Part 2 Flashcards

1
Q

The effective supervisor is deeply interested in the development of human resources. He gives equal emphasis on his personal growth as well as on the growth of his subordinates

A

Personal development and subordinate development

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2
Q

The best supervisor knows fully the plans and poli-cies of management and the executes them thoroughly. He also keeps up with changes in corporate policies and proce-dures and gives full information of such changes to his sub-ordinates.

A

Knowlegde and execution of company plan and policies

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3
Q

From being ill-prepared to asking inappropriate questions, there are several ways interviews can go off track and lead to an uninformed
hiring decision

A

Poor interviews

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4
Q

____<_ is important for creating performance
expectations and informing employees of how their achievements will be
measured.

A

Ineffective goal setting

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5
Q

SMART goals are:

A

Specific,measurable,accepted ,realistic and time framed

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6
Q

Effective feedback helps employees understand the areas in which they excel or need to improve.

A

Insuffecient feedback

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7
Q

Sometimes supervisors forget the importance of recognizing and rewarding positive performance.

A

Too little recognition

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8
Q

Handling performance problems,
conduct issues, and conflicts between employees are some of the most difficult supervisory responsibilities.

A

Failing to address issue prompty

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9
Q

Supervisors need to know
how to handle requests for leave as well as reasonable accommodations for a disability and religious practices or beliefs.

A

Mishandling leave and accomodation request

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10
Q

Supervisors play an important role in complying with the Fair Labor Standards Act (FLSA) by ensuring that their employees’ time is properly accounted for. Inform supervisors of the federal, state and local rules governing wages, hours, and overtime and instruct them to comply with these requirements at all times.

A

Wage and labor violation

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