Part 2

Question 1

working alliance

Answer 1

the quality and strength of the reciprocal relationship between a client and counsellor, including the affective elements and the collaborative elements

Question 2

Horvath

Answer 2

researcher on the working alliance; p.116; single best indicator of positive working alliance is enthusiastic collaboration

Question 3

structure

Answer 3

joint understanding between counsellor-client regarding characteristics, conditions, procedures, parameters of counselling
- clarifies roles, rights, obligations and success

Question 4

initiative

Answer 4

motivation to change

Question 5

reluctant client

Answer 5

“unmotivated to seek help”

Question 6

resistant client

Answer 6

unwilling, unready, opposed to change. Maybe does not wish to go through pain or awareness. “I don’t know”.

Question 7

foot in the door

Answer 7

ask a small task, then a larger one (overcoming initiative problems)

Question 8

door in the face

Answer 8

ask an impossible task then a small one (overcoming initiative problems)

Question 9

expertness

Answer 9

the degree of knowledge and information

Question 9

mattering

Answer 9

perception that humans are important and significant (overcoming initiative problems)

Question 10

Sexton + Whiston

Answer 10

counsellor-client relationship research p.115

Question 11

real relationship

Answer 11

appropriate, oriented, undistorted relationship

Question 12

confrontation

Answer 12

addressing directly (overcoming initiation problems)

Question 13

Pressly + Heesacker’s 8 common architectural characteristics

Answer 13

accessories, color, furniture/room design, lighting, smell, sound, texture, thermal conditions

Question 14

proxemics

Answer 14

spatial features of an environment

Question 15

equilibrium theory

Answer 15

if the appropriate amount of intimacy within individuals is transgressed, the individual will compensate for it in some nonverbal way

Question 16

Attractiveness

Answer 16

physical looks AND perceived similarities

Question 17

probe

Answer 17

requires more information from response

Question 18

Relationship-oriented first interview

Answer 18

focus on feelings and relationship dynamics, attitudes, emotions

Question 19

restatement

Answer 19

mirror response to show active listening

Question 20

rapport

Answer 20

genuine interest and acceptance of client

Question 21

culturally sensitive empathy

Answer 21

bridges the cultural gap between client and counsellor

Question 22

attentiveness

Answer 22

amount of verbal and nonverbal behaviour shown to the client.

Question 23

Egan’s SOLER

Answer 23

square facing, open posture, leaning, eye contact, reminder to be comfortable

Question 24

uncoordinated goals

Answer 24

truly uncoordinated (incompatible goals and personality) versus seemingly uncoordinated (appear uncoordinated but not; do not take personal responsibility)

Question 25

unrealistic goals

Answer 25

happiness, perfection, progress, being number one, self-actualization

Question 26

aptitude

Answer 26

ability to learn new skills or acquire knowledge

Question 27

psychological test

Answer 27

Anastasi; an objective and standardized measure of behaviour

Question 28

psychometrists

Answer 28

counselling professionals who specialize in assessments

Question 29

psychometrics

Answer 29

the comparative norm results of an assessment

Question 30

test battery

Answer 30

group of tests

Question 31

interest inventory

Answer 31

test or checklist that assesses individual preference

Question 32

dual diagnosis

Answer 32

substance abuse AND mental health diagnosis

Question 33

Assessment

Answer 33

procedures and processes of collecting information and measures of behaviour outside test data

Question 34

Diagnosis

Answer 34

meaning or interpretation derived from assessment information, translated from a classification system. Moment in time; not fixed.

Question 35

functional fixidty

Answer 35

singular perspective or fixation on an idea that this particular situation is the issue

Question 36

Reframing

Answer 36

technique to offer a client a probably, alternative and positive perspective of a situation