Patient Safety Improvement Flashcards
1
Q
What is included in the 3 dimensional model of quality?
A
clinical effectiveness
patient experience
patient safety
2
Q
What is GAP analysis?
A
an assessment of:
Where are we now?
Where would we like to be?
3
Q
What is PDSA cycle?
A
Plan a change
Do it in a small test
Study its effectiveness
Act on what’s learnt
4
Q
What is an outcome measure?
A
achieving an endpoint e.g. Average number of days patients with gallstones are in hospital
5
Q
What is a process measure?
A
measure of throughput e.g. Number of patients admitted on Friday who have a weekend ultrasound scan
6
Q
What is a balance measure?
A
checking change hasn’t caused a new problem
e.g. Number of patients re-admitted within 2 weeks of discharge
