p2p Chapter 2

Question 1

Natural Nervousness

Answer 1

provides speakers with the energy to give a successful speach

Question 2

Apprehension

Answer 2

a fear the person has while giving the speech or while thinking about it

Question 3

Causes of Communication Apprehension

Answer 3

heredity- trait passed down
learned apprehension- learn the feeling, situation-based, audience-based, context-based
skills deficit- lack the skills of communication

Question 4

Internal vs. External effects of Communication Apprehension

Answer 4

Internal- come from psychological problems and these may have physical effects
External- come from behavioral problems, something you have control over

Question 5

4 Methods of managing Communication Apprehension

Answer 5

Systematic Desensitization- taking a # of steps to teach yourself how to relax (systematic techniques & slow exposure)
Cognitive Restructuring- replace irrational thoughts with rational ones
Visualization- view yourself doing well
Skills Training- gain experience in all aspects of public speaking