Lesson 4 Flashcards
The supervisor can handle the _______ of the workers
effectively for this he has to do the following things:
• He can be in direct touch with workers.
• By winning the confidence of the workers by solving their problems.
• By taking worker problems on humanitarian grounds.
• If he cannot tackle it independently, he can take the help and advice of
management to solve it.
Grievance handling
A supervisor proves to be a _____ between management
and workers. He communicates the policies of management to workers also passes instructions to them on behalf of management. On the other hand, he has a close contact with the workers and therefore can interact the problems, complaints, suggestions, etc to the management. In this way, he communicates workers problems and brings it to the notice of management.
Linking pin
A supervisor has got an important role to ___about the cost, quality and any such output which can be responsible for increasing productivity. Factors like cost, output, performance, quality, etc can be reported continually to the management.
Reporting
A supervisor can undertake many steps to maintain discipline in the concern by regulating checks and measures, strictness in
orders and instructions, keeping an account of general discipline of factory, implementing penalties and punishments for the indiscipline workers. A
Enforcing discipline
The best supervisor creates and maintains high performance standards under con-genial work atmosphere. He goals oriented and strives to attain expected results by adopting the right type of leadership to inspire confidence and voluntary discipline from his people.
Favourable work climate
The best supervisor acquires _______ emotional stability as well as empathy, i.e., sensitiveness to the feelings of others and capacity to understand feelings and emotions of those wor-king under his command.
Personal majority and sensitiveness
The best supervisor is ____ competent. He has sufficient knowledge and information to understand any technical problem quickly and to devise the best workable solution. He gets the job done easily.
Technical job knowlegde
A supervisor plays an important role by providing different incentives to workers to perform better. There are different monetary and nonmonetary incentives which can inspire the workers to work better.
Motivation
A supervisor is the leader of workers under him. He leads the workers and influences them to work their best. He also guides the workers by fixing production targets and by providing them instruction and guidelines to achieve those targets.
Leadership and guidance
Supervisor’s basic role is to plan the daily work schedule of the workers by guiding them the nature of their work and also dividing the work amongst the workers according to their interests, aptitudes, skills and interests
Planning and organizing
A supervisor plays an important role in the physical setting of the factory and in arranging the physical resources at right place. This involves providing proper sitting place, ventilation, lighting, water facilities etc. to workers
Provision working condition
_____ is an important function performed by supervisor. This
will involve
• recording the actual performance against the time schedule.
• Checking of progress of work.
• Finding out deviations if any and making solutions
• If not independently solved, reporting it to top management
Controlling
