Paper 1 advanced information Flashcards
What does marketing involve
Understanding customer needs.
Understanding dynamics of the market.
Developing successful products.
Promoting the business.
What is the difference between risk and uncertainty
Risk is there because employers commit resources such as money they may potentially lose.
Uncertainty exists because an entrepreneur does not know what may happen with external factors such as a pandemic.
What are the characteristics of a mass market
Target large population of the market with generic product.
Requires large-scale production.
High sales revenue.
Many other businesses in the market.
What are the characteristics of a niche market
Target small population of the market with specialised products.
Production on a small scale.
Few competitors.
Businesses compete on quality and customisation.
what is a dynamic market
A market that is constantly changing. Have features such as high innovation.
How do you calculate market share
Sales of a business
—————————– x100
Total sales in the market
How does low competition affect the market
Businesses- Dominate the market, afford inefficiencies and charge high prices.
Customers- Limited choice, pay high prices and accept poor service.
How does high competition affect the market
Businesses- Incentive to innovate, improve efficiencies and competitive pricing.
Customers- Lots of choice, good value for money and exciting new product developments.
What is market research
Is where a business will attempt to gather information on its target audience and their opinions on products/services.
What are two benefits of primary market research
Specific to the needs of the business.
Reduce risk by making more informed decisions.
What are two negatives of primary market research
Can be time consuming and costly.
Difficult to gather a wide sample.
What are two benefits of secondary market research
Fast and less time consuming.
Less expensive.
What are two negatives of secondary market research
Access to some data can cost money.
Not always up to date.
What is a supply curve
Line on a graph it will always slope upwards as if price increases the supply will increase.
How does supply and demand interact
If a price increases in a market demand would decrease because people would be less willing to buy the product at that price leading to a surplus. If price decreases demand would increase as people would be more willing to buy at that price leading to a shortage.
How does supply affect price
If there is an excess in supply this will lower prices. This is because producers will have to lower their prices in order to sell all of their goods. The opposite will happen if there is a fall in supply so producers will increase their prices.
What is an agent or broker
Someone who links buyers and sellers usually with specialist knowledge.
What is a wholesaler
Buy products in bulk from manufacturers and then they sell them on to a network of retailers.
What is a retailer
Provide customers with the opportunity to browse products to buy and enjoy a shopping experience.
What is direct selling
When a business sells its products person to person. Can be done through telephone calls or websites among other ways.
What are channels of distribution
Determine the way products reach the customer.
What are influences on distribution
Scope/scale.
Nature of the product.
What are the benefits of online distribution
Customers can shop 24/7
No costs of operating a retail store
What are the negatives of online distribution
No one can buy during a site crash.
Customers can’t try before they buy which could be off-putting.