Patient Cancellation FAQs Flashcards
1
Q
What do you say if a patient calls to cancel or is hesitant about using us for their treatment vs another that is in network?
A
“The best thing to do is see the periodontist your general dentist has referred you to since they are comfortable with working with us and they send their patients here for treatment because they have worked with us for such a long time. They trust our office and our doctors and they know that the treatment will be done properly. This is where they send their family members.”
