequisite ruleset you need to specify the base product ruleset Pega-ProcessCommander as a prerequisite.
Only rules in the ruleset versions that are specified as prerequisites (and their prerequisites) can be referenced from the ruleset.
Which two of the following statements about ruleset lists are correct? (Choose Two)
The ruleset list indicates the rulesets that are available to the application for an operator session.
All rulesets have the same precedence, regardless of their order in the ruleset list.
Rulesets at the top of the ruleset list take higher precedence.
The ruleset list indicates the rulesets that are available to the application for all operators.
The ruleset list indicates the rulesets that are available to the application for an operator session.
Rulesets at the top of the ruleset list take higher precedence.
A claims framework contains two rulesets, ClaimsFW and ClaimsFWInt.
An application built on the framework also contains two rulesets, Claims and ClaimsInt.
Which statement is false if all the rulesets are configured as Application Validation?
Responses
Rules in ClaimsInt can reference rules in Claims
Rules in ClaimsInt can reference rules in Claims n
Rules in Claims can reference rules in ClaimsFW
Rules in Claims can reference rules in ClaimsFW
Rules in ClaimsFW can reference rules in Claims
Rules in ClaimsFWInt can reference rules in ClaimsFW n
Rules in ClaimsFW can reference rules in Claims
A claims application contains two organizational and two application rulesets.
The two application rulesets Claims and ClaimsInt are configured as Application Validation.
The organizational rulesets MyCo and MyCoInt are configured as Ruleset Validation.
The prerequisite for MyCo is MyCoInt and the prerequisite for MyCoInt is Pega-Platform.
Which of the following statements is false?
Responses
Rules in ClaimsInt can reference rules in Claims
Rules in ClaimsInt can reference rules in Claims
Rules in Claims can reference rules in MyCo
Rules in Claims can reference rules in MyCo
Rules in MyCo can reference rules in Claims
Rules in MyCo can reference rules in MyCoInt
Rules in MyCo can reference rules in Claims
Select two record types that are involved when configuring a production ruleset. (Choose Two)
Responses
Access group
Operator
Operator
Work group
Work group
Application
Application
Access group
Which statement describes a benefit of parallel development with branches?
A team of developers can implement application functionality without impacting the developers of other teams.
Developers cannot check in an updated rule until the rule undergoes unit testing.
Updated rules undergo review for guardrail warnings before check-in can occur.
Developers cannot update rules in rulesets that have been released to production.
A team of developers can implement application functionality without impacting the developers of other teams.
Team A and Team B are developing features for an insurance application. Team A is assigned a user story to improve the user experience when users enter personal and bank account details. Team B is assigned to build a declare expression to calculate the total premium amount. Both teams used branches for development.
What step does each team need to take before merging their changes to the main application?
Both teams must resolve conflicts that the system detects between their branch and the application.
Neither team is required to resolve any conflicts and directly merge the changes to the main application.
Only Team B resolves conflicts, and Team A directly merges the changes to the main application.
Only Team A resolves conflicts and Team B directly merges the changes to the main application.
Both teams must resolve conflicts that the system detects between their branch and the application.
Which two of the following are prerequisites for creating a branch rule for parallel development? (Choose Two)
Responses
Create a team application.
Create a team application.
Circumstance the original rule.
Circumstance the original rule.
Create an access group that references the team application. Add developers to the access group.
Save a copy of the original rule into the base ruleset.
Create a team application.
Create an access group that references the team application. Add developers to the access group.
Question
A branch ruleset is a ruleset that ______________ and __________. (Choose Two)
Responses
is designed for large projects
contains rules that are not in active development
contains rules that are not in active development
prevent developers from seeing work of all team members
prevent developers from seeing work of all team members
is based on another ruleset
is designed for large projects
is based on another ruleset
Question
Which two steps do you perform after you develop branch rules and before you merge a ruleset? (Choose Two)
Responses
Review conflicts and warnings
Review conflicts and warnings
Check out rules to merge
Check out rules to merge
Use DB trace to identify conflicts
Use DB trace to identify conflicts
Check in rules to merge
Check in rules to merge
Review conflicts and warnings
Rule Version Circumstance
01-01-01 None
01-01-01 .Dept=Engineering
01-01-15 None
01-01-20 .Dept=Engineering
01-01-25 None, base rule selected
01-01-35 None
Responses
01-01-01, .Dept=Engineering
01-01-01, None
01-01-20, .Dept=Engineering
01-01-35, None
01-01-35, None
Rule version 01-01-25 has the base rule selected. All the rules before this version are no longer applicable. When the system looks at only those rules available for ranking, the circumstance for Engineering is not applicable. The system chooses the highest version of the rule without any circumstances defined.
