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Chapter 15 > Part 4 - Complaint, Counseling and Discipline > Flashcards

Part 4 - Complaint, Counseling and Discipline Flashcards

1
Q

When directed by the designated departmental authority, employees are required to make sworn statements during the course of an _____ investigation or inquiry.

A

administrative

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2
Q

Complaints:

After disposition is determined, the supervisor shall initiate _______ or administer disciplinary action when appropriate.

A

counseling

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3
Q

Excluding the Director and Professional Compliance Bureau (PCB) Commander, addressees receiving a properly marked envelope which is unsealed will notify the sender and PCB in writing within ___ hours.

A

48

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4
Q

Supervisors are responsible for counseling employees when necessary to improve performance. Neither informal nor formal counseling are considered _____ action.

A

disciplinary

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5
Q

Define:

An action initiated and administered by supervisors when positive corrective measures designed to train or effect behavior change are unsuccessful in attaining satisfactory employee performance; or action initiated and administered by supervisors when an employee commits a pronounced deviation regarding a rule, order, directive, or procedure.

A

Discipline

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6
Q

When the concerned supervisor becomes aware of an impending suspension, termination, or resignation, the _____ will be notified immediately via telephone and written confirmation submitted as required by Miami-Dade County Personnel Rules and departmental directives.

A

Personnel Management Bureau (PMB)

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7
Q

Supervisory Discretion:

The appropriate level of counseling or the degree of discipline administered must be fair and ____.

Although informal counseling may ordinarily precede formal, the final level of counseling or initiation of the disciplinary process remains with the supervisor.

A

objective

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8
Q

Administration of Discipline:

One of the primary tasks of a commanding officer is administration of ________.

A

discipline

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9
Q

Administration of Discipline:

The immediate purpose is channeling of individual effort into effective and ______ action.

A

productive

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10
Q

Administration of Discipline:

The exercise of positive discipline requires foresight and planning rather than merely reaction. It involves an evaluation of the human factor which, when combined with proper training, motivation, and recognition of individual and group effort, results in ________.

A

self-discipline.

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11
Q

Documentation

  • Evaluations indicating ______ performance are required in order to dismiss for incompetence or inefficiency.
  • Formal counseling directed to employees by supervisors must be recorded.
  • The concerned employee shall be notified when such data is being retained.
A

unsatisfactory

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12
Q

Personnel Profile Information:

As many as three employees from the same district/bureau may be described, but not identified by name, on the PCR sheet.

The immediate supervisor shall sign legibly on the line marked investigator.

Each superior in the chain-of-command shall affix his ___ indicating a review of the document for completeness.

A

initials

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13
Q

Hearing Examiner/Appeals:

Supervisors are responsible for the entire disciplinary process. Disciplinary action may result in the employee appealing the action to a County ________.

A

Hearing Examiner

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14
Q

RELIEF FROM DUTY:

Any supervisor may temporarily relieve a departmental employee from duty to prevent ________, liability, or discredit to the Department.

Relief from duty is with pay.

A

embarrassment

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15
Q

Relief From Duty:

An employee relieved from duty, regardless of reason or duration, will relinquish the departmentally-issued firearm, badge, and ________ as well as any additional MDPD badges purchased or possessed by the employee.

A

identification card

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16
Q

Relief From Duty:

A detailed memorandum will be forwarded to the Director through the relieving supervisor’s chain-of-command within ___ hours following such event, with copies to the employee’s organizational unit of assignment, the PCB, and the PMB.

A

12

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17
Q

Relief From Duty:

An employee relieved from duty, and not permitted to work, shall remain at their residence during normal departmental office hours and shall check in with their unit of assignment twice daily.

A supervisor shall also contact the relieved employee ____ during the shift by a random, unannounced visit or telephone contact.

A

once

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18
Q

Relief From Duty:

The immediate supervisor of the relieved officer will contact the assigned investigator of the PCB or duty sergeant within __ hours of any changes in the officer’s status; e.g., reinstatement, automatic suspension, or termination.

