Patient Care and Communication Flashcards
Critical C’s (9)
Compassion
Compliance
Communication
Competence
Confidentiality
Confidence
Caring
Charting
Critical Thinking
Maslow’s Hierarchy of Needs
1: physiological needs (food)
2: safety and security
3. need to be loved and give love
4: self esteem (accepted)
5: self actualization (creative)
Kubler-Ross Grieving Process
Denial
Anger
Bargaining
Depression
Acceptance
MVA
motor vehicle accident
GSW
gun shot wound
MI
myocardial infarction (heart attack)
CVA
cerebrovascular accident (stroke)
STAT
an exam needing to be performed within 30 mins or less
DNR
Do Not Resuscitate
Palliative care
pain/comfort care
Triage
sorting patients by injury
WHO
World Health Organization
defined human health 1948
HIPAA
Health Insurance Portability and Accountability Act (1996)