In which of the following two situations do you use circumstancing? (Choose Two)
Responses
Format requirements change for postal code address when a user selects United States or Canada.聽
Employee PTO accrual rate varies by number of years in service.
A new manager is assigned to the team from the first of next month until the end of the quarter.
Attach PDF file of expense list to approval request when total amount is more than USD1,000.
The sales tax rate changes at the first of next year.
Attach PDF file of expense list to approval request when total amount is more than USD1,000.
The sales tax rate changes at the first of next year.
Which of the following statements is true about circumstancing?
Responses
You need a template for circumstancing on more than one property.
.OrderDate is not a valid property to circumstance.
Multivariate circumstancing on start date and end date properties cannot also include additional circumstancing on a time property.
When a circumstanced rule is withdrawn, rule resolution selects the next non-circumstanced rule in a higher ruleset version.聽
You need a template for circumstancing on more than one property.
Based on the information below, if you execute the rule when .Dept=Accounting, which version does Pega Platform™ use?
Rule Version Circumstance
01-01-01 None
01-01-01 .Dept=Accounting
01-01-15 None
01-01-25 None, base rule selected
01-01-30 .Dept=Accounting
01-01-35 None
Responses
01-01-01, None
01-01-25, None, base rule selected
01-01-01, .Dept=Accounting
01-01-30, .Dept=Accounting
01-01-01, .Dept=Accounting
01-01-30, .Dept=Accounting
01-01-30, .Dept=Accounting
Based on the image, given that Primary Page Class = MyCo-PL-Loan and Clipboard Value of Risk Property = “”, which rule runs?
Responses
2
2
None. An error is logged.
5
5
4
None. An error is logged.
Which two of the following statements are true about the rule resolution process? (Choose Two)
Responses
If a user does not have access to the selected rule, the system sends a message that the rule is not authorized for execution.
Rule resolution applies to rules that are instances of classes derived from the Rule- and Work- base classes.
Rule resolution applies to rules that are instances of classes derived from the Rule- and Work- base classes.
The rule purpose takes precedence over the rule availability.
If the system finds more than one rule instance during rule resolution, users are provided with a choice of which rule to use depending on context.
If a user does not have access to the selected rule, the system sends a message that the rule is not authorized for execution.
The rule purpose takes precedence over the rule availability.
Based on the image, given that Primary Page class = MyCo-PL-Loan and Clipboard Value of Location = “”, which rule does rule resolution select?
Responses
3
3
5
5
1
1
4
3
Based on the image, given that Primary Page Class = MyCo-PL-Loan and Clipboard Value of Risk Property = High Risk, which rule does rule resolution select?
Responses
None. An error is logged.
None. An error is logged.
2
2
4
4
5
2
Question
Which rule availability setting can you use to force the system to look for an instance of the rule in the next highest class or ruleset?
Responses
Withdrawn
Withdrawn
Blocked
Blocked
Final
Final
Available
Withdrawn
You use the Application Import wizard to import an archive file on a destination system. When does the destination system begin executing the imported rules?
Responses
Users can start executing the new rules the next time they log in regardless of whether the import is complete or not.
Users can start executing the new rules the next time they log in regardless of whether the import is complete or not.
Pega Platform邃「 ensures that the entire ZIP file is imported before users can execute the imported rules.
Pega Platform邃「 ensures that the entire ZIP file is imported before users can execute the imported rules.
Pega Platform邃「 ensures that an entire ruleset is imported before the rules in it start executing.
Pega Platform邃「 ensures that an entire ruleset is imported before the rules in it start executing.
Users can start executing rules as soon as the rules are imported.
Users can start executing rules as soon as the rules are imported.
Which two components does the Application Packaging wizard prompt you to include when you generate an archive file? (Choose Two)
Responses
Data instances
Checked-out rules
Checked-out rules
Product rules
Product rules
Data types
Data instances
Data types
You create a product rule to generate an application archive file for export. Which two actions do you perform before creating the archive file? (Choose Two)
Responses
Unlock the application rulesets.
