PatientPop Telehealth Product Questions Flashcards

1
Q

How will PatientPop Telehealth provide Promotion and awareness for Telehealth?

A

Virtual visit availability is prominently promoted on the practice website and their presence on the web. Practices can also send email broadcasts to announce virtual care to their patients.

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2
Q

How will PatientPop Telehealth provide Online scheduling?

A

Patients may schedule a virtual visit from the practice website, and via Google online booking.

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3
Q

How will PatientPop Telehealth provide Email confirmations?

A

Patients receive a confirmation email with a link for their virtual care visit.

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4
Q

How will PatientPop Telehealth provide Appointment reminders?

A

Patients receive appointment reminders with a link to visit via email and SMS/text.

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5
Q

How will PatientPop Telehealth provide Patient intake forms?

A

Patients may complete forms digitally prior to their appointment.

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6
Q

How will PatientPop Telehealth provide Virtual visits?

A

A mobile-enabled video experience, which can fallback to call and messaging, prioritizing connections with the patient throughout the appointment.

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7
Q

How will PatientPop Telehealth provide Charting?

A

Providers can take notes within the video application and easily export information to their EMR.

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8
Q

How will PatientPop Telehealth provide ePrescriptions?

A

Providers can digitally send prescriptions to thousands of pharmacies across the US.

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9
Q

How will PatientPop Telehealth provide eFax?

A

Practices can send and receive digital faxes.

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10
Q

How will PatientPop Telehealth provide Two-way SMS/text messaging?

A

Practices, using a web application, can send and receive SMS or text messages engaging patients outside of their appointment time.

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11
Q

How will PatientPop Telehealth provide Bill pay?

A

Practices have the option to collect cash pay or co-pays from the patient prior to each telehealth visit.

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12
Q

How will PatientPop Telehealth provide Post-visit quality surveys?

A

Each patient receives a virtual care quality survey email and SMS/text message.

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13
Q

How will PatientPop Telehealth provide Reputation management?

A

Patients are prompted to leave a review following their virtual care visit.

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14
Q

Name the 13 features and functions that PatientPop Telehealth will provide a provider to guide the process from beginning to end.

A
Promotion and awareness
Online scheduling
Email confirmations
Appointment reminders
Patient intake forms
Virtual visits
Charting
ePrescriptions
eFax
Two-way SMS/text messaging
Bill pay
Post-visit quality surveys
Reputation management
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