NEED TO ADD: U21, IN GROUP AND OUT OF GROUP UNDOC, 4POINT DAMAGE

Question 1

U18 process?

Answer 1

Forms must be filled out by a parent as U18s cannot be legally bound to a contract.

Question 1

U21 process?

Answer 1

1. use excel template
2. input account number

3a. If auto approve then no cover note needed, email RMS the spreadsheet of auto transfer tab , can be placed into car up to authorised and no bigger

3b. Not auto approved, cover note needed and state: full name, reg of our vehicle, and fully comprehensive cover. Email cover note tab and form to RMS.

3c. If not auto approved and no cover note obtained, call risk team, may be approved to be on DW with following conditions: A GROUP, 1000 EXCESS, NO PROTECTIONS. Email the excel tab to RMS.

Question 2

What’s the 4 point damage process?

Answer 2

• COAT
  -B2B
  -Vehicle condition audit/ lot check
• Check damage before APU/ del

Question 3

One way vehicle process?

Answer 3

Branch manager checks vehicles for fuel, maintenance, damage. Shop if it has open claim so sending branch has to sit.