Unlock the application rulesets.
Check in the rules that are in the application ruleset.
Check in the rules that are in the application ruleset.
Associate application data instances with application rulesets.
Associate application data instances with application rulesets.
Create a new version of the application.
Check in the rules that are in the application ruleset.
Associate application data instances with application rulesets.
Which two statements about adding a pre-processing action to a flow action are true? (Choose Two)
Responses
The action runs each time the user returns to the assignment.
The action runs each time the user returns to the assignment.
The user can opt to skip the pre-processing action.
The user can opt to skip the pre-processing action.
The action automatically runs if the flow action has the highest likelihood for the assignment in the process flow.
The action automatically runs if the flow action has the highest likelihood for the assignment in the process flow.
The action runs only the first time the flow action is performed on an assignment.
The action runs each time the user returns to the assignment.
The action automatically runs if the flow action has the highest likelihood for the assignment in the process flow.
You created a data transform to concatenate the first and last name values of a user name. You add the concatenate data transform to a flow action as a post-processing action.
What occurs when the flow runs?
Responses
The data transform runs after the user enters data in the first name and last name fields.
The data transform runs after the user enters data in the first name and last name fields.
The data transform runs before every flow action run.
The data transform runs before every flow action run.
The data transform runs every time the user performs the flow action run.
The data transform runs every time the user performs the flow action run.
The data transform runs after the flow action runs if the user enters data in the first and last name fields.
The data transform runs every time the user performs the flow action run.
In an online Purchase Order case, the customer enters their details in theEnter customer detailsstep, then selects the products they want to purchase in theSelect productsstep. The customer needs to view the selected products in theReview selected productsstep before proceeding with the payment. The selected products are copied to a new field in theReview selected productsstep.
Which configuration best achieves the requirement?
Responses
Configure an activity in the pre-processing action for the Select products step.
Configure an activity in the pre-processing action for the Select products step.
Configure a post-processing data transform for the Select products step.
Configure a post-processing data transform for the Select products step.
Configure a post-processing data transform for the Review selected products step.
Configure a post-processing data transform for the Review selected products step.
Configure an activity in the post-processing action for the Review selected products step.
Configure a post-processing data transform for the Select products step.
Which of the following is not part of the organizational structure?
Responses
Division
Division
Work group
Work group
Unit
Unit
Organization
Work group
You add a new work group to an application. Which two organization rules do you need to update? (Choose Two)
Responses
Unit
Unit
Work queue
Work queue
Operator ID
Operator ID
Class groups
Work queue
Operator ID
The TGB organization structure has a Sales unit, and it belongs to a Marketing division. TGB plans to add new units for the East, Central, and West geographical sales regions. These regional units report to the Sales unit.
How do you configure the organizational hierarchy to support the new structure?
Responses
Add the regional units as sub-units to the Sales unit.
Add the regional units as sub-units to the Sales unit.
Add the regional units to a Marketing division.
Add the regional units to a Marketing division.
Add a new Regional unit to the Marketing division and add the East, Central, and West regional units as child units to the Regional unit.
Add a new Regional unit to the Marketing division and add the East, Central, and West regional units as child units to the Regional unit.
Add the regional units to the TGB organization.
Add the regional units as sub-units to the Sales unit.
Circumstancing allows you to customize the behavior of your application to address condition exceptions using a single complex rule.
True False
False
A theme park offers seniors (age 55 and over) a 25% discount if they live in the same state where the theme park is located. Which type of circumstance satisfies this requirement?
Multi-variant
Date property
As-of date
Single variant
Multi-variant
Which two of the following requirements are satisfied by configuring single-variable circumstancing of a rule? (Choose Two)
During an auto insurance claim, if a customer is located in Canada, it is required that a collect information form prompts an agent to enter a date of last service.
If an expense request exceeds USD1000, it is routed to the Business Manager. If the request exceeds USD10000, it is routed to the Vice President of Finance.
Silver-level customers have a guaranteed response time of 24 hours, whereas Gold-level customers have a guaranteed response time of 12 hours.
Contractors located in the United States are sent Form 1A, contractors located in Canada are sent Form 1B, and contractors located in the United Kingdom are sent Form 1C.
