PAS 700 U1

Question 1

Public Resources Include?

Answer 1

Finacial, Physical, Informational and Human Resources

Question 2

What is Public Service Delivery largely dependent on?

Answer 2

Performance, Honesty and Motivation of Public Employees

Question 3

What is HRM

Answer 3

A strategic approach to managing people in an organisation in a way that maximises their performance and well-being whilst supporting organisational goals.

Question 4

What does HRM involve

Answer 4

1. Ensuring that the right talent is acquired
2. The HR function itself has the right skills and competencies
3. Able to be effective, efficient and economic

Question 5

Key aspects of HRM

Answer 5

1. Recruitment and Selection
2. Training and development
3. Performance Management
4. Compensation and Benefits

Question 6

What Are the 3 HRM theories

Answer 6

1. Scientific management approach
2. Human Relations approach
3. Human Resource approach

Question 7

Scientific Management Approach

Answer 7

Fredrick Taylor 1900’s
Time-motion studies
* Employees are motivated by economic gains and incentives.
* The concept of the economic man is seen.
* Focus is on employee output and ignores well-being and satisfaction

Question 8

Human relations approach

Answer 8

• Elton Mayo
  Hawthorne studies
• Employees have feelings and emotions.
• The concept visible is the growth of unions.
• Focus is on the work environment as it impacts productivity.

Question 9

Human Resource approach

Answer 9

An increase in organizational effectiveness and satisfaction of employees’ needs. Organizational goals and employee needs are seen as mutually
important.

➢ The long-term investment in employees that will bring long-term rewards to
the firm if managed effectively.
➢ The policies, procedures, and programs are created to suit employees’ and
employer’s economic and emotional needs.
➢ HR programs and practices must be implemented with the goal of balancing
the needs and meeting the goals of both the firm and the employee.
➢ Creating the best working environments must be created in which employees
are encouraged to develop and use their skills to the maximum extent

Question 10

What are the HR managers and administrators roles

Answer 10

1. Creating HR policies
2. Offering advice to line managers.
3. Providing services (e.g. recruiting, training and research).
4. Controlling activities to ensure that employment legislation and HR policies are being followed.

Question 11

What is PSHRM

Answer 11

Public Sector Human Resource Management (PSHRM) broadly refers to all practices and decisions aimed at continuously achieving an optimal match or fit between work and the human resources required to execute the work of public sector institutions.

Question 12

Characteristics of PSHRM

Answer 12

1. It has a management perspective.
2. It focuses on the public sector.
3. It utilises certain resources to guide the HR function optimally.
4. It is guided by certain professional and ethical guidelines designed to ensure professional behaviour.