A

twenty-four

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19
Q

Restrictions:

An employee relieved from duty will not carry a concealed firearm, carry or display any duplicate badge or other identification indicating he is a police officer, represent himself as a police officer in any situation, or perform in any official law enforcement capacity except by subpoena or _______.

A

court order.

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20
Q

DEPARTMENTAL APPEAL HEARING MONITORS:

Departmental Appeal Hearing Monitors should not be a _____ or have participated in recommending or imposing discipline.

A

witness

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21
Q

The _____ created the OIG to detect and investigate allegations of fraud, waste, mismanagement, and abuse of power in County projects, programs, or contracts

A

Board of County Commissioners

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22
Q

DEPARTMENTAL COMPLAINT PROCESS:

Authority and Responsibility: ____ is responsible for coordinating the entire departmental complaint process.

A

PCB

23
Q

The _____ will be notified immediately by the PCB Commander when a complaint of a serious nature has been received against the Department or one of its employees.

Complaints of a serious nature include, but are not limited to, unauthorized **use of physical force resulting in serious injury, or the arrest of a departmental employee. **

A

Director

24
Q

Processing Complaints:

Complaints received in person at the **Headquarters Building: **If during normal business hours, and the subject employee is assigned to the Headquarters Building, the complainant will be referred to the subject employee’s _________.

During other than normal business hours, an on-duty supervisor from Doral Station will respond to the Headquarters Building to receive and record the information from the complainant.

A

place of assignment.

25
Q

If the complainant registers the complaint in person, he will be afforded an opportunity to review and sign the Preliminary Personnel Complaint Report and to provide a sworn ________.

A

written statement.

26
Q

Complaints of Theft From Towed Vehicles:

Complaints alleging theft from towed vehicles will be referred to the _______ or municipality in which the alleged theft occurred.

The Vehicle Research Unit will be notified of any allegation of theft and the disposition of the case.

A

departmental district

27
Q

Internal Affairs Complaint Disposition Panels:

Bureau commanders assuming duties as an acting division chief for a period ____ one week, will serve on the respective disposition panel.

A

exceeding

28
Q

Internal Affairs Complaint Disposition Panels:

The disposition of IA cases will be conducted and prepared by disposition panel members only. IA files will not be delegated to anyone below the rank of_____.

A

major

29
Q

Determining disposition: The Disposition Panel will make a disposition, based on a ___ vote of the Panel, by classification of each allegation

A

majority

30
Q

Criminal violations _______ where the employee has successfully completed a pre-trial diversionary program and the pending criminal charges have been dropped.

A

may not be sustained

31
Q

Disposition of Personnel Complaint Investigations:

The concerned employee’s ____, is the lowest level with authority to approve the disposition of a PC investigation.

A

division chief

32
Q

Closed Investigations:

An investigation is considered to be ___ when it has been reviewed and signed by the Director.

All discipline resulting from PCB investigations will be forwarded to the Director and the case will be ___ when the Director has approved the discipline.

A

closed

33
Q

CERTIFICATE REVOCATION COMMITTEE:

Composition: Composed of the PMB Commander, a ____ from PCB, a ____ from PMB, and a legal advisor from the PLB.

A

lieutenant

34
Q

CERTIFICATE REVOCATION COMMITTEE:

The ___ prepares letters to affected police officers and trainees informing them that their investigative file has been forwarded to the Criminal Justice Standards and Training Commission for certification action.

A

PMB

35
Q

Define:

Informal or formal supervisory guidance especially conceived and offered to the designated employee to improve performance and avoid the need for disciplinary measures. Neither informal nor formal_______ are disciplinary actions.

A

counseling

36
Q

Define:

Recorded guidance to correct a deficiency or direct employee performance; e.g., type of conduct or performance required, deviations that necessitated the counseling session, what the supervisor expects of the employee, and a timetable established by the concerned supervisor and conveyed to the employee.