Contractors located in the United States are sent Form 1A, contractors located in Canada are sent Form 1B, and contractors located in the United Kingdom are sent Form 1C.
Silver-level customers have a guaranteed response time of 24 hours, whereas Gold-level customers have a guaranteed response time of 12 hours.
Which one of the following statements are true about single variable rule circumstancing?
The base rule is a backup rule in case the circumstanced rule is deleted.
A circumstanced rule is always created in the next higher ruleset version.
The name of the circumstanced rule remains the same as the name of the base rule.
The base rule is created by removing the circumstancing condition from a rule.
Check answer
The name of the circumstanced rule remains the same as the name of the base rule.
Circumstancing provides a way to configure a complex rule with numerous permutations as several targeted, less-complex rules.
True False
True
circumstance Template
definition
record
Template
definition
record
Based on the information below, if you execute the rule when .Dept=Engineering, which version does Pega Platform™ use?
Rule Version Circumstance
01-01-01 None
01-01-01 .Dept=Engineering
01-01-15 None
01-01-20 .Dept=Engineering
01-01-25 None, base rule selected
01-01-35 None
Responses
01-01-01, None
01-01-01, None - no response given
01-01-01, .Dept=Engineering
01-01-01, .Dept=Engineering - no response given
01-01-20, .Dept=Engineering
01-01-20, .Dept=Engineering - no response given
01-01-35, None
01-01-35, None
Drag the words into the correct boxes.
The Response area is the rule that defines the properties used to determine if the circumstance is applicable, whereas the Response area defines values.
circumstance Template
circumstance definition
The rule resolution algorithm inputs rule instances and outputs a rule identifier, such as the rule type and class, to process a case.
True False
False
Choose the correct statement.
The rule resolution algorithm inherits input from the rule cache to identify a rule instance.
The rule resolution algorithm removes rule instances from the rule cache when a rule instance is updated.
The rule resolution algorithm populates the rules cache with appropriate rule instances.
The rule resolution algorithm populates the rules cache with appropriate rule instances.
Choose the correct statement.
When you create new rule instances, the rule resolution process ranks the rule instance against existing rules.
When you create new rule instances, the key parts of the rule instance are used during rule resolution.
When you create new rule instances, the rule instances are added to the rules cache.
When you create new rule instances, the key parts of the rule instance are used during rule resolution
Choose the correct statement.
Rule resolution applies to the following rule instances: the Account Status declare expression, a Medical Records Request case, a Loan processing work queue, and a Customer zip code property.
Rule resolution applies to the following rule instances: the Product Review section, the Employee Review case type, and a new employee operator.
Rule resolution applies to the following rule instances: a Customer Information data page, the Product Review section, and the Mortgage Preapproval case type.
Rule resolution applies to the following rule instances: a Customer Information data page, the Product Review section, and the Mortgage Preapproval case type.
Select the correct statement.
During rule resolution, the rule resolution algorithm creates a list of all rules that match the rule name.
During rule resolution, the rule resolution algorithm discards rules with the same rule name and rule type.
During rule resolution, the rule resolution algorithm discards rules that are unavailable to the user or undefined in the class hierarchy.
During rule resolution, the rule resolution algorithm considers rules from all major and minor versions of rulesets in the user’s ruleset list.
During rule resolution, the rule resolution algorithm discards rules that are unavailable to the user or undefined in the class hierarchy.
The default rule candidate has no qualifiers and is the first rule to be run.
True False
False
Based on the information in the table above, if you run the rule when .Product = Available, which version does Pega Platform use?
02-01-05, .Product = Not Available
02-01-10, .Product = Available
02-01-15, .Product = Available
02-01-20, None
02-01-05, .Product = Available
02-01-10, .Product = Restricted
Check answer
02-01-15, .Product = Available
Drag and drop every applicable permission types on the right to each Rule availability on the left.
Rule availability
Not Available
Available
Withdrawn
Final
Blocked
Not Available
View
Copy
Edit
Available
View
Copy
Edit
Run
Withdrawn
View
Copy
Edit
Final
View
Run
Blocked
View
Copy
Edit
Which of the following statements about rule resolution is true?
When a rule is marked as Withdrawn, any rule with the same purpose and a lower version number is not considered.
The Availability setting is used to determine if a rule is available for use during rule resolution.
If a rule marked as Blocked is selected during rule resolution, an error message is logged and the rule continues to run.
