Patient-Centered Care Flashcards
Involves the nurse acting in an independent manner to ensure quality patient care
Autonomy
Professional Responsibilities
helping the patient to maintain or regain health; manage their disease symptoms; and attain maximal functioning and independence throughout the healing process. Help the patient and family set goals and assist them with meeting these goals with minimal financial cost, time, and energy.
Caregiver
Professional Responsibilities
Central to protecting the patients that’s in our care. Provide pt additional info to help decide on a course of treatment, find an interpreter, and speak against policies or actions at the facility
Advocate
Professional Responsibilities
Describes the reasons for care activities, reinforce patient learning and positive patient behaviors
Educator
Professional Responsibilities
The 6 C’s of Caring in Nursing
Compassion
Competence
Confidence
Conscience
Commitment
Comportment
Involves “being there” and “being with” the patient; “Person to person encounter conveying closeness and sense of caring”
(Caring in Nursing)
Providing Presence
Task-oriented, Caring, Protective;
Comforting approach to communicate concern and support
(Caring in Nursing)
Touch
Allows the nurse to participate in the pts life; necessary for meaningful interactions; leads to truly knowing and responding to what really matters to the patient/family
(Caring in Nursing)
Listening
Facilitated by Continuity of Care and Clinical Expertise; allows nurse to avoid assumptions, focuses on the patient and their desires/wishes/needs
(Caring in Nursing)
Knowing the patient
Involves the interconnectedness between nurse and patient; the patient finds balance between their life values and those of others; nurses recognize the link between mind, body and spirit
(Caring in Nursing)
Spiritual Caring
Providing principles of caring to alleviate physical, emotional, social, and spiritual stress
(Caring in Nursing)
Relieving Pain and Suffering
Extension of caring principles to the family as a resource
(Caring in Nursing)
Family Care
Medical errors that should never occur
Ex: wrong-site surgery, suicide, delay in treatment, medication errors, and patient falls
Never Events
An event or situation that did not produce patient injury, but only because of chance or fortuitous timely intervention
Ex: Patient with penicillin allergy receives penicillin, but has no reaction
Ex: A nurse happens to realize that a physician wrote an order in the wrong chart
Near Miss
An unexpected occurrence involving death or serious physical or psychological injury, or the risk therof
Sentinel Event