A

Formal counseling

37
Q

Training:

The purpose of training is to assist the employee in correcting or improving their ____ level through positive and constructive methods.

A

performance

38
Q

Degree of Disciplinary Action:

It is the responsibility of the supervisor to recommend ___ or _____ of action that will cause the employee to recognize his responsibilities to himself and the organization.

A

type or degree

39
Q

Written Reprimand:

If the employee is reprimanded, a copy of the DAR will be forwarded to PCB and the ___ Commander.

Permanent status employees may appeal the reprimand by notifying the PMB Commander, in writing, within ______ days of receipt of the reprimand.

A

PMB/14 calendar

40
Q

Written Reprimand:

If the written appeal request is made within 14 calendar days, the PMB Commander will notify a chief __ in the involved individual’s chain-of-command, on a rotational basis, to serve as reviewer.

The employee, or his/her representative, will have __ days to contact the concerned chief for scheduling of a date, time, and place convenient to all parties.

A

not/five

41
Q

Suspension:

Suspensions for more than ___ consecutive days will require approval of the Director.

A

ten

42
Q

Suspenssion:

____ employees cannot receive disciplinary suspensions of less than one full week.

A _____ employee may be suspended only in increments of a full work week without pay.

A

salaried

43
Q

Supenssion:

An employee who is suspended will relinquish the departmentally issued firearm, badge, and _______.

A

identification card

44
Q

Suspenssion:

An employee suspended will not perform in any official law enforcement capacity except by _____ and will be subject to the same codes, laws, and ordinances as are non-police personnel.

A

subpoena

45
Q

Suspenssion:

Supervisors will advise employees who are suspended for _______ to contact the PMB regarding payment for insurance and other items usually deducted from paychecks.

A

more than one pay period

46
Q

Right to meet with the Director: Employees with _________ in any classification who are subject to dismissal may request an interview with the Director which will be scheduled by the Director’s Office prior to final departmental action.

A

permanent status

47
Q

Procedure for employees without permanent status in any classification:

A recommendation to dismiss is made utilizing the ___ form.

The reason for separation will be cited as: FAILURE TO MEET PROBATIONARY REQUIREMENTS.

The DAR and Disciplinary Action Notification letter should not be prepared.

A

APA

48
Q

A ______ hearing must be offered whenever all of the following three conditions are met:

  1. An employee without permanent status in any classification is dismissed or demoted;
  2. A stigmatizing charge is placed in the employee’s personnel file or is otherwise made public; and
  3. The employee asserts that the charge is untrue.
A

name-clearing hearing

49
Q

Voluntary resignations:

An employee subject to dismissal may be given an opportunity to voluntarily resign. Subsequent to final approval, an employee who elects to resign in lieu of dismissal must submit the resignation in writing.

The employee is to be informed that the resignation will be held for ___ hours.

A

24

50
Q

A voluntary resignation ________ preclude the filing of criminal charges if appropriate.

A

will not

51
Q

Automatic Suspension:

Procedure: Departmental practice is to relieve an employee from duty _____ upon learning of the employee’s arrest.

Care must be taken to ensure that the violation is a felony and not a misdemeanor because the automatic suspension provision is not ordered in every arrest situation.

A

with pay

52
Q

Automatic Suspenssion:

Upon confirmation of either an _____ or the filing of an information, the supervisor must initiate a Notification of Suspension letter to advise the employee of the disciplinary action.

A

indictment

53
Q

Department Disciplinary Appeal Panel:

This alternative is only available to permanent status employees suspended for ____ or less days where the employee is in a classification represented by a PBA bargaining agreement.

A

five

54
Q

Department Disciplinary Appeal Panel:

Hearings shall be scheduled within __ days of receipt of the employee or PBA panel member selection. The appeal panel shall render a written decision to the concerned parties within __ calendar days of the conclusion of the hearing.

Failure to file the written request with the Director within 30 calendar days will **result in denial of the request. **

A

30/15

Chapter 15 (2 decks)

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