To copy a rule, it must be marked as Available.
The Availability setting is used to determine if a rule is available for use during rule resolution.
What three actions must you perform, in combination, to migrate an application between two system environments? (Choose Three)
Identify the application components in a product rule
Enable the Application Migration wizard in the product rule
Create a ZIP archive file and a RAP file with the same application components
Create an archive file of the items in a product rule
Import the archive file to the destination system
Identify the application components in a product rule
Create an archive file of the items in a product rule
Import the archive file to the destination system
An assignment with an initial urgency of 10 is associated with an SLA, which is defined with a timed delay of two hours. The goal is defined as one hour, after which the urgency increases by ten. The deadline is defined as two hours, after which the urgency increases by 15.
A work item associated with this assignment is created at 8:00 AM. At 11:30 AM, what is the urgency of the assignment?
30
35
10
20
20
A case type is configured with the following details:
- Case type initial urgency of 20
- Assignment SLA with goal of 2 hours and increase urgency by 10
- Assignment SLA with deadline of 4 hours and increase urgency by 10
- Local action that allows the operator to specify a value for .pyUrgencyAssignAdjust
Five hours after the case reaches the assignment the operator runs the local action to specify a value of 10. What is the assignment urgency?
30
20
40
50
50
Correct answer.
.pxUrgencyWork is 20. Five hours after the case reaches the assignment, .pxUrgencyAssignSLA is 20. .pyUrgencyAssignAdjust is 10. .pxUrgencyAssign is 50.
In your organization, employees work between 8:00 AM and 5:00 PM EST only. Some assignments are sent to the employee work queue between 5:01 PM and 07:59 AM, but work does not begin until regular business hours start. For assignments that come in after hours, which Assignment Ready option do you use to delay the start of service-level agreements until 8:00 AM each day?
Responses
Dynamically defined on a property
Dynamically defined on a property
Immediately
Immediately
Time delay
Time delay
No configuration needed
In your organization, employees work between 8:00 AM and 5:00 PM EST only. Some assignments are sent to the employee work queue between 5:01 PM and 07:59 AM, but work does not begin until regular business hours start. For assignments that come in after hours, which Assignment Ready option do you use to delay the start of service-level agreements until 8:00 AM each day?
Responses
Dynamically defined on a property
Immediately
Immediately
Time delay
Time delay
No configuration needed
No configuration needed
Dynamically defined on a property
This property records case urgency.
This property records assignment urgency.
This property responds to urgency calculated based on the service-level agreement rule.
This property allows users to manually adjust the urgency.
This property records case urgency. == px,UrgencyWork
This property records assignment urgency. == pxUrgencyAssign
This property responds to urgency calculated based on the service-level agreement rule. == pxUrgencyAssignSLA
This property allows users to manually adjust the urgency. ==pxUrgencyAssignAdjust
The initial urgency on the case type is set to 0. An assignment service-level agreement is configured with the following details:
- Initial urgency: 10
- Assignment ready: Timed delay of 1.5 hours
- Goal: 1.5 hours and increase urgency by 15
- Deadline: 3 hours and increase urgency by 25
- Passed deadline: 1 hour, increase urgency by 5, and limit events to 5
What is the assignment urgency 5 hours after the case reaches the assignment?
Responses
60
60
55
55
25
25
50
50
The assignment is ready after 1.5 hours and has an urgency of 10. After 3 hours, the Goal elapses, and the urgency increases to 25. After 4.5 hours, the Deadline elapses, and the urgency increases to 50. The Passed deadline interval does not elapse, and the urgency remains at 50.
Which of the following validation requirements must you satisfy with an edit validate rule?
Responses
An insurance quote requires a user to enter an operator license number in the correct format.
An insurance quote requires a user to enter an operator license number in the correct format.
A user must enter a valid date within a 120-year range.
A user must enter a valid date within a 120-year range.
A user must enter the security code for a credit card, which is exactly three digits long.聽
A user must enter the security code for a credit card, which is exactly three digits long.聽
A support request must include a product number, issue type, and description.
An insurance quote requires a user to enter an operator license number in the correct format.
You create an edit validate rule to ensure that users enter a valid serial number for products. Which two options can you configure to ensure that the edit validate rule is applied during case processing? (Choose Two)
Responses
Reference the edit validate rule from the property rule for the serial number field.
