Patient Care- Chapter 11- Patient Interactions

Question 1

What is an Advance Directive

Answer 1

Legal document prepared by a living competent adult to provide guidance to the health care team if the individual should become unable to make decisions regarding his or her medical care; may also be called a living will or durable power of attorney for health care.

Question 2

How would you describe Communication?

Answer 2

Exchange of information, thought or messages; includes interpersonal rapport; also includes the accurate conveyance of information, clear self-expression, and transmission of information and ideas to others.

Question 3

What is Emotional Intelligence (EI)

Answer 3

Ability to evaluate, perceive, and control emotions.

Question 4

Gerontology

Answer 4

Pertaining to the study of older adults

Question 5

Maslow’s Hierarchy of Needs- List from base to peak

Answer 5

Physiological- Food, Shelter, Clothing, Sexual gratification
Safety-
Belongingness and Love
Esteem
Need to know and understand
Aesthetics
Self Actualization

Question 6

Name some types of nonverbal communication

Answer 6

Paralanguage
Body language
Touch
Palpation
Professional appearance
Personal Hygiene
Physical Presence
Visual Contact