PD3

Question 1

Module 3 title

Answer 1

• Personal Hygiene and Personal Grooming
• Am I A Professional (pdf)

Question 2

12 ways to develop and practice professionalism

Answer 2

1. Be productive.
2. Develop a professional image.
3. Take the initiative.
4. Maintain effective work habits.
5. Manage your time efficiently.
6. Demonstrate integrity.
7. Provide excellence.
8. Be a problem-solver
9. Be resilient
10. Communicate effectively.
11. Develop self-awareness.
12. Build relationships.

Question 3

Characteristics of Professionalism

Answer 3

1. Commitment and Confidence
2. Responsibility and Dependability
3. Ethics and Honesty
4. Appearance and Professional Presence

Question 4

Etiquettes in the Workplace

Answer 4

1. Make a Good First Impression
2. Avoid Gossip
3. Communication is Key
4. Understand your Work Environment
5. Be Personable Yet Professional

Question 5

15 Works Ethics

Answer 5

1. Don’t fidget in meetings.
2. Put your phone on silent.
3. Eat your own food.
4. Know what you’re going to say.
5. Pay at restaurants.
6. Respect others’ space.
7. Give a good handshake.
8. Offer to take out-of-towners around.
9. Show up on time.
10. Introduce yourself using your first and last names.
11. Don’t stray off topic.
12. Know others’ titles.
13. Remain professional outside of work.
14. Dress appropriately.
15. Respect workplace boundaries.

Question 6

important things to bear in mind when DECIDING to be a part of hospitality industry

Answer 6

1. Understanding of Customs and Code of Behaviour
2. Enhancement and Interactive Skills
3. Communication Skills
4. Etiquette is Necessity
5. Approach and Outlook

Question 7

How Do You Maintain Hygiene in the Workplace?

Answer 7

1. Implement a hygiene policy.
2. Provide a clean bathroom.
3. Provide clean wipes, sanitiser and tissues.
4. Regular cleaning.

Question 8

Types of Personal Hygiene

Answer 8

1. Toilet hygiene.
2. Shower hygiene.
3. Nail hygiene.
4. Teeth hygiene
   5.Sickness hygiene
   6.Hands hygiene.

Question 9

Developing a personal hygiene routine

Answer 9

1. Set reminders
2. Use signs
3. Practice makes perfect