Reference the edit validate rule from the property rule for the serial number field.
Reference the edit validate rule on the case type rule.
Reference the edit validate rule on the case type rule.
Apply the edit validate rule to the appropriate case stage.
Apply the edit validate rule to the appropriate case stage.
Configure a validate rule to call the edit validate rule when submitting the appropriate form.
Reference the edit validate rule from the property rule for the serial number field.
Configure a validate rule to call the edit validate rule when submitting the appropriate form.
When users select the model of their vehicle, the application displays the specifications for the model. There are hundreds of vehicle model requests per day and the vehicle model information is only updated once a month.
Which is the best implementation for this use case?
Responses
Create a keyed data page with vehicle information.
Create a keyed data page with vehicle information.
Create a parameterized vehicle information data page which loads the desired vehicle information.
Create a parameterized vehicle information data page which loads the desired vehicle information.
Create a vehicle information data page for each vehicle model.
Create a vehicle information data page for each vehicle model.
Configure a keyed data page that allows multiple pages per key.
Create a keyed data page with vehicle information.
Drag the data page configuration from the bottom to the scenario that best suites the business needs.
Put responses in the correct input to answer the question. Select a response, navigate to the desired input and insert the response. Responses can be selected and inserted using the space bar, enter key, left mouse button or touchpad. Responses can also be moved by dragging with a mouse.
Auto-populate a hospital intake form when a new patient provides insurance card information. non
Non-keyed data page
Display a list of homes in need of a visit from a census taker. Display home details when a home is visited.
Keyed data page
Display saved payment options when a user opts to change the default payment option.
Non-keyed data page
Display a list of insurance packages to an eligible employee. Display the insurance details when a package is selected.
Keyed data page
Auto-populate a hospital intake form when a new patient provides insurance card information. non
Non-keyed data page
Display a list of homes in need of a visit from a census taker. Display home details when a home is visited.
Keyed data page
Display saved payment options when a user opts to change the default payment option.
Non-keyed data page
Display a list of insurance packages to an eligible employee. Display the insurance details when a package is selected.
Keyed data page
Which of the following use cases is best implemented by configuring a keyed data page that allows multiple pages per key?
Responses
An online shopping application displays the list of available products. A list of selected products is displayed to the customer before proceeding with the payment process.
An online shopping application displays the list of available products. A list of selected products is displayed to the customer before proceeding with the payment process.
A stock purchase case requires that the real-time currency exchange rates display when a user selects a stock for purchase.
A stock purchase case requires that the real-time currency exchange rates display when a user selects a stock for purchase.
In a Purchase Order case, the billing address must be copied to shipping address when the user selects the聽Same as billing address聽check box.
In a Purchase Order case, the billing address must be copied to shipping address when the user selects the Same as billing address check box.
A telecommunication provider displays a list of available plans to the customer based on zip code. Thousands of customers per day view the details of the selected plan to learn more about the specifications of each plan. The available plans change quarterly.
A telecommunication provider displays a list of available plans to the customer based on zip code. Thousands of customers per day view the details of the selected plan to learn more about the specifications of each plan. The available plans change quarterly.
A connector can be directly referenced from __________ and __________? (Choose Two)
Responses
activities
activities
data pages
data pages
flows
flows
data transforms
activities
data pages
- Data Page/Activity
- Data transform
- Connect rule
- Mapping rule == service
5 Mapping rule == structure
6.Data Transform
You are building an application with several development teams. Requirements state that the respective support contact name from each team appears on the header of the application as it moves through the various development phases.
What configuration best allows you to accomplish this requirement?
Responses
Create a new Application Settings configuration entering the appropriate support contact names for each respective development phase.Direct the header to reference the Application Settings to display the support contact name.
Create a new Application Settings configuration entering the appropriate support contact names for each respective development phase.Direct the header to reference the Application Settings to display the support contact name.
Configure a data transform to populate the appropriate support contact name for each respective development phase. Update the data transform as each production phase changes and direct the application’s header to use the name value sourced from the data transform.
Configure a data transform to populate the appropriate support contact name for each respective development phase. Update the data transform as each production phase changes and direct the application’s header to use the name value sourced from the data transform.
Create multiple applications, one for each development phase that lists the appropriate support contact name on the header. Release a new application for each development phase.
