Part 1 - Management

Question 1

A supervisor who is responsible for command, control, and direction of a major organizational element; a division supervisor, bureau supervisor, district commander, or position of commensurate authority.

Answer 1

Commanding Officer

Question 2

An officer placed in command by assignment.

Answer 2

Officer in Charge

Question 3

An employee who is assigned to oversee, direct, and evaluate the work of others.

Answer 3

Supervisor

Question 4

The nature of command is such that there must be a coexisting loyalty to the management of the Department and to subordinates. Any employee may make an appointment to talk with the ________.

Answer 4

Director

Question 5

Continuing Compliance With Accreditation Standards: The Director will _______ issue a memorandum enumerating and establishing due dates for the required reports and/or time sensitive activities.

Answer 5

annually

Question 6

Formal and informal informational requests received by departmental elements from outside sources, that involve potential liability to the Department, heightened community interest, proprietary intellectual property, presentation requests, statistics, procedures, managerial strategies or managerial reports, will be directed through the ___________.

Answer 6

Director’s office

Question 7

The Departmental Records Management Liaison Officer (DRMLO) is the _______ Commander and is responsible for coordination of the departmental records management program.

Answer 7

Central Records Bureau

Question 8

Requests for public records known or believed to be associated with legal or administrative proceedings involving the Department or the County, should be brought to the attention of the _______ immediately.

Answer 8

Police Legal Bureau

Question 9

Who is responsible for the maintenance and disposition of documents designated as the official departmental record and will respond directly to requests for information, through the element’s chain-of-command.

Answer 9

Office of Record

Question 10

MDPD maintains goals and objectives that are updated by the _________ Assistant Director on an annual basis when preparing the Department Business Plan.

Answer 10

Investigative Services

Question 11

All major organizational elements will also evaluate their progress in meeting goals and objectives and established measures on a ______ basis.

Answer 11

monthly

Question 12

The Department Business Plan, coordinated by the Investigative Services Assistant Director at MDPD, is the instrument that is used by all departments to identify strategic areas for improvement that directly affect the public. The plan includes a ___- through ___- year outlook for accomplishing objectives.

Answer 12

3 through 5

Question 13

Monthly Performance Review:

The Monthly Performance Review, addressing departmental performance activities, is conducted on a ______ basis.

Majors and commanders of major organizational elements are responsible for **completing variant reports when target scores are not met. **

Answer 13

monthly

Question 14

Researching a problem and developing a solution, leaving nothing for the final authority to do except approve or disapprove, is known as ________.

Answer 14

completed staff work

Question 15

A final step in completed staff work, prior to obtaining concurrence, is to notify involved organizational components of the ______ and recommendations.

Answer 15

findings

Question 16

Each departmental element commander at bureau/district level or higher shall ensure that there is an exchange of current departmental information within their elements by conducting _____ staff meetings or by e-mail, voice mail, and memorandums.

Answer 16

monthly

Question 17

Budgeting is a continuous process which is the responsibility of each commanding officer. Departmental components will ______ communicate organizational needs by means of written budget requests.

Answer 17

annually

Question 18

Adequate manpower resources must be consistently available for response to emergency situations; therefore, supervisors will prepare and manage their respective vacation schedules so that not more than __ percent of large departmental elements are approved for vacation for any given period.

Answer 18

12

Question 19

To ensure continuity of command, when section supervisors or above will be on leave for more than __ hours, a memorandum designating an acting supervisor shall be prepared.

Answer 19

40

Question 20

The acting rank memorandum shall be limited to _______ days. If the acting rank time period exceeds ________ days, a new memorandum is required.

Answer 20

30 calendar

Question 21

Command of resources rests with the _____ commander or the assigned senior officer who has authority to direct the operation and is responsible for its outcome.

Answer 21

field

Question 22

When personnel from two or more departmental elements are engaged in a joint operation, the senior officer of the element which ______ the operation shall be in charge.

Answer 22

initiated

Question 23

An officer of lesser rank shall assume command of the operation ___ if he possesses unique information or skills which are necessary for the successful conclusion of the operation.

Answer 23

only

Question 24

A field supervisor is the first level of supervision and has a primary responsibility to guide, train, direct, and _______ subordinates.

Answer 24

motivate

Question 25

No more than __ employees should be under the immediate control of an individual supervisor, unless the variables of the situation or the needs of the Department dictate otherwise.

Answer 25

12

Question 26

To ensure **unity of command**, each organizational component is directly supervised by one commander and clearly defined lines of authority are drawn to ensure that a structural relationship exists between each employee and the \_\_\_\_\_\_\_.

Answer 26

Director

Question 27

Employees should strive at all times to operate within the ___________ and to keep supervisors informed as to their activities.

Answer 27

chain-of-command

Question 28

A written or oral directive issued by a superior to a subordinate or group of subordinates in the course of duty.

Answer 28

Order

Question 29

An order which contains directives of temporary duration or which includes assignment, transfer, promotion or demotion of an employee, or other personnel action.

Answer 29

Special order

Question 30

\_\_\_\_\_\_\_ and ________ is the most desirable means of obtaining compliance for proper performance and positive encouragement of a willingness to serve.

Answer 30

recognition and reward

Question 31

\_\_\_\_\_\_\_ discipline may be necessary where there is a willful disregard of orders, commands, or directives which are not contrary to a law, ordinance, or departmental rule.

Answer 31

negative

Question 32

A command or supervisory employee shall not _______ issue an order which is in violation of any law,ordinance,or departmental rule.

Answer 32

knowingly

Question 33

An employee who receives an order which he believes to be contrary to a departmental rule must first obey, and then may _______ by writing to the concerned division chief.

Answer 33

appeal

Question 34

Departmental elements will report all unusual or serious incidents to the \_\_\_\_\_\_\_\_\_\_\_\_.

Answer 34

CB Shift Commander

Question 35

Any ________ assistance provided to or received from outside agencies shall be reported immediately to the Communications Bureau Shift Commander.

Answer 35

mutual aid

Question 36

Questions regarding assignment: Employees in doubt as to the nature or details of an assignment shall seek clarification from supervisors by utilizing the \_\_\_\_\_\_\_.

Answer 36

chain-of-command

Question 37

Command Staff Briefing: ## Footnote During the ______ month of each **quarter** (November, February, May, and August), the command staff, i.e., bureau commanders and higher ranks, will meet with the Director **on the third Wednesday of the month** at: 9:00 a.m., in the Headquarters Building Cafetorium.

Answer 37

second