Patient's Bill of Rights Flashcards
is a document that provides patients with information on how they can reasonably expect to be treated during the course of their hospital stay
patient’s bill of rights
Every patient has the right to know what is the illness that they are suffering, its causes, the status of the diagnosis (provisional or confirmed), expected costs of treatment. Furthermore, service providers should communicate this in a manner that is understandable for the patient.
Right to information
The patient has the right to access his/her medical records and investigation reports. Service providers should make these available upon the patients’ payment of any photocopy fees as applicable.
Right to records and reports
Public and private hospitals have an obligation to provide emergency medical care regardless of the patients’ capacity to pay for the services.
Right to emergency care
Patients have the right to be asked for their informed consent before submitting to potentially hazardous treatment. Physicians should clearly explain the risks from receiving the treatment and only administer the treatment after getting explicit written consent from the patient
Right to informed consent
Doctors should observe strict confidentiality of a patient’s condition, with the only exception of potential threats to public health. In case of a physical inspection by a male doctor on a female patient, the latter has the right to have a female person present throughout the procedure. Hospitals also have an obligation to secure patient information from any external threats.
Right to confidentiality, human dignity and privacy
Patients are entitled to seek a second opinion and hospitals should facilitate any information or records that the patient requires to do so
Right to second opinion
Hospitals should display the rates that they charge in a visible manner and patients should receive an itemized bill when payment is required. Essential medicines, devices and implants should comply with rates established by the National Pharmaceutical Pricing Authority (NPPA).
- Right to transparency in rates, and care according to prescribed rates wherever relevant:
Service providers cannot deny treatment on the basis of gender, case, religion, age, sexual orientation or social origins. Additionally, it is against the Charter to deny treatment on the basis of a patients’ health condition, including HIV status.
Right to non-discrimination:
Hospitals must ensure a hygienic and sanitized environment to provide their services.
Right to safety and quality care according to standards: Hospitals must ensure a hygienic and sanitized environment to provide
Patients have the right to consider treatment alternatives and even refuse treatment.
Right to choose alternative treatment options if available
Any registered pharmacy and laboratory is eligible to provide patients with goods and services they require.
Right to choose source for obtaining medicines or tests
In case of transfers or referrals, the patient has the right to an explanation that justifies the transfer, as well as confirmation from the hospital receiving the patient about their acceptance of the transfer.
Right to proper referral and transfer, which is free from perverse commercial influences
Clinical trials should comply with all the standards and protocols under the Directorate General of Health Services.
Right to protection for patients involved in clinical trials:
Studies involving patients should follow the National Ethical Guidelines for Biomedical and Health Research Involving Human Participants
Right to protection of participants involved in biomedical and health research