Create multiple applications, one for each development phase that lists the appropriate support contact name on the header. Release a new application for each development phase.
Configure a When condition to update the the support contact name depending on what production phase the application is in.Have your application
Create a new Application Settings configuration entering the appropriate support contact names for each respective development phase.Direct the header to reference the Application Settings to display the support contact name.
Select two benefits of using Application Settings. (Choose Two)
Responses
Application Settings improves the performance for integration with the external system.
Application Settings improves the performance for integration with the external system.
Application Settings allows you to define settings for your different environments in one location.
Application Settings allows you to define settings for your different environments in one location.
Application Settings affords greater flexibility for changing values between environments when working with external systems.
Application Settings affords greater flexibility for changing values between environments when working with external systems.
Application Settings allow you to manage settings throughout the application’s page views and channel interfaces.
Application Settings allows you to define settings for your different environments in one location.
Application Settings affords greater flexibility for changing values between environments when working with external systems.
You are building a web service connector for an application. The configuration values for the endpoint URLs change between staging and production phases.
What is the best configuration to ensure that these values update between development phases?
Responses
Create two application versions, one for staging and one for production, using the correct endpoint URL values.
Create two application versions, one for staging and one for production, using the correct endpoint URL values.
Configure a data transform to update the endpoint URL values as the production phase changes.
Configure a data transform to update the endpoint URL values as the production phase changes.
Create new Application Settings that contain the configuration settings for the endpoint URLs for the staging and production phases.
Create new Application Settings that contain the configuration settings for the endpoint URLs for the staging and production phases.
Configure a When rule to update the endpoint URL values as the production phase changes.
Create new Application Settings that contain the configuration settings for the endpoint URLs for the staging and production phases.
Drag the parallel processing type from the left to the description on the right.
Parallel processing type
1. Spinoff
2. Spinoff for each
3. Spinoff join
Description
Two (or more) subprocesses that proceed independently and in parallel.
You create a subprocess in your case, that runs independently of the main workflow, whereby the case can continue without waiting for this subprocess to complete.
When you need to run a subprocess multiple times to iterate over the pages of a Page List or Page Group property.
- Spinoff join
Two (or more) subprocesses that proceed independently and in parallel. - Spinoff
You create a subprocess in your case, that runs independently of the main workflow, whereby the case can continue without waiting for this subprocess to complete. - Spinoff for each
When you need to run a subprocess multiple times to iterate over the pages of a Page List or Page Group property.
Which type of parallel processing shape do you use to start an interview process based on a list of employees who must separately interview a job candidate?
Subprocess shape
Split Join shape
Split For Each shape
Subprocess shape with the spinoff option enabled
Split For Each shape
Question
An Order fulfillment process includes a request for quotes from multiple shippers. You want the system to automatically call a quote request subprocess for each vendor. How do you configure your process?
Responses
Add a Split Join shape and run the request subprocess for each vendor on a page list.
Add a Split Join shape and run the request subprocess for each vendor on a page list.
Add a Split For Each shape and run the request subprocess for each vendor on a page list.
Add a Subprocess shape for the request subprocess and specify the Spinoff option.
Add a Subprocess shape for the request subprocess and specify the Spinoff option.
Add a Split For Each step to the case life cycle and run the subprocess for each vendor on a page list.
Add a Split For Each shape and run the request subprocess for each vendor on a page list.
Question
When the workflow in your case is _____, you can use _____ to run one or more _____ in the same stage _____ to allow users to perform tasks independently to complete the work in the stage.
Responses
complex, parallel processing, subprocesses, simultaneously
complex, post-processing, subprocesses, simultaneously
complex, post-processing, subprocesses, simultaneously
complex, pre-processing, spinoffs, simultaneously
complex, pre-processing, spinoffs, simultaneously
complex, typical processing, subprocesses, simultaneously
complex, parallel processing, subprocesses, simultaneously
Question
In a Prepare job offer process, you configure a Split For Each shape. The shape runs a compensation approval subprocess to a list containing four managers. The prepare job offer process resumes as soon as one manager completes the approval process.
Which join condition in the Split For Each shape supports this requirement?
Responses
An All join condition
An All join condition
An Any join condition
An Iterate join condition
An Iterate join condition
A Some join condition
An Any join condition
An Allow one user locking strategy ensures data integrity by limiting case access.
True False
True