PC 1- Midterm REVIEW

Question 1

Techniques used to deliver teaching information to persons of First Nations.

Answer 1

Deliver verbal instructions in a story-telling format

Question 2

Knocking on a clients door before entering, shows respect for their personal space. True/False

Answer 2

True

Question 3

In a helping relationship, understanding should always be put into words. True/False

Answer 3

True

Question 4

Where are stereotypes are learned?

Answer 4

During childhood and reinforced by life experiences

Question 5

The difference between ‘open-ended’ and ‘closed’ questions.

Answer 5

Open-ended–>encourages client to take the initiative

Close-ended–>narrows the focus, useful in emergency

Question 6

When is it appropriate to use ‘open-ended’ questions?

Answer 6

Getting to know a client, creating a care plan

Question 7

When is it appropriate to ‘close-ended’ questions?

Answer 7

In an emergency

Question 8

The different phases of the nurse-client relationship. (4)

Answer 8

1) Pre-interaction
2) Orientation
3) Working
4) Termination

Question 9

Putting ideas in a logical sequence of related material, demonstrates effective communication. True/False

Answer 9

True

Question 10

Therapeutic response

Answer 10

Shows the client that you are listening to them

Eg. “tell me more about what you are feeling”

Question 11

Culture competence

Answer 11

Requires self-awareness of one’s own culture values

Question 12

Culture diversity

Answer 12

Refers to variations among culture groups

Question 13

Feedback allows the system to maintain its original information. True/False

Answer 13

True

Question 14

Mutuality

Answer 14

Agreement on the client’s health problems and the means for resolving them

Question 15

Empathy

Answer 15

Ability to be sensitive to and communicate understanding of the client’s feelings

Question 16

Meta-communication

Answer 16

Actively listening with good use of verbal and non-verbal communication

Question 17

The components of a cultural assessment

Answer 17

Health beliefs and values
Spirital beliefs and practices
Customary health practices
Preferred language

Question 18

When is it best to plan for termination of the nurse-client relationship?

Answer 18

At the beginning of the nurse-client relationship (initial encounter)

Question 19

How to reduce clinical bias in nursing?

Answer 19

Be aware and develop a non-judgmental, neutral attitude

Question 20

What are the barriers to effective communication?

Answer 20

Lack of respect
Lack of caring
Lack of empowerment
Lack of empathy
Anxiety
Stereotyping and bias
Over involvement
Violation of personal space
Violation of confidentiality
Cultural incompetence
Gender differences
Environmental factors(privacy, space, timing, noise, temperature)
Language

Question 21

In a nurse-client relationship, know what is important to build first.

Answer 21

Trust

Question 22

In health care, whose goals form the basis of working together for mutuality?

Answer 22

The client’s

Question 23

Caring is an ‘ethical responsibility’. True/False

Answer 23

True

Question 24

In a nurse-client communication, feedback provided by the nurse should be ________.

Answer 24

Specific and directed to the behavior

Question 25

What is the best way to clarify understanding of meaning?

Answer 25

Paraphrasing

Question 26

What does confidentiality mean in nursing?

Answer 26

Protection of private information

Question 27

To whom can confidential information be disclosed?

Answer 27

Only to those on the care team

Question 28

Personal space needs for people of different ages and cultures.

Answer 28

Elderly - need more personal space-need control and they can become profoundly disoriented in unfamiliar environments

Question 29

Therapeutic relationship

Answer 29

Focus on the client

Question 30

Social relationship

Answer 30

Focus on both parties

Question 31

In a nurse-client relationship, what is the role of self-concept?

Answer 31

It is a reciprocal relationship that can support a client's self-esteem

Question 32

What are the different types of responses in 'active' listening?

Answer 32

``` Minimal cues and leads Clarification Restatement Paraphrasing Reflection Summarizing Silence Touch ```

Question 33

What is the purpose of a nurse-client relationship?

Answer 33

To foster a partnership with the client

Question 34

What is 'SOLER'?

Answer 34

``` Active listening acronym. S - sit facing client O - open posture L - lean toward the client E - eye contact (intermittent) R - relax ```

Question 35

PRE-INTERACTION phase of nurse-client relationship

Answer 35

Only phase where client does NOT directly participate

Question 36

ORIENTATION phase of nurse-client relationship

Answer 36

Client and nurse meet & get to know each other

Question 37

WORKING phase of nurse-client relationship

Answer 37

Client is more self-directed, goal setting

Question 38

TERMINATION phase of nurse-client relationship

Answer 38

Nurse should start planning for termination from initial contact