Patient and practioner relationships Flashcards
Define practioner
Any licensed professional who practices medicine
Define Practioner-patient relationships
- Refers to the professional and interpersonal dynamic between a physician and a patient.
What is Non-verbal communication?
- Range of signals that go beyond spoken language
Research into non-verbal communication from doctors has suggested..
- The clothes a doctor wears can affect how patients view them (Mckinstry and Wang 1991)
What was the aim of McKinstry and Wang’s (1991) study?
- To determine how acceptable patients found different styles of doctors dress.
- Whether a doctors style of dress influenced the patients perception of the DRs effectiveness.
What is verbal communciation?
- Use of spoken or written words to convey messages
Samora Et Al (1961) researched into verbal communication between patients and practioners and found…
- Reported a long list of what they called patient deficiencies.
Can you name 2 “patient deficiencies”?
- Unwilliness to recieve unpleasant information
- Memory recall problems
What does making a diagnosis require?
Disclosure of information
What is disclosure of information?
- When patients disclose information about their symptoms and experinces with their DRs so a diagnosis can be made.
Sometimes, patients feel that their communication with healthcare providers is lacking or not effective. This perception can arise from which two main areas?
- Content skills
- Process skills
What are content skills?
- What doctors SAY
- Focus on the “what” – the specific information shared during the consultation.
What are process skills?
- HOW doctors say it
- Focus on the “how” – the manner and effectiveness of the interaction between the doctor and the patient.
What was the results of Robinson and West (1992) study on patient disclosure of information?
- Patients are more likely to disclose sensitive information when interacting with a computer-based questionnaire rather than a face-to-face interview.
- As they are less worried about social judgements and embarrassment
They admitted having
1. More sexual partners😘
2. Having attended before🙈
3. Revealed more symptoms.🤢
What are type 1 errors in RESERACH?
- Occurs when a researcher incorrectly REJECTS the null hypothesis
- Concluding that there is an effect/ relationship when there is NOT one
- False positive