PD LOSSES

Question 1

WHAT ARE PD LOSSES AND THE EQUATION TOO

Answer 1

THE TOTAL REPAIR COSTS OF AXS IN ONE MONTH
=SUBRO LOSSES+ OTHER LOSSES

Question 2

WHAT ARE SUBRO LOSSES+EXAMPLES

Answer 2

ANY BILLABLE DAMAGES THE DRU ARE UNABLE TO COLLECT
E.G:- NINJA (INCOME,JOB,ASSETS)
-TOOK TOO LONG TO APU AND REPAIR
-POOR CLAIM QUALITY
- BOOT TO BOOT ERROR
- MISSING DOCUMENTS ( SIGS ETC)

Question 3

WHAT ARE OTHER LOSSES

Answer 3

COST OF REPAIRING VEHICLES ON OUR DW- EXCESS COLLECTED

Question 4

WHAT ARE PD RESERVES

Answer 4

12 MONTH ROLLING AVERAGE OF PD LOSSES

Question 5

HOW CAN YOU CONTROL SUBRO DEBT

Answer 5

-CLAIM QUALITY
-LAUNCHPAD MATCHING VEHICLE CONDITION
-SHOPPING TIMELY
-COLLECTING TIMELY APU
-LAUNCHPAD USE AND GETTING SIGS

Question 6

HOW TO CONTROL OTHER LOSSES

Answer 6

-UNDERWRITING/LEXUS/INSURANCE DETAILS
-CALLBACK AND DEPOSIT MANAGEMENT
-MOBILE REPAIRS
-COLLECTING EXCESS FROM CUST
-EXPLANATION OF VEHICLE DAMAGE/B2B
-RCRD

Question 7

CONVERSION PROCESS

Answer 7

24 HOURS NO CONTACT/ RETURN, ATTEMPT CONTACT WITH CUSTOMER AND EMERGENCY CONTACTS

AFTER 48 HOURS:
-CONTACT RISK
-DRIVE-BY/ CONVERSION LETTER
-VISIT NEIGHBOUR
-PEND TICKET,WRITE CLAIM, RISK WILL DECIDE IF THEY SHOULD CONTACT POLICE