p2-user- centred design

Question 1

UCD

Answer 1

aims to improve users experience of using products

• using international usability standard makes it successful
• should take full account of users , tasks performed and environment

Question 2

methods of UCD

Answer 2

-apply ergonomic principles for ease of use and comfort

• use anthropometric data to ensure fit
• observe people using products
• organise focus group for existing products